can't install nero7 ultra

I have just purchased and tried to install nero 7 ultra. When it starts to install it gets to a point when installing new files a message box opens up and say's "Error writing to file. C:\ProgramFiles\commonfiles\Ahead\NAS\nas\presets\afterglow.nvp
Verify that you have access to that directory." and will not let me go any further. I have used Nero's clean tool and have tried to remove the file and rename the file but it will not alow anything to be done with it. I have also tried to update the burners firmware and nothing seems to work.

Any body have any ideas???

 

ChrisDer,

Have you tried installing Nero to a differnt file than that one u are trying now?

Jozza321

 

Do you have access to the directory?

You might try running it in Admin mode to see if it installs.

 

Jozza321

Iam installing to a file called Nero. The file that is not allowing acces id under Ahead under program files. Besides it doesn't give you and option to pick a file to install to.

 

Saltgrass

I am runnig as the adminstrator not a separate user.
You can access the directorty/file but you cannot open it because of the type of file it is .nvp

 

According to the message, something is keeping the installer from putting that file, and maybe others in that directory. I realize sometimes the messages shown are not accurate and another problem may exist.

You can open that folder and look at the files. Is there a file with the same name in there already?

Are you letting Nero do a normal install, or changing the install path.

If you still don't have an install, you might make sure the clean tool has removed everything it can, and then do a search for anything with Nero or Ahead as part of the name and try to delete whichever ones you are fairly sure are part of Nero . May be entire folders, or just individual files. If you have a question about any certain file, post back. There may be a Nero Setup file or .ini file that is left over and causing problems.

Hopefully your download is not corrupted, but if you continue to have problems, you might try re-downloading.

 

Well I solved it. I moved the two files from thier original path into My Documents folder and tried to install Nero and it installed this time. I still can't delete either of those old folders though, maybe I will try moving them onto a RAM disc and the erase the disc.