The problem started out of nowhere.I have windows xp and I noticed that my whole computer is been running kinda choppy.I noticed when I play audio files the audio is choppy and skipping words.same thing when I play videos,i can barely hear anything. This problem just happened outta nowhere.my computer is also movin slower,but surprisingly my internet is still moving fast with no problem(i have a cable modem). I scanned my computer with avg spybot and ad-aware.it found problems,got rid of them but Im still having the same problems with my computer.my mouse pointer is also moving very choppy Does anybody have any idea whats wrong with my computer?Does anybody have any suggestions for me? here is my hijackthis file: Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 12:27:20 AM, on 8/20/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Common Files\AOL\1134072362\ee\AOLSoftware.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\a-squared Free\a2service.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\WINDOWS\system32\keyhook.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\pctspk.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\internet explorer\iexplore.exe C:\Documents and Settings\Administrator\Desktop\HiJackThis_v2.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 12.165.136.119:8080 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll O1 - Hosts: 216.93.174.28 a.tribalfusion.com O1 - Hosts: 207.44.240.65 rad.msn.com O1 - Hosts: 216.93.174.28 view.atdmt.com O1 - Hosts: 216.93.174.28 media.fastclick.net O1 - Hosts: 216.93.174.28 ad.doubleclick.net O1 - Hosts: 216.93.174.28 images.trafficmp.com O1 - Hosts: 216.93.174.28 adfarm.mediaplex.com O1 - Hosts: 216.93.174.28 media1.fastclick.net O1 - Hosts: 216.93.174.28 media19.fastclick.net O1 - Hosts: 216.93.174.28 media39.fastclick.net O1 - Hosts: 216.93.174.28 count.exitexchange.com O1 - Hosts: 216.93.174.28 leader.linkexchange.com O1 - Hosts: 67.15.114.78 pagead2.googlesyndication.com O1 - Hosts: 67.15.114.78 pagead.googlesyndication.com O1 - Hosts: 216.93.174.28 ad.yieldmanager.com O1 - Hosts: 67.15.114.78 ypn-js.overture.com O1 - Hosts: 216.93.174.28 freeze.zedo.com O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134072362\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe O4 - HKLM\..\Run: [NAVWatch] C:\NAVWatcher.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Crawler Search - tbr:iemenu O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v45/bejeweled/bejeweled.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176774252328 O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab O20 - Winlogon Notify: rqrqqom - C:\WINDOWS\ O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 10700 bytes this is the viruses avg found:CSystem Volume Information\_restore{D9DA9968-71AD-490C-88D2-3518F4EECA97)\RP3\A0000273.exe CQoobox\Quarantine\C\Windows\system32\o01PrEz\oo 1PrEz1064.exe.vir I quarantined them both to the virus vault and then deleted them completely out my computer.however Im still have the same computer problems.can somebody please help me fix this problem
After fixing the entries I have listed below I suggest that you run a harddrive defrag. I would also recommend that you download and install a program called CCleaner. It will remove old garbage files from your computer and more important for you remove useless registry entries which could slow your computer down. Also how much ram do you have installed and how long have you had your computer? And do you use a machine debugger? Fix these entries... C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm O1 - Hosts: 216.93.174.28 a.tribalfusion.com O1 - Hosts: 207.44.240.65 rad.msn.com O1 - Hosts: 216.93.174.28 view.atdmt.com O1 - Hosts: 216.93.174.28 media.fastclick.net O1 - Hosts: 216.93.174.28 images.trafficmp.com O1 - Hosts: 216.93.174.28 adfarm.mediaplex.com O1 - Hosts: 216.93.174.28 media1.fastclick.net O1 - Hosts: 216.93.174.28 media19.fastclick.net O1 - Hosts: 216.93.174.28 media39.fastclick.net O1 - Hosts: 216.93.174.28 count.exitexchange.com O1 - Hosts: 216.93.174.28 leader.linkexchange.com O1 - Hosts: 67.15.114.78 pagead2.googlesyndication.com O1 - Hosts: 67.15.114.78 pagead.googlesyndication.com O1 - Hosts: 216.93.174.28 ad.yieldmanager.com O1 - Hosts: 67.15.114.78 ypn-js.overture.com O1 - Hosts: 216.93.174.28 freeze.zedo.com O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common O4 - HKLM\..\Run: [NAVWatch] C:\NAVWatcher.exe O20 - Winlogon Notify: rqrqqom - C:\WINDOWS\
aight I did that.my sound has improved but its still not 100%.I'll say its about 80%.the mouse is not as choppy as before.another problem that I forgot to mention is that sometimes my computer will shut down by itself.sometimes Ill be on the internet or doing something on my computer and it will just shut down or restart itself out of nowhere.my computer also makes a noise when it shuts down,like the inside of it is coming apart.I know its not a virus cuz i ran multiple virus scans with avg,spybot and adware for spyware.what can I do to fix this problem
How old is your PC? I would open the side panel up, gets some cans of air and air blast the dust out of that thing. Your problems are most likely hardware based from your description. Give the inside a good air cleaning.