computer does not see cd-drive

Discussion in 'All other topics' started by FishinGuy, Jul 31, 2005.

  1. FishinGuy

    FishinGuy Member

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    Riddle me this, all of a sudden my computer does not see its cd-drive. I bought an external and it acts the same way.I try to update drivers and it errors out. Go to "my computer" and neither one even shows up. If you put a disk in it powers up and spinns the disk but thats it. Is there a virus out there that will cause this or is it hardware related? If anyone has any ideas what this might be I'd love to hear them.

    thanks
     
    FishinGuy, Jul 31, 2005
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  2. ddp

    ddp Moderator Staff Member

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    does the bios see the drive, is there an error code like 19 or 41, is there an exclamation mark in the device manager??
     
    ddp, Jul 31, 2005
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  3. FishinGuy

    FishinGuy Member

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    No error message of any kind. I'm not sure how to check if the BIOS sees the device. Yes there is a yellow " ! " in the device manager.
     
    FishinGuy, Jul 31, 2005
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  4. ddp

    ddp Moderator Staff Member

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    where is that exclamation mark located in the device manager??
     
    ddp, Jul 31, 2005
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  5. FishinGuy

    FishinGuy Member

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    If you open device manager, under cd/dvd drive yoou see the name of the drive. The "!" is directly over the name of the drive. When I installed the external drive it too showed up in the device manager but italso had the yellow "!" overits name.
     
    FishinGuy, Jul 31, 2005
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  6. ddp

    ddp Moderator Staff Member

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    disconnect the external drive til get the internal drive on line again, also to see if the external is conflicting with the internal drive. if still an exclamation mark on the internal drive after disconnecting the external drive, uninstall the internal drive from the device manager than restart windows so can load it's driver.
     
    ddp, Jul 31, 2005
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  7. FishinGuy

    FishinGuy Member

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    ok. the external is gone. I uninstalled the internal and restarted the computer. As the system ( XP Home ) was coming up ,down in the right-hand tray, a little found new hardware bubble showed up. No error mesgs but also no " your new hardware is ready to go " bubble either. Went back to device manager and the device name is back along with the exclamation mark.
     
    FishinGuy, Jul 31, 2005
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  8. FishinGuy

    FishinGuy Member

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    ok. the external is gone. I uninstalled the internal and restarted the computer. As the system ( XP Home ) was coming up ,down in the right-hand tray, a little found new hardware bubble showed up. No error mesgs but also no " your new hardware is ready to go " bubble either. Went back to device manager and the device name is back along with the exclamation mark.
     
    FishinGuy, Jul 31, 2005
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  9. ddp

    ddp Moderator Staff Member

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    what drives are on what ide cables & what are their jumper configuration as in master, slave or cable select??
     
    ddp, Jul 31, 2005
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  10. FishinGuy

    FishinGuy Member

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    to be honest with you all those questions were greek to me. I have Toshiba Satalite laptop and the device manager says I have a Matshita UJDA740 DVD/CDRW
     
    FishinGuy, Jul 31, 2005
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  11. FishinGuy

    FishinGuy Member

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    I guess noone out there has heard of this kind of problem before?
     
    FishinGuy, Aug 1, 2005
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  12. ddp

    ddp Moderator Staff Member

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    try uninstalling the secondary ide controller & the rom drive than restart windows to see what happens.
     
    ddp, Aug 1, 2005
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  13. FishinGuy

    FishinGuy Member

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    Got R Done !!!!

    It turns out it was the registry. I found the answer in another part of the forum so thanks alot y'all
     
    FishinGuy, Aug 1, 2005
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  14. ddp

    ddp Moderator Staff Member

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    teach & learn
     
    ddp, Aug 1, 2005
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  15. eric545

    eric545 Regular member

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    eric545, Aug 5, 2005
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  16. ddp

    ddp Moderator Staff Member

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    ddp, Aug 5, 2005
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