Hello, I just got a DVD Burner BENQ DW1650 but my PC wont accept it Any help please. my PC info is: System Information report written at: 09/02/2006 04:54:45 PM [System Summary] Item Value OS Name Microsoft Windows 2000 Professional Version 5.0.2195 Service Pack 4 Build 2195 OS Manufacturer Microsoft Corporation System Name R-BO82C5IQPV4WW System Manufacturer Micron Electronics, Inc. System Model ClientPro CS System Type X86-based PC Processor x86 Family 6 Model 7 Stepping 3 GenuineIntel ~498 Mhz BIOS Version PhoenixBIOS 4.0 Release 6.0 Windows Directory C:\WINNT System Directory C:\WINNT\system32 Boot Device \Device\Harddisk0\Partition1 Locale United States User Name R-BO82C5IQPV4WW\Raymond Beniquez Time Zone Atlantic Standard Time Total Physical Memory 458,220 KB Available Physical Memory 155,856 KB Total Virtual Memory 1,440,524 KB Available Virtual Memory 896,880 KB Page File Space 982,304 KB Page File C:\pagefile.sys ============= System Information report written at: 09/02/2006 04:56:49 PM [I/O] Address Range Device Status 0x0000-0x0CF7 PCI bus OK 0x0000-0x0CF7 EISA direct memory access controller OK 0x0D00-0xFFFF PCI bus OK 0x03B0-0x03BB Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0x03B0-0x03BB NVidia Riva TNT2 OK 0x03C0-0x03DF Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0x03C0-0x03DF NVidia Riva TNT2 OK 0x0A79-0x0A79 ISAPNP Read Data Port OK 0x0279-0x0279 ISAPNP Read Data Port OK 0x0274-0x0277 ISAPNP Read Data Port OK 0x7000-0x700F Motherboard resources OK 0x8000-0x803F Motherboard resources OK 0x0080-0x0091 EISA direct memory access controller OK 0x0094-0x009F EISA direct memory access controller OK 0x00C0-0x00DF EISA direct memory access controller OK 0x040B-0x040B EISA direct memory access controller OK 0x0410-0x043F EISA direct memory access controller OK 0x0481-0x0483 EISA direct memory access controller OK 0x0487-0x0487 EISA direct memory access controller OK 0x0489-0x0489 EISA direct memory access controller OK 0x04D6-0x04D6 EISA direct memory access controller OK 0x0070-0x0071 System CMOS/real time clock OK 0x0020-0x0021 Programmable interrupt controller OK 0x00A0-0x00A1 Programmable interrupt controller OK 0x04D0-0x04D1 Programmable interrupt controller OK 0x00F0-0x00FF Numeric data processor OK 0x0040-0x0043 System timer OK 0x0061-0x0061 System speaker OK 0x03F0-0x03F5 Standard floppy disk controller OK 0x03F7-0x03F7 Standard floppy disk controller OK 0x03F8-0x03FF Communications Port (COM1) OK 0x02F8-0x02FF Communications Port (COM2) OK 0x0378-0x037B Printer Port (LPT1) OK 0x0060-0x0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK 0x0064-0x0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK 0x1000-0x100F Intel(r) 82371AB/EB PCI Bus Master IDE Controller OK 0x01F0-0x01F7 Primary IDE Channel OK 0x03F6-0x03F6 Primary IDE Channel OK 0x0170-0x0177 Secondary IDE Channel OK 0x0376-0x0376 Secondary IDE Channel OK 0x1020-0x103F Intel 82371AB/EB PCI to USB Universal Host Controller OK 0x0220-0x022F YAMAHA Legacy DS1 WDM Driver OK 0x0330-0x0331 YAMAHA Legacy DS1 WDM Driver OK 0x0388-0x038B YAMAHA Legacy DS1 WDM Driver OK 0x0201-0x0201 Game port for Yamaha DS1 OK 0xFFF8-0xFFFF Broadxent V.92 PCI DI3631-1 OK ======================== System Information report written at: 09/02/2006 04:57:09 PM [IRQs] IRQ Number Device 9 Microsoft ACPI-Compliant System 9 NVidia Riva TNT2 9 Intel 82371AB/EB PCI to USB Universal Host Controller 9 YAMAHA Native DS1 WDM Driver 9 Broadxent V.92 PCI DI3631-1 8 System CMOS/real time clock 13 Numeric data processor 6 Standard floppy disk controller 4 Communications Port (COM1) 3 Communications Port (COM2) 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard 12 Logitech-compatible Mouse PS/2 14 Primary IDE Channel 15 Secondary IDE Channel ========================= System Information report written at: 09/02/2006 04:57:29 PM [Memory] Range Device Status 0xA0000-0xBFFFF PCI bus OK 0xA0000-0xBFFFF Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0xA0000-0xBFFFF NVidia Riva TNT2 OK 0xCC000-0xDFFFF PCI bus OK 0x1C000000-0xFFDFFFFF PCI bus OK 0xF5000000-0xF5FFFFFF Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0xF5000000-0xF5FFFFFF NVidia Riva TNT2 OK 0xFC000000-0xFDFFFFFF Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0xFC000000-0xFDFFFFFF NVidia Riva TNT2 OK 0xF8000000-0xFBFFFFFF Intel 82443BX Pentium(r) II Processor to AGP Controller OK 0xFFF80000-0xFFFFFFFF Motherboard resources OK 0xFFDF8000-0xFFDFFFFF YAMAHA Native DS1 WDM Driver OK 0xFFDE0000-0xFFDEFFFF Broadxent V.92 PCI DI3631-1 OK
Does Windows give you an error message at all? It's possible it's not compatible but unlikely. If installing as a slave try unplugging other drive and making it the master with no slave, or maybe you have a 40pin IDE cable and you need an 80? Good Luck
Ok, this is what I did, already checked the master/ slave condition. But... PC Freezes on Start Up when DVD Burner is installed. I tried installing a different DVD / CD Combo Drive. In this case the machine turned on and I could Read CD’s but not DVD’s even after I installed Power DVD Software.
Benijeep According to your sys info, your IDE channels are ok, but I don't see what devices are connected to each channel. Your burner/drive can be connected to any one of the two IDE channels and set as a master, a slave, or set to cable select (CS). Usually the hard drive is connected to the primary IDE channel as a master and all other drives/optical devices are conneted to the secondary IDE channel. If you have only one optical drive connect it to the secondary IDE channel and set it as a master, if you have two drives on the secondary IDE channel set one as master the other as slave (note: the device on the cable's first connector should be set as the master and the other as the slave) or you can set both drives for cable select (CS) using the cable that came with the new drive. [bold]Do not set both drives as masters (or slaves) on the same IDE cable[/bold] ALSO: The system bios should recognize and configure the burner on boot-up, then pass that info on to the operating system which installs it. So lets look at your bios settings and see if the burner is even detected. If you can enter the system bios on boot-up do so (pressing the F2 or delete key on bootup), once in look for the IDE channel setup and make sure both primary and secondary channels (device 0 and 1) are set to auto detect and not disabled (set to off), if the burner is detected you should see it listed on the IDE channel it's connected to as well as in the boot sequence menu. If the drive is detected properly then the operating system is informed and the drive is then installed when the operating system takes over. If you've properly connected the drive to the motherboard, set it properly (master/slave), and is detected by the systems bios, then it should be installed and operate properly. If the drive isn't detected by the systems bios, then it will never be installed by the operating system, return it for another and retry. Also if it is detected by the bios but not installed, return it for another and retry.
