can't log on to a user name

i got a virus on my laptop and now everytime i try to log onto the system, it looks like it is logging on, but just switches back to the home screen and says it is logging off. i have tried starting it in safe mode, but even that won't work. is there anything i can do?

 

On doing a bit of research a couple of people have solved this problem by using the Recovery Console on the XP CD.
Another possible solution to this is to try the following:
1. Boot from a Windows XP CD and go into the recovery console.

2. Log into the administrator account.

3. Change your current directory to the system32 folder. type: cd c:\windows\system32

4. Overwrite wsaupdaterexe with userinit.exe. type: copy userinit.exe wsaupdater.exe

5. Exit and reboot. type: exit (computer will automatically reboot, take CD out).

If none of these work then you could try a system restore to restore the system to how it once was at an earlier date.

 

i have the same problem and i can't fixed like you describe its there others options. thanks

 

please help me,thanks.

 

Have you tried the above steps?

 

hi,i tried everithing but i cant pass the step 1 i dont know where to find the, log in to the adminstrator account.thanks for the help

 

can you be more specific.or tell me how to log into administrator account. thanks for everithing.