Cannot burn DVD+RW - please help

Discussion in 'PC hardware help' started by greygary, Dec 3, 2006.

  1. greygary

    greygary Member

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    Can anyone help me.
    I have recently part built a 'barebones' computer supplied from Novatech:
    Foxconn P9657AA mobo
    Intel Core 2 duo E6300 processor
    westernDigital Sata 2 250GB hard drive
    Sony AW-G170A-B2 DVD writer and SamsungSH-S182D writer

    I have had problems burning DVD +RW's (Tried several DatawriteClassic and Ricoh 4x discs) but am able to use DVD-RAM (Panasonic), DVD-RW(Verbatim), DVD R(Verbatim), CD R and CDRW

    Software used :
    Windows XP Pro SP2
    Nero 7

    I have identical problems BOTH DVD writers :
    Nero displays an error formatting the discs at the beginning of the process.
    I have tried adjusting everything within the Nero software I van think of to no avail.
    I do not understand why Device manager lists both drives as SCSI devices despite them being IDE and connected to IDE port on the motherboard. I do not know whether this is relevant to my DVD +RW writing problem.
    I originally had just the Sony drive but got the Samsung as well in case there was problem with Sony.
    If anyone could give me some advice I would be really grateful!

    Just noticed that in device manager I have:
    JMicron JMB36X RAID Controller version 1.6.0.1
    (this is listed under SCSI and RAID controllers)
    When I delve deeper into driver file details it says:
    File version:5.0.3790.1

    I have heard that this controller can cause problems. Any advice?
    Thanks
     
  2. elliott

    elliott Regular member

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    have you tried consulting the foxconn website or the place you bought it some online retailers have user reviews and various probs get solutions there as well. I would only add that maybe your dmi isn't activate on the drives or you have a faulty board here are some helpful links http://www.foxconnchannel.com/service/FAQList.aspx
    http://www.newegg.com/Product/Product.asp?Item=N82E16813186102
    you could also run a diagnostic test at pcpitstop.com see if it reveals any info that will be helpful sounds like a hardware issue or motherboard setting needs tweaking or defect.
     

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