Hi everyone, this is my first time posting and I been surfing through the internet for days and weeks but found no solution to my problem. I'm currently using window 7 and First is that my IE 8.0 is not working meaning it just cannot find any webpages but my firefox is able to work with no problem. I have tried to reset my router, went to IE/tools/internet option/connection/lan setting and checked off everything there. I'm also 100% current that i'm virus/malware free because i download alot of problems to scan my computer and came out clean. Currently i'm using studio one 19 from dell Also I decided to post a hijackthis scan and see if anyone can get anything out of this. And thanks for the help in advance, i had been trying to solve this problem for a long time with luck so any help would be appreciated. =] Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:18:17 PM, on 3/9/2010 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files (x86)\FlashGet\jccatch.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll O2 - BHO: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files (x86)\Softonic-Eng7\tbSoft.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office12\GR469A~1.DLL O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll (file missing) O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files (x86)\Megaupload\Mega Manager\MegaIEMn.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files (x86)\FlashGet\getflash.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll O3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files (x86)\Softonic-Eng7\tbSoft.dll O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files (x86)\DAEMON Tools Toolbar\DTToolbar.dll O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O4 - HKLM\..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files (x86)\FlashGet\FlashGet.exe O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files (x86)\FlashGet\FlashGet.exe O10 - Broken Internet access because of LSP provider 'c:\windows\system32\nwprovau.dll' missing O13 - Gopher Prefix: O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Futuremark SystemInfo) - http://service.futuremark.com/gom/receiver/tc/FMSI.cab
The cause of your problem is a missing .dll file….. HJT Log Line: O10 - Broken Internet access because of LSP provider 'c:\windows\system32\nwprovau.dll' missing This entry should not be fixed using HJT! Your best bet to repair it is to try the LSPFix from Cexx.org. http://www.cexx.org/lspfix.htm Or download and install the missing “nwprovau.dll” file from here: http://dll.downloadatoz.com/nwprovau.dll-file-download.html Or, if you have your Win 7 install disk you can use SFC scannow/ to make repairs. See: http://pcsupport.about.com/b/2009/05/25/sfc-scannow-repairs-windows-files-the-easy-way.htm Or, if this hasn't been happening very long you might try stepping back to an earlier time using System Restore.. You never can tell, that might just work.... That should be enough options to keep you busy for a little while. Sorry I don’t have the time to hold your hand. See what you can do and ask some questions if you get lost. I’ll answer when I can…….. Dam daylight saving, I just lost an hour sleep tonight..... LOL 2oG
Hummmm... You might try un-installing and re-installing IE 8 to correct the problem. google - how to repair IE 8 windows 7... 20G
You mean go to control panel and turn off feature on IE8 and then enable it again???, yea i done that didn't work
No, I mean to download IE 8 from MS, un-install your copy and re-install a new copy..... Hopefully that will install the missing .dll files.
Well i love how you are so patient =] but that won't work because there is no download for IE 7 or 8 for window 7. this is really annoying because i can't use itune store saying i'am not connect to internet while im. also i cant install windows update and i get error saying Windows Update error 8024402C and according to the help tab it said something interesting. i pretty much uninstalled every anti-virus and stuff like that already, all i have is the basic firewalls.
hahahahahahahaha.. so this is the "greatest thing ever made" operating system wise eh? more shite from a failure business.. try installing firefox, then setting the browser identifier string to IE (whatever crap you want.. google it.. lots of answers how to do that) .. that'll do the trick and get you back online
you mean get the Firefox add-on user agent switch? well if that is what you meant, it didn't work cause Firefox already works but everything connected to IE doesn't, important stuff like windows update, windows live games, ITUNE!! and sometimes when i try to install something and it needs to download stuff from internet through it's program, that doesn't work too. Oh and BTW did you mean to disable IE 8 first from my computer then do the Firefox thing?
With a quote like that, even “Mr. Linux” seems to have a lot of common sense. I’ll bet he’s a Texan.. LOL Every software model has various aspects to it pros and cons. Some innovations work better under open source and others closed source. It’s interesting how many people don’t seem to see that? Or perhaps it’s the ones that don’t make the most noise that really see it! Well, you never get too old to learn. I’ve been working with Win 7 since it was Beta but never had a problem with IE 8. I use it very seldom, I use Firefox, but have never had a problem therefore, have never looked for a download. Lol I don’t know your entire situation but if I had the same problem, I would probably backup anything I couldn’t stand to loose and then re-install my win 7.. By the way, I do have a program that automatically backs up my files each Friday so If I need it I only loose a few days worth….. Acronis True Image Home. 2oG
HAHAHA that is pretty funny saying how their products are "almighty" and stuff. I will reinstall Window 7 and see how that goes lets hope god doesn't hate me that bad and IE still doesn't work after reinstalling but **** i have like 500gb worth of stuff that i need to transfer and stuff.
YES!!!! lol well reinstalling window 7 did the trick and i didn't lost any data thanks to window 7's backup systems. i really wanted to find out what went wrong so if god forbid it happens again i can fix it. but o well all is good now and i'll do a system restore next tiem right away as soon as this happen hopefully that will do the trick. i would like to thank you guys for helping =]
All right, kneine. Glad you got it straightened out. The Linux and Mac users usually tic me off when they criticize M$. No, they don't get Adware, Spyware and Hackers because those guys target the biggest market. That's where the money is.... If Linux or Mac ever get a market share equal to microsoft then they will have the same problems....hahahaha I love my Windows 7 Ultimate running on a hand built 3.8GHz Quad with 8GB ram and almost 2TB Drive storage...... I don't have any problems. Have a happy! 2oG
