buying hotplugs beware

Discussion in 'Digital TV - UK & Europe' started by jackoooh, May 20, 2010.

  1. jackoooh

    jackoooh Regular member

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    hi guys, just having a terrible time with a particular company in england,i purchased 2x85mbs hot plugs on may 1st but still havent received them,this company will not answer their phone or return emails its now in the hands of paypal since i have opened a case against them i am about 50 euros down but even worse i have been waiting and waiting and no response,i suppose for legal reasons i am not goin to mention them on here but if anybody is thinking of buying you can send me a pm and i can name and shame these gangsters...
     
  2. MICKAH

    MICKAH Active member

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    send me a pm if u have chance or go one better name them, same way people who got a bad service from box sellers got named, if someone gives a good service we always try to mention the good, so mention the bad, if you have got shitty service, nothing wrong by mentioning it
     
  3. jackoooh

    jackoooh Regular member

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    mickah why not faculty-x.net
     
  4. e45

    e45 Regular member

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    Jack dont worry m8 if they dont answer paypal you will get your money back from them just make sure you keep all your email's to them so you can show that you have tried to resolve this also if the stuff is coming from hong kong it can take up to 25 days for them to come you wont be out of pocket fear not ;)
     
  5. jackoooh

    jackoooh Regular member

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    now that ive mentioned a bad one here is a great one hm-sat.de if youre lookin for a sat dish 158 euros delivered to my door for a 90cm dish with 4 lnbs all within 3 days now thats how you do business what pees me off about the faculty x is when i phone i get a out of hours line and this could be 11 in the morning and when i try to track my order online the page just seems to disappear anyway enough moaning for one day cheers guys
     
  6. hooter007

    hooter007 Regular member

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    well if it is hong kong and ringing them at 11am it would be around 6pm there!
    and yeh it took me 32 days to get a package from there aswell
     
  7. jackoooh

    jackoooh Regular member

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    not honk kong mate essex london when you phone you get a out of hours message saying out of hours please email us (it could be 11am or 3pm makes no difference0 hooter is it the same company when you say you had a problem also or hong kong
     
  8. hooter007

    hooter007 Regular member

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    not honk kong mate essex london when you phone you get a out of hours message saying out of hours please email us (it could be 11am or 3pm makes no difference
    hooter is it the same company when you say you had a problem also or hong kong[/quote]

    no it was'nt the same company, though who i dealt with was based in the uk aswell
    but when the package finally arived sender was from 'hong kong'
    and again i bought something from flea bay on the 5th of this month (again uk based) and still waiting
    but as e45 said above you will either get your package or money back with paypal :)
     
  9. jackoooh

    jackoooh Regular member

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    no it was'nt the same company, though who i dealt with was based in the uk aswell
    but when the package finally arived sender was from 'hong kong'
    and again i bought something from flea bay on the 5th of this month (again uk based) and still waiting
    but as e45 said above you will either get your package or money back with paypal :)[/quote]

    cheers hooter
     
  10. menszone

    menszone Member

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    hi were is the best place to buy hot plugs from in the uk
     
  11. jackoooh

    jackoooh Regular member

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    What where when how ?????????????????????????????????????????????????????????
     
  12. jackoooh

    jackoooh Regular member

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    sorry thought you were advertising
    stick to a reputable company eg. amazon just to mention one if you have the option use paypal as you will something to fall back on
     
  13. hooter007

    hooter007 Regular member

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    fleabay
     
  14. hooter007

    hooter007 Regular member

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    @jackoooh
    did that company ever come through for ya
     
  15. jackoooh

    jackoooh Regular member

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    hooter nothing doin ah well dats life i could have been done for a few hundred or worse
    cheers mate...
     
  16. hooter007

    hooter007 Regular member

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    i think after the 45 day paypal start to look in on the case
     
  17. atlantico

    atlantico Guest

    ya hooter 45 days its just the inconvenience of the whole thing a pain in the ass
     
  18. hooter007

    hooter007 Regular member

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    true
    also at least if you know you have been ripped you can start to deal with it or get over it
     
  19. jackoooh

    jackoooh Regular member

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    hooter i got sorted yesterday money returned to card happy days got to start all over again
     
  20. hooter007

    hooter007 Regular member

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    glad to hear that :)
     

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