im having a problem when i burn files, i would burn something (in this case files on a DVD+RW disc) and it would burn like normal. but when finished, windows says that the disc is still empty. when i look on the back of the disc you can clearly see the ring of information on the disc, this has happened more than once, but the first time it happened i called up hp and they sent me a new drive and it worked for a little while but now its starting to act up again, do you think that both drives are bunk? or is it something else? btw ive used diffrent types of media like HP and memorex. and i used Nero, windows media player and cd burner xp. i am however using windows vista and im going to reformat to XP again and see if that dosent help the problem, all help would be much appreciated
reinstall the drivers......many times mycomputer misreads the drives, a driver reinstall usually corrects this issue BOOT INTO SAFE MODE (JUST DO IT!!) 1)Start>My computer> right click >properties 2)hardware tab 3)device manager 4)CD-ROM/DVD drives (names will differ) right click uninstall drive 5) restart into windows 6)upon login you will prompted to install new hardware if not go start>control panel> (make sure your in category view, left hand corner box to enable this)> "Printers and other hardware" >left hand corner "Add hardware", not "ADD PRINTER" once done you may reboot instructions where made for XP, you may need to get a bit creative, but vista has terrible hardware compatibility issues YUK! -tripplite