Could not perform end of Disc-at-once

I have been burning to DVD's fine but tried to use DVD9 and get the following error 'Could not perform end of Disc-at-once'

I have copied and pasted the log file below. I have uninstalled NERO, used the NERO cleaning tools then re-installed NERO.

-Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32

NT-SPTI used
Nero Version: 7.5.1.1
Internal Version: 7, 5, 1, 1
(Nero Express)
Recorder: <BENQ DVD DD DW1620> Version: B7W9 - HA 1 TA 0 - 7.5.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <BENQ DVD DD DW1620 >Version: B7W9 - HA 1 TA 0 - 7.5.1.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST340016A atapi Port 0 ID 0 DMA: On
DiskPeripheral : SAMSUNG SP0812N atapi Port 0 ID 1 DMA: On
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITE-ON LTR-52246S atapi Port 1 ID 1 DMA: On
DiskPeripheral : Promise 1+0 Stripe/RAID01.10 fasttx2k Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
BENQ DVD DD DW1620 F: CDRom0
LITE-ON LTR-52246S G: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1048084kB)
Free physical memory: 371MB (379928kB)
Memory in use : 63 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

20.9.2006
UDF/ISO compilation
15:38:51 #1 Phase 112 File dlgbrnst.cpp, Line 1730
DVD-Video files reallocation started

15:38:52 #2 Text 0 File DVDVideoCompilation.cpp, Line 593
Content of VIDEO_TS.IFO has been modified

15:38:52 #3 Text 0 File DVDVideoCompilation.cpp, Line 593
Content of VIDEO_TS.BUP has been modified

15:38:52 #4 Phase 113 File dlgbrnst.cpp, Line 1730
DVD-Video files reallocation completed

15:38:52 #5 Text 0 File Isodoc.cpp, Line 6510
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

15:38:52 #6 Phase 111 File dlgbrnst.cpp, Line 1730
DVD-Video files sorted

15:38:52 #7 Text 0 File ThreadedTransfer.cpp, Line 540
ReadBuffer-Pipe got 81920KB of Memory

15:38:52 #8 Text 0 File Reader.cpp, Line 126
Reader running

15:38:52 #9 Text 0 File Writer.cpp, Line 123
Writer F: BENQ DVD DD DW1620 running

15:38:52 #10 ISO9660GEN -11 File Geniso.cpp, Line 3313
First writeable address = 0 (0x00000000)

15:38:52 #11 ISO9660GEN -11 File Geniso.cpp, Line 3313
First writeable address = 0 (0x00000000)

15:38:52 #12 Text 0 File Burncd.cpp, Line 3443
Turn on Disc-At-Once, using DVD media

15:38:54 #13 Text 0 File DlgWaitCD.cpp, Line 300
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 4127695 (917:15.70, 8061MB)

15:38:54 #14 Text 0 File DlgWaitCD.cpp, Line 312
Write in overburning mode: NO (enabled: CD)

15:38:54 #15 Text 0 File DlgWaitCD.cpp, Line 2851
Recorder: BENQ DVD DD DW1620, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: MKM, Media Type ID: 003, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

15:38:54 #16 Text 0 File DlgWaitCD.cpp, Line 484
>>> Protocol of DlgWaitCD activities: <<<
=========================================

15:38:54 #17 Text 0 File ThreadedTransferInterface.cpp, Line 863
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 4127696 (4127696) = #4127696/917:15.71
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4127696 blocks [F: BENQ DVD DD DW1620]
--------------------------------------------------------------

15:38:54 #18 Text 0 File ThreadedTransferInterface.cpp, Line 1079
Prepare recorder [F: BENQ DVD DD DW1620] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8453521408, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 4127696 | 0 | 0x00
0 | 1 | 1 | 0x41 | 4127696 | 0 | 0x00
4127696 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

15:38:54 #19 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

15:38:54 #20 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

15:38:54 #21 Text 0 File Burncd.cpp, Line 4274
Cache writing successful.

15:38:54 #22 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

15:38:54 #23 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 2.4x (3,324 KB/s)

15:38:54 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2746
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

15:38:54 #25 Text 0 File DVDPlusDualLayer.cpp, Line 635
L0 Data Zone Capacity set to 2064032 (1F7EA0h, 4031MB) -> OK, confirmed setting

15:38:54 #26 CDR -1205 File DVDPlusDualLayer.cpp, Line 662
Burning Layer 1

15:38:54 #27 Text 0 File DVDPlusDualLayer.cpp, Line 672
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

15:38:54 #28 Text 0 File Cdrdrv.cpp, Line 9215
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
End Sector Number in Layer 0: 227EA0 h (LBN: 1F7EA0 h, 4031 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: MKM.....
Media type ID: 003
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16..63]:
00 00 00 4D 4B 4D 00 00 - 00 00 00 30 30 33 00 40 ...MKM.....003.@
25 25 37 0C 02 2D 66 02 - 2D 66 21 23 0D 0E 14 14 %%7..-f.-f!#....
02 01 01 10 00 21 23 0D - 0E 14 14 02 01 01 10 00 .....!#.........

15:38:54 #29 CDR -1207 File DVDR.cpp, Line 6022
Book Type automatically set to: Current recorder setting

15:38:54 #30 Text 0 File DVDPlusRW.cpp, Line 662
Start write address at LBA 0
DVD high compatibility mode: Yes

15:39:44 #31 SPTI -1176 File SCSIPassThrough.cpp, Line 291
F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x72
Sense Qual: 0x01
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 72 01
Buffer x045b0000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

15:39:44 #32 CDR -1176 File Writer.cpp, Line 312
Session fixation error
F: BENQ DVD DD DW1620

15:39:44 #33 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

15:39:44 #34 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

15:39:44 #35 SPTI -1176 File SCSIPassThrough.cpp, Line 291
F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x72
Sense Qual: 0x03
CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 03

15:39:44 #36 Phase 127 File dlgbrnst.cpp, Line 1730
Generating DVD high compatibility borders

15:39:44 #37 CDR -1176 File WriterStatus.cpp, Line 167
Session fixation error
F: BENQ DVD DD DW1620

15:39:44 #38 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

15:39:44 #39 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 2.4x (3,324 KB/s)

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 18/04/2006 23:34:55 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Any help would be greatly appreciated...

Thanks,

Chris

 

Thanks for the information regarding ImageBurn but still getting the same problems...

Checked a couple of other similar threads so will try cleaning the burner using a cleaning disk. If this doesn't work then I think it's time to consider buying a replacement or convert DL to 2 disks...