Can't install Nero 9 Help files - Access denied

Discussion in 'Nero discussion' started by Pilaar39, Apr 26, 2009.

  1. Pilaar39

    Pilaar39 Member

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    I am running windows vista, and I am the admin of the system. I am trying to install the help files for Nero 9, that I downloaded from their site. The help package is a 5MB exe file, that just will not install. I keep getting access denied when trying to unpack and install the help files into the Nero 9 directories. I have changed ownership of the Nero folder and subfolders from system to me (admin), and still does not work.

    Sample errors:
    copy NeroWaveEditor_Eng.chm to C:\Program Files\Nero\Nero 9\Nero WaveEditor\
    Access is denied.
    0 file(s) copied.
    copy NeroVision_Eng.chm to C:\Program Files\Nero\Nero 9\Nero Vision\
    Access is denied.
    0 file(s) copied.
    copy NeroStartSmart_Eng.chm to C:\Program Files\Nero\Nero 9\Nero StartSmart\
    Access is denied.
    0 file(s) copied.
    copy NeroSoundTrax_Eng.chm to C:\Program Files\Nero\Nero 9\Nero SoundTrax\
    Access is denied.
    0 file(s) copied.

    Anyone have any ideas?
    ( I HATE this friggin Windows Vista.. won't let me control my own system!)
     
  2. killalot

    killalot Active member

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    Have you got Nero scout running?If yes disable it in vista services in control panel.
     
  3. Pilaar39

    Pilaar39 Member

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    Thanks for the reply.
    I don't think I have Scout installed.. I seem to recall not installing it when I did the Nero 9 install. In any case, I cannot seem to find it, nor see it in the vista services list.

    Any other suggestions?

    btw.. the reason I want the help files is to try and figure out how to burn an ISO disc. I have several ISO files and I need to create discs, but can't figure out how to do this with Nero. If anyone knows how, please advise... and I won't waste my time with the help files.
     
  4. grampyga

    grampyga Regular member

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    Following from the manual on nero’s site. (not sure how to start from StartSmart.)

    Nero Burning Rom (page 53 of 88)

    9. Load image file
    You can use Nero Burning ROM to burn a disc from a disk image that you have previously saved on the hard drive.
    To load a saved image file, proceed as follows:
    1. Select a recorder from the drop-down menu.
    2. Click the “(Folder)” button in the main screen.
    ->The Open window is opened.
    3. Select the desired image file and click the Open button.
    ->The Burn Compilation window is opened.
    4. Set the desired options.
    ->You have successfully loaded the image file and can now burn it.


    Nero Express (Page 38 of 76)

    8. Loading a disc image or saved project
    Nero Express is used to burn a CD/DVD from a disc image or compilation that you have pre-viously saved on the hard drive.
    To load an image file or a saved compilation for the burn process, proceed as follows:
    1. Click the Image, Project, Copy menu icon in the Nero Express start screen.
    ->The Copy Entire CD, Copy Entire DVD, and Disc Image or Saved Project options appear.
    2. Click the Disc Image or Saved Project option.
    ->The Open dialog window opens.
    3. Select the image file (*.nrg) or saved compilation you want and click the Open button.
    ->The selected file loads and the Final Burn Settings screen appears.
    ->You have successfully loaded the image file or compilation and can now burn it.
     
  5. killalot

    killalot Active member

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    Last edited: Apr 29, 2009
  6. Pilaar39

    Pilaar39 Member

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    Thanks.. ImageBurn worked just fine!
     

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