BSOD Help!

Discussion in 'Windows - Virus and spyware problems' started by sman04, Aug 17, 2008.

  1. sman04

    sman04 Member

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    hey guys i need some help. On my other computer something seems to be wrong. It will just restart and give the Blue Screen of Death. I researched a little bit, and found it helpful to post the error on the BSOD. But before that, right when Windows starts up on my profile i get a message that the system has just recovered from a serious error. i didnt get a chance to write down exactly everything that was on that message but i will once i have a little time.

    So. On the BSOD i get some words about the computer having an error and restarting, then this:

    IRQL_NOT_LESS_OR_EQUAL

    Then the technical part is as follows:

    stop: 0x0000000a (0x00000060, 0x0000001c, 0x00000000, 0x804fcc93)

    If anyone could help i would greatly appreciate it.
    also right now i am in school and sports so, my responses might take some time, ill check everyday but just around 7 or later. thanks again.
     
  2. jony218

    jony218 Guest

    Your problem sounds more like a driver problem than a virus problem. It would be a good idea to update you motherboard/video card drivers.

    BSOD's are usually related to memory issues, a program is trying to access memory it's not suppose to due to hardware problems or bad/corrupt drivers.

    If you have been having any improper shutdowns of windows before this problem occured some of the system files might have gotten corrupted. You can try doing a scandisk to fix these errors. Maybe thats all that is needed.
     
  3. 2oldGeek

    2oldGeek Active member

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    @ sman04,


    Like jony218 said, sounds more like a driver problem.

    If you’re unable to get into windows in the normal mode, I will suggest you try the Safe Mode because it doesn’t load all the drivers or services and may just work.

    Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and start tapping the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Once in Safe Mode:

    Close all windows and stop any running programs.

    Goto -> Start -> Run, and then type cmd

    At the command prompt, type chkdsk /X C:

    Chkdsk runs and automatically repairs the volume.


    After this has been done, you will probably need to run SFC /scannow and also reinstall some drivers.

    First, see if this will work.
     
    Last edited: Aug 18, 2008
  4. sman04

    sman04 Member

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    i restarted my computer in safe mode. and then i ran the chkdsk /x C: but i got a message that said:

    The type of the file system is NTFS. Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts (Y,N)

    i put in y and it said ok. but still the next time i restarted it didnt do anything. is there any way to just update all my hardware with out doing that. thanks
     
  5. 2oldGeek

    2oldGeek Active member

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    @sman04,

    The BSOD, Blue Screen of Death, if real and not just a virus, usually means your in for a really bad experience.

    There is another option that you can give a try and see if it can correct the problem.

    Start your computer as if you were going to the Safe Mode by pressing the F8 key.

    Then, instead of selecting Safe Mode, select the “Last Known Good Configuration (your most recent settings that worked)” option.

    Press enter and see if this will help your situation.
     
  6. sman04

    sman04 Member

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    well ive already tried that and still no go. so what is my ultimate action to do, take it into frys or something like that?
     
  7. 2oldGeek

    2oldGeek Active member

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    That would be my suggestion. Sorry I couldn't help but sometimes that just happens.

    Lots of Luck
    2OG
     
  8. sman04

    sman04 Member

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    ok thank you for your help
     
  9. greekave

    greekave Guest

    When you get this BSOD does it hang for a few seconds and then show the Windows boot screen with the scrolling bars, they repeat the BSOD? Do you get several different variations of the BSOD? When it is doing this, try hitting the Esc Key. It could be the BSOD screensaver kicking in. I have a computer I am running scans on right now that had this problem. I will be posting my HJT log shortly.
     

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