buying a starview 4 usb- name and shame of poor suppliers

Hi,

I think we should name and shame some of the dodgy dealers with poor customer service...............

I have a problem with my starview 4 usb box error 8882 and from reading through some of the threads some suppliers will exchange or fix the for you. Just so you know............

mycablebox.co.uk is not one of them.

Lets get a list going here!

 

Let me guess... they told you to come here for support ??

 

That would of been good advice, they didnt even tell me that!!!

 

I'd be pleasantly surprised if any suppliers are still exchanging boxes.

To be fair to mycablebox, they did exchange my 8882'd box last year.

I think since then it's become clear that this fault is so common that it would be unprofitable for starview and their sellers to continue to exchange/fix.

This box has a serious design fault and what starview should do is ship them with the max232 fix included, because sooner or later, if you flash them often enough, they're all going to brick in my opinion.

 

to be honest, I dont really agree with a name and shame list, case being as none of us know if the other person has an agenda against a seller or site, same can be said for a thread that recommends a site or seller, but you will see more people recommend someone and you will see the same suppliers name crop up time and time again which is a good indication,

my tuppence worth anyways

 

I think it's very useful at times but you're right - it is very problematic.

I've often got the feeling as well that certain manufacturers have their representatives as mods on certain sites and that criticism is often stifled at times.

In a way I suppose it's a big-money business and these things can be expected. Put it this way, I'll bet that a lot of the manufacturers (and sellers) have a better profit margin than VM.

 

I dont doubt it for a minute,

I found in the past, a name and shame post can cause hassles, at the end of the day, its the net afterall,do we really know each other to take advise when it comes to parting with cash....

by all means I think to point some one in the right direction with good advise is the way to go and from general reading of posts, you can gleam who not to buy from by other members,

I could have a grudge or a personal dislike against someone or some supplier and can vent it to cause harm, its a hard one to call, but i think letting people read existing posts (god forbid)and look about and people will get a better flavour.

 

all the decent distributors of the sv4 will send the box with the 1.03 firmware as standard...then its just a matter of updating..pm me..il put you in the right direction...

 

I have a dead SV4, lights inside but nothing on the led screen or tv screen.

I have logged a ticket with mycablebox, i will let you know how i get on.

 

iv got normal thebox which is no use to me now so iv bein told to go to mycablebox and organise gettin a starview usb 4 box that its better than dreambox and friend said his father can program and update it for me... so is it good idea to go and buy it their and if i do will i have all channels back again for ntl irl, i still find it hard to beleive after them spending so much money changing to nagra 3 that its cracked all ready surely it will last for long time now? sorry so many questions appreciate some info if have it,
THANKS

 

Tim - all the answers to your questions are in the numerous threads below, but in short

nagra 3 hasnt been cracked, the boxes are working on nagra 2

You can get a starview 4, today its working, for how long nobody knows..,

 

The only reason a person gets the 8882 problem, is because they do not follow the instructions, they get the firmware stick it on the dongle, and don't bother reading, if you start the process of updating the firmware, the box (MUST) be switched off at the back before putting the dongle into it, then when you start it do not touch anything after it starts to download, like pressing the remote before the box has rebooted, and taken the dongle out of it before its finished, and not switching the box off at the back before removing, that is the main cause of the 8882 problem.

 

This is incorrect. Have you actually done this yourself, or seen it done? I know it's incorrect because I've had an 8882 brick myself. It's a bad flash.

In my opinion the USB story has been made up by people with an interest in trying to persuade customers it's their own fault that the SV4 has a design flaw.

 

i hav got 3 o the sv4 boxes and downloaded firmware on 2 them all the same way.2 of them workin fine yet 1 of them has 8882 prob.ihav ordered and received the gadget 2 repair it but cannot figure it out.can some one please help me.

 

Exactly. Three boxes all loaded the same way. Two okay, one bricked. Nothing to do with taking the USB out.

 

ok thanks i was under impression ntl had brought in nagra 3 and thats why i lost channels? so buying new box may not be best idea then if they still to change and it be useless then.

 

how do i solve prob.got the piece in post this morn but hav no idea how to fix it...

 

Check your messages.

 

basically yeah, but if you get 2 months out of it the box would have paid for itself, if you were to add up all the premuim channell and extra add on prices.

 

thx 4 reply tony. will let ya know how i get on...