can you help me about this error pleas?

Discussion in 'Nero discussion' started by rolanddes, Mar 7, 2006.

  1. rolanddes

    rolanddes Member

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  2. rolanddes

    rolanddes Member

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    hello it's me again. this time i tried to burn a philips dvd media (8x) at 4x.it burn but, well it took 1 hour 40 mins to burn 4.5 gb data. is this normal? or should i be worried?
     
  3. FiremanDB

    FiremanDB Regular member

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    I'm not an expert, but you have some pretty common errors in your burn log:

    You are using an old version of Nero. You can update it to the latest bug free version here:

    http://httpdl1.usw.nero.com/Nero-6.6.0.18.exe

    This is the main problem. Your DMA is off on your Philips DVD-RW. If you got it to complete the burn but it was extremely slow, it is probably in PIO mode. You can turn your DMA back on using this guide by Alkohol:
    http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues

    You often see this error when you use cheap, poor quality media. Many senior members here at aD have found that using quality media like Verbatim, Taiyo Yuden, Sony - Maxell - Fuji (if made in Japan) will cause much less headaches when burning DVDs.


     
    Last edited: Mar 7, 2006
  4. rolanddes

    rolanddes Member

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    thanks i'll try...
     
  5. johnl123

    johnl123 Regular member

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    @rolanddes,
    Follow FiremanDB suggestions, also..........

    Your drive is having a problem with recognizong and writing to your media. I believe a firmware update could take care of the media problem shown here in your log:

    ********************************************************************
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x1A 0xE2 0x20 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0B
    0x00 0x00 0x00 0x00 0x0C 0x00
    *********************************************************************
    It wasn't easy to find, but the only firmware update I found is PX47:

    File Category: Device Firmware
    File Title: QSI/Philips SDVD8441 drive firmware update
    File Version: PX47
    File Date: 18-01-2006 16:01:03
    File Size: 1553904 Bytes
    This firmware update will improve the drive's compatibility with many different media from different vendors.


    http://support.packardbell.de/de/mypc/?dwn=7048470000;sdvd8441_px47.exe

    Download and run the file to start the update process. Follow the instructions on screen. This Firmware update utility is meant exclusively for QSI/Philips SDVD8441 drives. If you are unsure if you have such a drive, you can safely download this utility and run it anyway. The firmware flash tool will detect if the correct drive is in your system, and will report the current firmware version prior to attempting to update the firmware. It will only update the drive's firmware if it detects the correct drive.
     
    Last edited: Mar 7, 2006
  6. rolanddes

    rolanddes Member

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    thank you very much. i ll try and let you know the results..
     
  7. FiremanDB

    FiremanDB Regular member

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    Thanks Johnl123, I couldn't find that firmware update anywhere on Philips website. It didn't even have the SDVD8441 listed as one of its drives.
     
  8. johnl123

    johnl123 Regular member

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    No problem, glad I could help.

    : Device Type: CD-ROM / CDRW / DVD
    : Manufacturer: : Device Type: CD-ROM / CDRW / DVD
    : Manufacturer: Quanta Storage
    : Model: Philips SDVD8441 (QSI SDW-082K) slim DVD±RW drive
    : Interface: IDE

    It was tough to find any info on the drive and getting the update was even harder (but not impossible), it's got the philips name on it but it's made by Quanta Storage, you can check it out here:

    Look for:
    Model : SDW-082K (SDVD8441)
    Speed : 8X/8X/2.4X/4X/4X/
    24X/24X/8X/24X

    http://www.qsinc.com.tw/qsi/Official_Product_en

    Hopefully the firmware update will do the trick.

     
    Last edited: Mar 7, 2006
  9. rolanddes

    rolanddes Member

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    Hello again. my problem is solved. because of you guys thank you.
    i tried so many thing so here's a list:
    1- downloaded and used firmware update here: http://support.packardbell.de/de/mypc/?dwn=7048470000;sdvd8441_px47.exe
    2-instead of dms tried to use philips media.
    3-enabled "dma if available" for device 1 transfer mode of both primary and secondary ide channel.
    4-updated my chipset drivers.
    5- updated nero too..
    thanks everyone who helped me here!
     
    Last edited: Mar 7, 2006
  10. FiremanDB

    FiremanDB Regular member

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    Glad we could help!
     

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