burning cd-r started failing suddenly

Discussion in 'Nero discussion' started by blade85, Nov 22, 2005.

  1. blade85

    blade85 Member

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    Hi ! I'm using a benq cd-writer, nero 7.0.1.2 and proformance cd-r. Suddenly i started getting failed burning messages and i can't figure out why. This is my error log:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.2
    Internal Version: 7, 0, 1, 2

    Recorder: <ATAPI CD-R/RW 48X16> Version: 9.HH - HA 1 TA 0 - 7.0.1.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 1 TA 1 - 7.0.1.2
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD400BB-00DEA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : ATAPI CD-R/RW 48X16 atapi Port 1 ID 0 DMA: Off
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    ATAPI CD-R/RW 48X16 F: CDRom0
    Generic DVD-ROM G: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 40894464 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 255MB (261616kB)
    Free physical memory: 80MB (82752kB)
    Memory in use : 68 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.11.2005
    CD-ROM (ISO)
    3:02:48 PM #1 Text 0 File Isodoc.cpp, Line 6411
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : TAO
    Mode : 1
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    3:02:48 PM #2 Text 0 File Burncd.cpp, Line 3008
    ATAPI CD-R/RW 48X16
    Seamless Link activated

    3:02:48 PM #3 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 39936KB of Memory

    3:02:48 PM #4 Text 0 File Reader.cpp, Line 124
    Reader running

    3:02:48 PM #5 Text 0 File Writer.cpp, Line 113
    Writer F: ATAPI CD-R/RW 48X16 running

    3:02:48 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    3:02:48 PM #7 Text 0 File Burncd.cpp, Line 3302
    Turn on Track-At-Once, using CD-R/RW media

    3:02:48 PM #8 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 359845 ( 79:59.70)
    Last address to be written: 335876 ( 74:40.26)

    3:02:48 PM #9 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    3:02:48 PM #10 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: ATAPI CD-R/RW 48X16;
    CDR code: 00 97 32 19; OSJ entry from: Prodisc Technology Inc.
    ATIP Data:
    Special Info [hex] 1: E0 00 B0, 2: 61 20 13 (LI 97:32.19), 3: 4F 3B 47 (LO 79:59.71)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    3:02:48 PM #11 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:02:48 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 335877 (335877) = #335877/74:38.27
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 335875 blocks [F: ATAPI CD-R/RW 48X16]
    --------------------------------------------------------------

    3:02:48 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [F: ATAPI CD-R/RW 48X16] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 688183296, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0x00
    -150 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    335877 | lead-out | 1 | 0x41 | 0x00

    3:02:48 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
    Removed 2 run-out blocks from end of track 1. Length: 335877 -> 335875.

    3:02:48 PM #15 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    3:02:48 PM #16 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    3:02:48 PM #17 Text 0 File Burncd.cpp, Line 4132
    Cache writing successful.

    3:02:48 PM #18 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    3:02:48 PM #19 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 4x (600 KB/s)

    3:02:48 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:02:49 PM #21 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Seamless Link -> ON

    3:21:35 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    3:21:57 PM #23 SPTI -1194 File SCSIPassThrough.cpp, Line 323
    F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1194)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x04
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 73 04
    Buffer x039df600: Len x20

    3:21:57 PM #24 CDR -1194 File ThreadedTransferInterface.cpp, Line 2125
    PMA update failure
    F: ATAPI CD-R/RW 48X16

    3:21:57 PM #25 TRANSFER -18 File ThreadedTransferInterface.cpp, Line 2125
    Could not perform EndTrack

    3:21:57 PM #26 Text 0 File MMC.cpp, Line 16379
    <ATAPI CD-R/RW 48X16 > start Close Session

    3:21:57 PM #27 SPTI -1023 File SCSIPassThrough.cpp, Line 323
    F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C

    3:21:57 PM #28 CDR -1023 File WriterStatus.cpp, Line 249
    Command sequence error
    F: ATAPI CD-R/RW 48X16

    3:21:57 PM #29 TRANSFER -19 File WriterStatus.cpp, Line 249
    Could not perform Fixation

    3:21:57 PM #30 Text 0 File WriterStatus.cpp, Line 258
    falling back to disc fixation

    3:21:57 PM #31 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 4x (600 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/12/2005 1:28:10 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/3/2004 7:59:42 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Nov 22, 2005
  2. whiskeyfa

    whiskeyfa Regular member

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    1. Running Programs

    Make sure you quit all running background programs, such as anti-virus software.

    Windows 95 Users
    Use the Ctrl-Alt-Del function to quit all the programs using the Task Manager, EXCEPT for the Explorer, systray, and your recording software

    Windows 98/ME Users
    Select [Start] -> [Run], then input "msconfig". Disable everything under the [Startup] tab, except "system tray'.

    Windows 2000/XP Users
    Open the Task Manager, then select the program/s under the [Application] tab, then click [End Task].

    2. Drive Connection

    Other devices may be interfering with the CD-R/RW drive. Disconnect all other removable devices, then try recording again. If there is still a problem, try the following.

    Optimal Hardware Configuration

    All hard drives are placed on the Primary IDE, check that the drives are correctly set as master/slave. CD-ROM/CD-R/RW drives are placed on the Secondary IDE, set the recording drive as the "master". If you are using a USB or IEEE devices, disconnect them.

    Update your chipset

    Windows 95/98/ME Users
    Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click to open [Hard Disk Controllers]. You will find: the Primary IDE Channel controller, the Secondary IDE Channel controller and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.

    Windows NT/2000/XP Users
    Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller, and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.

    Configure Windows
    Make sure that your operating system has been fully updated. Visit the Microsoft website to acquire these updates.

    3. ASPI Manager

    Check your ASPI layer configuration. Your recording program is likely to use the standard windows ASPI layer, which has been replaced by another ASPI layer of yet another recording program. Make sure you have the original windows ASPI layer in use and retry. If the problem persists, contact the drive maker.

    4. DMA Settings

    Setting DMA mode:

    Windows 95/98/ME Users

    Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click on [CD-ROM]. This will expand to show the CD drives on your system. Right click on a drive and select [Properties] from the menu. Click on the [Settings] tab and check that the [DMA] option is enabled. Repeat this procedure for the remaining CD drives.

    Win NT/2000/XP Users

    Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller. Complete the following procedure:

    Right click on the Primary IDE controller and select [Properties] from the menu.
    Select the [Advanced Settings] tab. Check that the [Transfer Mode] for both devices is set to [DMA if available].
    Repeat this for Secondary IDE controller.

    Note: In some cases older CD-ROM drives will not support DMA mode. In that case please set both devices to PIO mode.

    5. Disc

    Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following.
    Use a different blank, recordable disc.
    Use a different manufacturer's disc.
    Ensure the disc is clean before recording:
    Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    Wipe the disc from the center to the edge of the disc.
    Dry the disc completely.

    Error during file verification
    If an error occurred when the files were being verified, record the same files again using a different disc.

    Read error when copying a disc
    When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty.
    Try cleaning the disc.
    Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    Wipe the disc from the center to the edge of the disc.
    Dry the disc completely.
    Try using a different source drive.
    To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray.
    Select the drive you wish to use from the drop-down menu.
    Insert your disc into the new drive.
    Try using copying the disc using one drive as both the source and destination drive.
    When you use your recorder to both read and write to your disc, B's Recorder GOLD creates an image file of the entire disc to your hard drive and then copies that temporary file onto your blank disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable.

    If the problem persists, contact the drive maker.

    6. Drive

    If you have tried Actions 1 through 5 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.
     
  3. blade85

    blade85 Member

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    I don't have any of the problems described above. I hope someone will be able to analyze my log and find out what's the problem.
     
  4. whiskeyfa

    whiskeyfa Regular member

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    So you tried the above steps? Or you just looked at them and figured they weren't the problem.
    I had a friend whose PMA update failed and he tried this and it helped, also, in searching after reading your info, this came up under others who had "PMA update failed."
    If you tried them and they didn't work, sorry I couldn't help, but one of these stems should fix the problem. The only other thing I can think of is that it is a problem with the media you are using, which is commonly a problem.
     
  5. creaky

    creaky Moderator Staff Member

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    hi, was just passing, see if this helps -

    - looks like you firmware is up to date - http://forum.rpc1.org/dl_firmware.php?download_id=1481

    - DMA needs to be ON, fix via this - http://home.comcast.net/~bbmayo/FAQ.htm

    - you need to close down more programs to free up more memory

    - if other suggestions don't work, try better quality discs

    - see previous comment

    - this is usually a symptom of other errors, not an error in itself

    - see previous comments
     
  6. blade85

    blade85 Member

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    I managed to solve the problem. It seems this happened because a corrupted mp3 file. After burning 3 coasters with nero, i tried using nero express, which scans the mp3s before queuing them. It determined that one of the files couldn't be added to the list. I deleted it and burned without any problems. The verification was also completed succesfully. I haven't had any burning problems since then.
     
  7. creaky

    creaky Moderator Staff Member

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    well make sure you address the things i pointed out anyway, or you'll be back here again :)
     

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