Its been happening for 8 months now, and I just reinstalled Windows and is still continuing to freeze. Logfile of HijackThis v1.99.1 Scan saved at 4:55:30 PM, on 8/21/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AntiVir PersonalEdition Classic\sched.exe C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\Common Files\AOL\1154708488\ee\AOLSoftware.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\MICROSTAR\Bluetooth Software\BTTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\MI43DA~1\BLUETO~1\BTSTAC~1.EXE C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\WINDOWS\explorer.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\DOCUME~1\JORDAN~1.COM\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.com/ O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\Safety Bar.dll O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1154708488\ee\AOLSoftware.exe O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://locator.cdn.imageservr.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1154711461578 O21 - SSODL: incestuously - {03413bf7-e34c-445b-bfc0-a2b127255871} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)
You have 2 anti virus programs running. You got to choose one and uninstall the other. rescan with hijackthis and place a check beside the following O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\Safety Bar.dll O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE make sure all other windows are closed and click fix checked reboot into safe mode and find and delete this folder C:\Program Files\[bold]Safety Bar[/bold] <--- folder You are running hijackthis from a temp folder but it needs a permanent one. Start - my computer - local disk C Create a new folder inside there and move your hijackthis.exe in there post another log
i also have another problem and it is random, if i click on my documents, search, or any folders, my explorer disappears and reappears again disallowing me to open anything, but start menu run works. Logfile of HijackThis v1.99.1 Scan saved at 8:29:45 PM, on 8/21/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\AOL\1154708488\ee\AOLSoftware.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\MICROSTAR\Bluetooth Software\BTTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\MI43DA~1\BLUETO~1\BTSTAC~1.EXE c:\program files\common files\aol\1154708488\ee\aim6.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\taskmgr.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\svchost.exe C:\Documents and Settings\Jordan.COMPY\My Documents\My Downloads\hijackthis\HijackThis.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.com/ O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1154708488\ee\AOLSoftware.exe O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://locator.cdn.imageservr.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1154711461578 O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4831/mcfscan.cab O21 - SSODL: incestuously - {03413bf7-e34c-445b-bfc0-a2b127255871} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)
Click here to download ATF Cleaner by Atribune and save it to your desktop. http://majorgeeks.com/ATF_Cleaner_d4949.html * Double-click ATF-Cleaner.exe to run the program. * Under Main choose: Select All * Click the Empty Selected button. o If you use Firefox: + Click Firefox at the top and choose: Select All + Click the Empty Selected button. + NOTE: If you would like to keep your saved passwords, please click No at the prompt. o If you use Opera: + Click Opera at the top and choose: Select All + Click the Empty Selected button. + NOTE: If you would like to keep your saved passwords, please click No at the prompt. * Click Exit on the Main menu to close the program. run panda online scan here http://www.pandasoftware.com/products/activescan.htm When the scan is finished, save the results from the scan! Come back here and post a new Hijack This log along with the log from the Panda scan.
Check this O15 - Trusted Zone: http://locator.cdn.imageservr.com If you've just reformatted, your problem can't be spyware related. I can't see anything wrong with your log.
ok, i removed that from trusted sites under ie, now what?! My computer is still managing to freeze up.
Try this: Get CleanCache 3.0 (Google it) Run it. Then run Windows' Check Disk with Automatically fix file system errors and Scan for and attempt recovery of bad sectors checked. To run it: Open My Computer, right-click the drive, select Properties, choose the Tools tab, and click the Check Now button under "Error Checking" Post back with some results. Got a few more to try, if that didn't help. Edit: What do you mean Panda is not support Firefox?
ok i did that, my computer hasn't froze...yet..and I'm still having the issuing of the explorer disappearing and reappearing when i click my documents, folders, and internet explorer.
