Burn failure using Nero 6, any suggestions?

Discussion in 'Nero discussion' started by Fallen79, Jul 23, 2006.

  1. Fallen79

    Fallen79 Member

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    I keep trying to burn some dvds off on my hard drive. About 2 out of 5 will fail for no reason I can see. I have tried rebooting, closing and opening and even reinstalling nero and it still won't burn. It usually errors about 20 minutes into the burn and it is getting very expensive. Here is the log, using DVD+R blank dics:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.13
    Internal Version: 6, 6, 0, 13c

    Recorder: <HP DVD Writer 640b> Version: E152 - HA 3 TA 0 - 6.6.0.13
    Adapter driver: <atapi> HA 3
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <MP7259I KLR883T >Version: 1.0 - HA 4 TA 0 - 6.6.0.13
    Adapter driver: <dtscsi> HA 4

    === Scsi-Device-Map ===
    DiskPeripheral : SAMSUNG SP1614C atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 640b atapi Port 3 ID 0 DMA: Off
    CdRomPeripheral : MP7259I KLR883T 1.0 dtscsi Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HP DVD Writer 640b E: CDRom0
    MP7259I KLR883T J: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 208MB (213884kB)
    Memory in use : 59 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.7.2006
    UDF/ISO compilation
    4:34:01 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    4:34:01 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    4:34:01 PM #3 Text 0 File Isodoc.cpp, Line 6194
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    4:34:01 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    4:34:02 PM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    4:34:02 PM #6 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 640b running

    4:34:02 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    4:34:02 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    4:34:02 PM #9 Text 0 File Burncd.cpp, Line 3167
    Turn on Disc-At-Once, using DVD media

    4:34:02 PM #10 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1909327 (424:17.52, 3729MB)

    4:34:02 PM #11 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO (enabled: CD)

    4:34:02 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: HP DVD Writer 640b, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    4:34:02 PM #13 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    4:34:02 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1909328 (1909328) = #1909328/424:17.53
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1909328 blocks [HP DVD Writer 640b]
    --------------------------------------------------------------

    4:34:02 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [HP DVD Writer 640b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3910303744, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1909328 | lead-out | 1 | 0x41 | 0x00

    4:34:02 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    4:34:02 PM #17 Text 0 File Burncd.cpp, Line 4051
    Cache writing successful.

    4:34:02 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    4:34:02 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 16x (22,160 KB/s)

    4:34:02 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    4:34:02 PM #21 Text 0 File Cdrdrv.cpp, Line 8438
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    4:34:02 PM #22 Text 0 File DVDPlusRW.cpp, Line 652
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    5:02:16 PM #23 SCSI -400 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x045A0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x80
    Sense Qual: 0x04
    CDB Data: 0x2A 0x00 0x00 0x19 0x96 0x60 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x80 0x04

    5:02:16 PM #24 CDR -400 File Writer.cpp, Line 311
    Unspecified target error

    5:02:16 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    5:02:16 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    5:02:25 PM #27 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 16x (22,160 KB/s)


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/10/2004 7:00:00 AM (Adapter driver for rec)
    File 'Drivers\dtscsi.sys': Ver=?.?.?.?, size=223128 bytes, created 1/26/2006 8:15:03 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi Fallen79
    Here's some suggestions:
    Turn DMA back on - here's a guide:
    http://forums.afterdawn.com/thread_view.cfm/260038
    May need a firmware update - to check and see if you do follow this link from HP to find the correct one:
    http://h10025.www1.hp.com/ewfrf/wc/...cname=c00375008&product=455746&dlc=en&lang=en

    Your discs are fully recognized but best to make sure firmware is up to date.

    Try 4x speed - if okay then go no higher than 8x.
    Roxio doesn't always play well w/ Nero. You can uninstall and run hte clean tool.
    For Roxio 4 & 5:
    http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
    For Roxio 6:
    http://kb.roxio.com/content/kb/EE6000061
    Nero can use an update to - use this one 6.6.0.18:
    Package 1
    http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe

    Package 2 (recode & vision)
    http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    Try those and let us know how it goes - good, bad or otherwise.
     
  3. Fallen79

    Fallen79 Member

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    Thanks hun! I will try it out and keep you posted. =)
     
  4. laddyboy

    laddyboy Regular member

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    Hello.

    There are several problems.

    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM

    This is a Roxio driver that cxan conflict with Nero. If you have any Roxio software installed, uninstall it and run the Roxio zapper.

    http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml

    I'd also download and run the Nero Driver Clean Tool as well:

    http://ww2.nero.com/nero7/enu/Driver_CleanTool_and_RegistryChecker.html

    The DMA is off on your burner. To reset it:

    Right click on My Computer and select Properties.
    Click the Hardware tab and then the Device Manager button.
    Click the "+" beside IDE ATA/ATAPI controllers to expand.
    Right click on the IDE Secondary Channel and select Uninstall.
    Now back in Device Manager, click on the "+" beside DVD/CD_ROM Drives to expand.
    Right click on the name of the DVD burner and select Uninstall.
    Restart the system. This should reset everything.

    Guide in case you get lost: http://forums.afterdawn.com/thread_view.cfm/260038

    Your trying to burn too fast at 16X. Your burn speed probably shouldn't exceed half the rated speed of the media for a consistent quality burn. Many limit their speed to 4X.

    There's a newer version of Nero 6 available, version 6.6.0.18, available here:

    http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe
    http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    Don't upgrade to the newest version at the Nero site. It has bugs.

    I'm not sure about your burner firmware. Try the above fixes and see if that solves your problem. If not, we'll check the firmware.
     
  5. Fallen79

    Fallen79 Member

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    Great thanks for the help, I will try burning again soon and then let y'all know what happens. *big hugz to you both*
     
  6. binkie7

    binkie7 Moderator Staff Member

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    No problemo Fallen79 :)

    Hope to hear a success story! If not though post a new log and we may have some more tricks for ya :)
     
  7. Fallen79

    Fallen79 Member

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    It's working beautifully!! I jsut burned 8 discs and not one problem, I couldn't even burn 3 discs with out an error and messed up disc, its even burning faster then before. Thanks again for all the help guys, I owe you big time!
     
    Last edited: Jul 23, 2006
  8. binkie7

    binkie7 Moderator Staff Member

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    You're welcome Fallen79
    Glad we could you out!
    Txs for posting back your results!
    Happy Burning
     

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