i accidentally downloaded and installed an .exe which created advertising icons on my desktop. i was able to delete all the icons, and delete the start-up executable files. however, there are still two icons remaining on the desktop that i can't delete. the two icons are both IE icons. nothing happens when i hit the delete key, and when i right click, there is no delete or properties option. there is only the option of "open home page", "IE properties", and "create a short-cut". can someone help me to know how to delete these two icons? oh and unlocker and killbox do not work on them either. thanks so much!
Did you run a full av scan of your system???? also try http://www.piriform.com/ccleaner, and malwarebytes Run MalwareBytes’ Anti-malware Download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. • If an update is found, it will download and install the latest version. • Once the program has loaded, select Perform full scan, then click Scan. • When the scan is complete, click OK, then Show Results to view the results. • Make sure that everything is checked, and click Remove Selected. <-- Don't forget this. • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Lets no how you get on