I got the message to upgrade to the new version of Clonedvd and Anydvd a few days ago. I upgraded and suddenly my external HP dvd1040e burner will not burn to a dvd at all in any burning program. When I am in Clonedvd and press "write existing media", pick the media that I want to burn, and hit "go" I get an a message "please insert a recorable media into drive G" and then when I let it continue it then says "bad media error". Now, this same day before I upgraded to the newer versions I had all ready burned 5 dvd's. Then all of the sudden it does not read my dvd's. I have read all the forums for this and have done all things to do to fix the problem. I have uninstalled and reinstalled, did the regedit thing, took of all programs that might interfer, and still having the same problem. I have tried many discs (dvd-r Verbatim, Philips, Lightscribe, and even a few off brand names) and still same problem. Why would upgraging to a new version mess with my burner so bad? I have had the software (Clonedvd and Anydvd) for 2 years and never anything like this has happened. Also, the burner still works as far as burning to a cd and erasing a cd but just will not write to a dvd in Clonedvd (it seems) and even Nero. Now, when I click on my computer it does say there is a dvd in the drive so I know it is reading it. Is it me, my computer, or the burner? Any help would be great while I still have some hair left.
Have you tried a system restore to the point before the upgrades. Start => All programs => Accessories => System Tools => System Restore
Yes, I did try but it will not let me go back any further than the date that I upgraded. Any other thoughts?
I assume you removed any software shown in the registry that accesses the burner (Nero, Anydvd etc). This shows my registry values at present.
Yes, I did remove the software in my upper and lower filters. My driver shows but I am unable to burn to a DVD. I can burn to a CD but not a DVD. Why would it work for one and not the other? Is there anything else I can try?
Ok, I actually got it to start burning...not sure how but it started to. Now, it seems to stop at about 37% and just spins. I have to unplug it to get it to stop spinning and release the disc. Any reason for that and how to fix it? Is it my burner?
It would be odd, if at the same time there was a software change, the the burner decided to fail;I would be testing it in another PC. In the meantime try 'Imgburn' to burn a DVD.