Hello all, I am hoping that someone can point me in the right direction. I recently purchased a new DVD Burner after reading some reviews on this site. My problem is that I been getting nothing but burn errors when I try to burn a DVD. I am using Nero 7 and the disc I been using are Taiyo Yuden 8x DVD-R (and I only burn at 4X). For some reason when I use my BenQ DW1650 I get the erros, yet when I use my older Toshiba SD R-5372 I have no problems. I am not sure if I did something wrong when I installed the BenQ or not but I thought I would post my last log and hope someone could help me out. Thank everyone in advance. Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.2.0.3 Internal Version: 7, 2, 0, 3 Recorder: <BENQ DVD DD DW1650> Version: BCFC - HA 1 TA 1 - 7.2.0.3 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <TOSHIBA CD/DVDW SD-R5372>Version: TU55 - HA 1 TA 0 - 7.2.0.3 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : ST380012A atapi Port 0 ID 0 DMA: On CdRomPeripheral : TOSHIBA CD/DVDW SD-R5372 atapi Port 1 ID 0 DMA: On CdRomPeripheral : BENQ DVD DD DW1650 atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === TOSHIBA CD/DVDW SD-R5372 D: CDRom0 BENQ DVD DD DW1650 E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1023MB (1048048kB) Free physical memory: 537MB (550196kB) Memory in use : 47 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 24.5.2006 UDF/ISO compilation 8:33:17 PM #1 Phase 112 File dlgbrnst.cpp, Line 1730 DVD-Video files reallocation started 8:33:18 PM #2 Phase 114 File dlgbrnst.cpp, Line 1730 DVD-Video files reallocation completed (no file modified) 8:33:18 PM #3 Text 0 File Isodoc.cpp, Line 6424 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 8:33:18 PM #4 Phase 111 File dlgbrnst.cpp, Line 1730 DVD-Video files sorted 8:33:18 PM #5 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 8:33:18 PM #6 Text 0 File Reader.cpp, Line 124 Reader running 8:33:18 PM #7 Text 0 File Writer.cpp, Line 113 Writer E: BENQ DVD DD DW1650 running 8:33:18 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 8:33:18 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 8:33:18 PM #10 Text 0 File Burncd.cpp, Line 3365 Turn on Disc-At-Once, using DVD media 8:33:18 PM #11 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2283535 (507:27.10, 4460MB) 8:33:18 PM #12 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 8:33:18 PM #13 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: BENQ DVD DD DW1650, Media type: DVD-R Disc Manufacturer: TYG02 - Disc Application Code: 64, Disc Physical Code: 193 8:33:18 PM #14 Text 0 File DlgWaitCD.cpp, Line 473 >>> Protocol of DlgWaitCD activities: <<< ========================================= 8:33:18 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2283536 (2283536) = #2283536/507:27.11 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2283536 blocks [E: BENQ DVD DD DW1650] -------------------------------------------------------------- 8:33:18 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [E: BENQ DVD DD DW1650] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4676681728, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2283536 | lead-out | 1 | 0x41 | 0x00 8:33:18 PM #17 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 8:33:18 PM #18 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 8:33:18 PM #19 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 8:33:18 PM #20 Text 0 File Burncd.cpp, Line 4199 Cache writing successful. 8:33:18 PM #21 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 8:33:18 PM #22 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 4x (5,540 KB/s) 8:33:18 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 8:33:18 PM #24 Text 0 File DVDR.cpp, Line 2786 Recording mode: Sequential Recording Mode 8:33:18 PM #25 Text 0 File DVDR.cpp, Line 2942 Start write address at LBA 0 DVD high compatibility mode: Yes 8:33:18 PM #26 Text 0 File Cdrdrv.cpp, Line 8914 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 0 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 8:34:38 PM #27 SPTI -1135 File SCSIPassThrough.cpp, Line 290 E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 B1 40 00 00 20 00 00 00 Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C Buffer x04250000: Len x10000 0x00 00 01 BA 44 0B CF A5 04 A7 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 66 26 AC 12 7F F2 26 F7 12 0x06 60 D5 89 25 DD A6 6A 89 AA 10 06 22 6E 61 00 8:34:38 PM #28 CDR -1135 File Writer.cpp, Line 302 Write error E: BENQ DVD DD DW1650 8:34:38 PM #29 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 8:34:38 PM #30 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 8:34:38 PM #31 Text 0 File DVDR.cpp, Line 3182 EndDAO: Last written address was 45375 8:34:38 PM #32 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/18/2006 3:34:55 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Looks like it might be firmware related? Here is a link to the firmware page, and your drive.... http://forum.rpc1.org/dl_firmware.php?download_id=2223
Heres something to keep in mind, this latest version of Nero is producing a lot of errors for no apparent reason and is considered buggy. It is recommended you uninstall it, run this clean tool http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and install this more stable version 7.0.8.2 from here http://www.filehippo.com click on Nero 7.2.0.3 and then select 7.0.8.2 for a bug free version.......if you're happy with 7.2.0.3 then it's your decision but if you do strike any problems then consider the change to 7.0.8.2.
Glad the firmware update worked for you. Gwen is right though.... I would definetly go with her version of Nero 7. See ya round!
The firmware worked great, and after reading the advice from Gwen I went ahead and did that. Even though I had not experienced any problems with Nero 7, I thought it was best to go ahead and get the bug free software, and all is well. Thanks to all again, you all been a big help.
