Clean install of Nero 6

Discussion in 'Nero discussion' started by lon, Sep 15, 2007.

  1. lon

    lon Regular member

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    I've been getting big slowdowns in directory search for Nero Vision 3
    in Nero 6 which takes a long time to look up directories.

    I thought a fresh install using Nero Clean would get whatever is causing
    the bottleneck out.

    What is the latest on doing a Nero clean install.

    As I recall the steps are rather specific but I cannot locate my print copy from the previous time I did this.
     
  2. laddyboy

    laddyboy Regular member

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    Be sure you have your Nero serial number written down or otherwise handy.

    I use Add/Remove Program control panel to uninstall followed by the Nero Clean Tool.

    http://www.nero.com/nero6/enu/Nero_6_CleanTool.html

    Nero 6.6.0.18 links:

    Package 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe
    Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    or

    Package 1: http://www.dvdplusvideo.com/Nero-6.6.0.18_no_yt.exe
    Package 2: http://www.dvdplusvideo.com/NVE-3.1.0.21_no_yt.exe


    Have you defragged your hard drive lately?
     
  3. lon

    lon Regular member

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    Yes, those look like tool locations I used to download so those are on system.

    And I'm using the 6.6.0.18

    And I've run a defragger not long ago.


    Serial number is printed on the disk and it's sleeve.

    I thought there was registry clean tool that was involved or maybe that's the Nero Clean?

     
  4. laddyboy

    laddyboy Regular member

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  5. lon

    lon Regular member

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    Ok, this is the last bit.

    In what order are the operations done:

    Registry first or Nero clean first? -- after uninstalling the Nero 6 program and after a defrag check.
     
  6. laddyboy

    laddyboy Regular member

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    Uninstall with add/remove control panel.
    Nero Clean Tool.
    Nero Driver Clean Tool/Registry Checker.
    Restart system.
    Reinstall Nero.
     
  7. lon

    lon Regular member

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    My apologies. My bad question.

    Here's the reason:

    The problem is happening in Nero Vision Express 3 (NVE3).

    I just started it again from the Nero menu. It took about 30 minutes for NVE3 to open files.

    This happened after I realized my error and did the following:

    From my backup cdr I ran NVE3 Remove from the NVE3 Wizard dialog.
    I then reinstalled NVE3 through the Wizard Dialog.

    This gave no change.

    So does this mean there's a problem elsewhere or does NVE3 call
    the Nero program.

    Just to remind... no errors issue in NVE3 it's just extremely pokey in opening a files directory.

    Is there a patch or newer version of NVE3? The file I have is identical to the link given previously.

    Again, my bad.


    I didn't reinstall Nero. If I don't have to mess up a working install I'd like to avoid it.
     
  8. laddyboy

    laddyboy Regular member

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    You obviously have a problem. It could be a corrupt Nero, a corrupt OS or a bad hard drive causing the problem. If it's the hard drive you likely would be having problems with other apps as well. Ditto if it's the OS. That leaves a bad Nero installation as the most likely possibility.

    Before uninstalling/cleaning/reinstalling Nero, go back to an earlier restore point and see if that makes a difference. If it does, a change has been made to your system that's conflicting with Nero. Also run the Nero Driver Clean Tool and Registry Checker. If neither of those change matters, then uninstall/clean/reinstall. As a last resort you may need to backup your data and reinstall your OS.
     
  9. lon

    lon Regular member

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    OK, so the cleantool and reg checker don't wipe anything.

    Is that correct?

    I'm trying to save this install but I do have a backup disk and backup process if needed.

    The other thing that's going one with this particular install is that Add/Remove programs is not available from the Settings Window. I have no idea why this is so... everything else works.

    So if I can run the Nero fix tools and leave the rest, that would be my option.
     
  10. laddyboy

    laddyboy Regular member

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    The Nero Clean Tool wipes everything.

    The Driver Clean Tool and Registry Checker does not wipe the Nero installation.

    If this were my problem, I'd backup the data, reformat the HDD, and reinstall the OS and all applications to just have a spotlessly clean system again. That'd likely solve your problem as well. I'm not sure I understand people's reluctance to do full reinstalls when they have problems.

    If you have your Nero serial number, you wouldn't need to use a backup disk. Just download the Nero installer from the net and reinstall and insert he serial # when requested.
     
  11. lon

    lon Regular member

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    I think I will try this in reverse order, doing the Reg clean see what that does.

    Also there is a 5 step process at my other favorite help site called techsupportfroum.com which is a thorough cleaning procedure without wiping the drive.

    I will report back on the success of the one operation.

    Note: Once the NVE3 finds the directory it can be reopened for additional tasks quickly.

    My reluctance to wipe and reformat is that any clone I make of the drive will have the same errors on it when I retrieve the data.

    Also I thought that Nero "no_vet" (whatevs) was a tweaked version and not available from Nero source. Or maybe the tweaked version is a patch available at Nero.
     
  12. Zapattack

    Zapattack Member

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    Nero file with no-yt means the Yahoo Toolbar has been removed,
    so you could call it 'un-tweaked' because it doesn't have a lot
    to do with Nero functions anyway.
    Gives you one less thing to un-check while installing.
    Don't do a typical install unless you really plan on using everything in Nero.
    Saves time and HD space and the menu-tree will be shorter and simpler.
     
  13. laddyboy

    laddyboy Regular member

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    You wouldn't clone a drive, only backup the data. The OS and all applications would need to be reinstalled from scratch. If you have an OS and Application recovery disk that came with your system, that's put everything back to square one and you'd have to update the OS from Win Update and reinstall any software that didn't come with your system.

    The Nero Clean Tool only removes all Nero related stuff.

    Maybe your system is just old and slow and if you have lots on the hard disk it's just taking a long time to sort it. Are you allowing Windows to index your disk? Go to My Computer. Right click on Local Disk (C:) and select Properties and then the General tab. Allow Indexing Service... should be checked at the bottom of the window.
     
  14. lon

    lon Regular member

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    Indexing is checked.

    A careful view of exiting the stalled routine in NVE3 said the 'system is not responding.'

    If that is so, why does it eventually 'respond' after so much time?

    And it is only in this one routine where the slowdown occurs.

    Should networking be turned off.

    The operating system is Windows 2000 pro.

    The machine is pretty new built 2 years ago:

    MachSpeed X-Caliber motherboard.
    Celeron 2.91 mhz
    Seagate 7200 120G

     
  15. laddyboy

    laddyboy Regular member

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    not responding just means the program is currently tied up and isn't responding to inquiry, not that the program is hopelessly lost in a loop due to an error or such (although it can be with the same message).

    I just don't see any obvious reason why NVE should take so long to simply display a directory. Given that it takes little time to do so, I'd do a cleaning and a fresh installation of Nero and see if that works. It may be a quirk in the OS that along with Nero is causing the problem. I take it that NVE has not always displayed this behavior.

    With all the time with this back and forth, you could have completely reformatted and reinstalled the OS, applications and data. :)
     
  16. lon

    lon Regular member

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    Yes well, I am patient and would rather play it safe. I am pretty good at backing up individual programs and content to disk but always worry about missing something.

    After a fresh clone job, I may tackle the tough stuff.. just deleting the Nero folder and running the installs.

    Recall that I cannot add/remove due to a quirk in this install.

    So I have to be ready to trash the disk.

    Also was looking over the 5 step. I should get that up to date
    since it's been nearly a year since I did the printout.
     
  17. lon

    lon Regular member

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    The latest is I got my backup made nad just before I was going to zap the Ahead folder, I opened some folders and saw a Nero Uninstall routine.

    So I used that since my ad/remove program element of Windows 2000 pro is whacked on this install.

    To check for any remaining registry entries, i ran the cleaner and it
    didn't find anything.

    Before reinstalling, I'm still going to run the Five Step.

    My question is a general one: Why doesn't the uninstall routine for Nero not show up when running Start > Programs > (program list)
     
  18. lon

    lon Regular member

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    The latest is I got my backup made nad just before I was going to zap the Ahead folder, I opened some folders and saw a Nero Uninstall routine.

    So I used that since my ad/remove program element of Windows 2000 pro is whacked on this install.

    To check for any remaining registry entries, i ran the cleaner and it
    didn't find anything.

    Before reinstalling, I'm still going to run the Five Step.

    My question is a general one: Why doesn't the uninstall routine for Nero not show up when running Start > Programs > (program list)
     
  19. laddyboy

    laddyboy Regular member

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    Normally programs are uninstalled via the add/remove control panel. Some have their own uninstallers.
     
  20. lon

    lon Regular member

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    Welp,


    I did all the cleaning and reinstalling short of wiping the disk.

    The slowdown still remains... message is 'program is not responding, do you want to end now' etc.

    So something is whacked between Nero and NVE.

    As said, eventually the directory to work on files is found so
    the not responding part ends at some point and the program proceeds.

    This comes in the NVE option of seekinhg a file to make a dvd.
     

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