Computer hangs or restarts while burning with Nero

Discussion in 'Nero discussion' started by tomsss, Aug 2, 2005.

  1. tomsss

    tomsss Member

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    I have been using the Nero 6.0 for a long while with my burner and encountered no problems... until now. I can't recall what i did, but now whenever i tried to burn a CD-R, it will start burning and at some random percentage, i get this blue screen saying some invalid page thingy violation... and then starts dumping psyhical memory. Either that or the computer just restarts itself automatically. the best this is, no log is created because the system just "crashed" all of a sudden. i tried using the updated 6.6ver and still the problem persist. even when i shut down whatever background progams running, anti-virus, firewall etc... still doesnt. work. there was one point where i was only given the option to burn at a speed of 8x... i tried it and it was about to end of successful, at about 97%... that blue screen comes out again. I'm using a AMD 750 Duron with 512MB memory, running 2 hard disk and the 52x cd burner as my only cd player unit. and i'm running XP Pro, w/o the SP packages as my computer seems to always 'crash' while trying to install those. the only way that i could produce a log was to burn a cd and abort it soon after. here's the log, hope anyone of you guys can help me solve this problem before crazy and dreading to buy another burner unit when i'm out of $.

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.13
    Internal Version: 6, 6, 0, 13c
    (Nero Express)
    Recorder: <AOPEN CRW5232/AAO PRO> Version: 1.02 - HA 1 TA 0 - 6.6.0.13
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <AOPEN CRW5232/AAO PRO >Version: 1.02 - HA 1 TA 0 - 6.6.0.13
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST340014A atapi Port 0 ID 0 DMA: On
    DiskPeripheral : MAXTOR 6L020J1 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : AOPEN CRW5232/AAO PRO atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off
    CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    AOPEN CRW5232/AAO PRO H: CDRom0
    Generic DVD-ROM J: CDRom1
    AXV CD/DVD-ROM I: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 41943040 (41943040) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 283MB (289864kB)
    Memory in use : 44
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    2.9.2005
    CD-ROM (ISO)
    7:15:08 PM #1 Text 0 File Isodoc.cpp, Line 6194
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:15:08 PM #2 Text 0 File Burncd.cpp, Line 2882
    AOPEN CRW5232/AAO PRO
    Buffer underrun protection activated

    7:15:08 PM #3 Text 0 File Reader.cpp, Line 127
    Reader running

    7:15:08 PM #4 Text 0 File Writer.cpp, Line 122
    Writer AOPEN CRW5232/AAO PRO running

    7:15:08 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    7:15:08 PM #6 Text 0 File Burncd.cpp, Line 3167
    Turn on Track-At-Once, using CD-R/RW media

    7:15:08 PM #7 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 359844 ( 79:59.69)
    Last address to be written: 16699 ( 3:44.49)

    7:15:08 PM #8 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO

    7:15:08 PM #9 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: AOPEN CRW5232/AAO PRO;
    CDR code: 00 97 15 17; OSJ entry from: Ritek Co.
    ATIP Data:
    Special Info [hex] 1: 00 00 00, 2: 00 00 00 (LI 0:00.00), 3: 00 00 00 (LO 0:00.00)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    7:15:08 PM #10 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:15:08 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 16700 (16700) = #16700/3:42.50
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 16698 blocks [AOPEN CRW5232/AAO PRO]
    --------------------------------------------------------------

    7:15:08 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [AOPEN CRW5232/AAO PRO] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 34508800, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0x00
    -150 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    16700 | lead-out | 1 | 0x41 | 0x00

    7:15:08 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1111
    Removed 2 run-out blocks from end of track 1. Length: 16700 -> 16698.

    7:15:08 PM #14 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    7:15:08 PM #15 Text 0 File Burncd.cpp, Line 4051
    Cache writing successful.

    7:15:08 PM #16 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    7:15:08 PM #17 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 12x (1,800 KB/s)

    7:15:09 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:15:09 PM #19 Text 0 File Mmc.cpp, Line 21469
    Set BUFE: Buffer underrun protection -> ON , Adapt writespeed to disc : ON

    7:15:21 PM #20 Phase 40 File dlgbrnst.cpp, Line 1519
    Aborted by user

    7:15:23 PM #21 CDR -201 File WriterStatus.cpp, Line 200
    Invalid write state
    AOPEN CRW5232/AAO PRO\H1 T0

    7:15:23 PM #22 TRANSFER -18 File WriterStatus.cpp, Line 200
    Could not perform EndTrack

    7:15:23 PM #23 Text 0 File Mmc.cpp, Line 16119
    <AOPEN CRW5232/AAO PRO > start Close Session

    7:15:46 PM #24 Phase 39 File dlgbrnst.cpp, Line 1832
    Burn process aborted


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/12/2005 6:28:13 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86656 bytes, created 8/23/2001 8:00:00 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
  2. creaky

    creaky Moderator Staff Member

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    @tomsss - try updating the firmware on the burner and see if it helps, there may well be some problem external to Nero, but i'm just working from the logfile here for now.. -

    - your firmware is date of date, 1.04 is here - ftp://ftp.aopen.com/pub/firmware/cdrw/crw5232aaopro/crw5232aaopro_r104.exe - or here - http://forum.rpc1.org/dl_firmware.php?download_id=1982

    - if updating the firmware doesn't solve the proble, try different media

    - splat!
     

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