Can't Install Windows becuase stuck in Fatal Error blue screen

Discussion in 'Windows - General discussion' started by portmann1, Nov 9, 2009.

  1. portmann1

    portmann1 Member

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    I am receiving this error.

    Bad_System_Config_Info

    Stop: 0x00000074 (0x0000003, 0x0000002, 0x80087000, 0xc000014c)

    I have tried starting in Safe Mode and also in various options in the Advanded Options Menu. I was told by Dell I needed to reinstall Windows but I cannot get past this blue screen.

    Can someone please tell me how to install Windows in Advanced Options menu? It will start start up in any mode that I try. Also, will I lose all of my data saved on my hard drive?

    Thank you very much!
     
  2. dailun

    dailun Active member

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    Last edited: Nov 9, 2009
  3. portmann1

    portmann1 Member

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    I did install new RAM and it did not change the outcome. Still stuck in blue screen.
     
  4. dailun

    dailun Active member

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    Well, it's still possible that the motherboard or some other hardware component is fault.

    BSOD are more often caused by bad hardware, especially if the occur before the OS is installed.
     
  5. ddp

    ddp Moderator Staff Member

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