can't get audio to work with 16X dual layer dvd burner

Discussion in 'DVD / Blu-ray drives' started by jacobf, Jan 16, 2006.

  1. jacobf

    jacobf Member

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    so, i bought a I/O Magic internal dual layer DVD burner, and i hook it up and i plugged one end of the audio cable into my mother board and the other end into my dvd burner (like i'm supposed to) and the audio just won't work, everything else works just fine and dandy, but i cant burn or view or hear audio, if you guys could help out with this that would be great, thanks
     
    jacobf, Jan 16, 2006
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  2. Daggy-G

    Daggy-G Regular member

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    (1) did u install the motherboards audio driver?
    (2) is your windows mixer (volume control) set to mute for that channel?
    Start\All Programs\Accessories\Entertainment\Volume Control
    (3) If the above is ok then u might have to set a jumper on your motherboard to use the built in soundcard. Look in the motherboars manual. Let us know if this helped
     
    Last edited: Jan 16, 2006
    Daggy-G, Jan 16, 2006
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  3. jacobf

    jacobf Member

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    well, if my mother boards audio driver isn't installed than how would i install it?
     
    jacobf, Jan 16, 2006
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  4. jacobf

    jacobf Member

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    and how can i check to see if it is or isn't?
     
    jacobf, Jan 16, 2006
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  5. Daggy-G

    Daggy-G Regular member

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    your motherboard or pc usually comes with a cd with a bunch of diff drivers for diff things on it find the audio driver & install
     
    Last edited: Jan 16, 2006
    Daggy-G, Jan 16, 2006
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  6. jacobf

    jacobf Member

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    well mines a dell, it's not custom built or anything so i am positive it is installed then
     
    jacobf, Jan 16, 2006
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  7. jacobf

    jacobf Member

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    it's really strange, i can listen to music off CD's but when i put in a DVD movie and try to watch it there is no audio, i have gone into volume control and made sure that nothing is muted... also when i try to burn DVD's nothing in the Audio TS folder burns, i don't know why...
     
    Last edited: Jan 17, 2006
    jacobf, Jan 17, 2006
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  8. dolphin2

    dolphin2 Guest

    Does your computer have a sound card? There are 3 connectors to connect when installing a DVD. The smallest one of the 3 is for sound which should go to your sound card or motherboard area for sound. You may not have it plugged into the right connector.
     
    dolphin2, Jan 17, 2006
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  9. Daggy-G

    Daggy-G Regular member

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    If it can play audio cd's thats fine, sounds like its not decoding the dvd audio (also known as AC3 Audio) Does your mother board support AC3 5 CH OR EVEN 2CH DOLBY SURROUND?
     
    Daggy-G, Jan 17, 2006
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  10. jacobf

    jacobf Member

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    well i know i have a sound card, but i don't know if it supports the type you were talking about.... i really don't know what to do here, if it doesn't work then would i have to buy a completely new sound card? cause this is a brand new computer, it seems like i wouldn't need to buy a newer sound card
     
    jacobf, Jan 17, 2006
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