Could not perform start of Disc-at-once

Discussion in 'Nero discussion' started by Scorpio75, Apr 11, 2009.

  1. Scorpio75

    Scorpio75 Member

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    I'm having trouble specifically burning DL DVDs. I use XP with SP2 and I've had my computer for quite some time. I use DVD Shrink to back up the files, but it fails everytime due to an error with Nero that says "Could not perform start of Disc-at-once" I guess. I've looked at many forum postings and tried checking my settings step by step, but I'm not sure what's going on. I tried to update Nero, but they say I have to send for a DVD with the latest Nero 6 update. Also, I tried looking at my DMA settings in the device manager, since one of my log file entries says "DMA off." I followed the instructions as best I could, but I'm really not sure what I'm looking at.

    One forum said to delete the drivers and have Windows re-install them at start-up, but another forum said some of the device drivers were for my hard drives and they should not be deleted. Under IDE ATA/ATAPI controllers I had two drives listed as Primary IDE Channel. The first had Ultra DMA Mode 5 listed under Device 0 and the second had Ultra DMA Mode 2 listed under Devices 0 & 1. There was a Secondary IDE Channel that listed "Not Applicable."

    Does anyone out there kknow what I need to do to fix this? Any input would be greatly appreciated. I've cut & pasted my log file from the burn failure if it will help.

    1A20-0316-0010-1205-0007-9835

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 11:06:00 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
    Nero API version: 6.3.1.17
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.98 - HA 0 TA 0 - 6.3.1.17
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 11
    Drive is autodetected - recorder class: DVD+R9 DL recorder

    === Scsi-Device-Map ===
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616E atapi Port 0 ID 1 DMA: On
    DiskPeripheral : WDC WD2000JD-22HBB0 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : VOBID InstantDrive CD 14 VOBID Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    SAMSUNG DVD-ROM SD-616E F: CDRom1
    VOBID InstantDrive CD H: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1005MB (1029160kB)
    Free physical memory: 489MB (501244kB)
    Memory in use : 51 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    7.3.2009
    NeroAPI
    10:14:08 PM #1 Phase 112 File APIProgress.cpp, Line 273
    DVD-Video files reallocation started

    10:14:08 PM #2 Phase 114 File APIProgress.cpp, Line 273
    DVD-Video files reallocation completed (no file modified)

    10:14:08 PM #3 Phase 111 File APIProgress.cpp, Line 273
    DVD-Video files sorted

    10:14:08 PM #4 Text 0 File Reader.cpp, Line 118
    Reader running

    10:14:08 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 817
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    10:14:08 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    10:14:08 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    10:14:08 PM #8 Text 0 File Burncd.cpp, Line 3172
    Turn on Disc-At-Once, using DVD media

    10:14:09 PM #9 Text 0 File DlgWaitCD.cpp, Line 245
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 3861583 (858:07.58, 7542MB)

    10:14:09 PM #10 Text 0 File DlgWaitCD.cpp, Line 257
    Write in overburning mode: NO

    10:14:09 PM #11 Text 0 File DlgWaitCD.cpp, Line 2137
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD+R9 Double Layer

    10:14:09 PM #12 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:14:09 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 3861584 (3861584) = #3861584/858:7.59
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3861584 blocks [_NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    10:14:09 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [_NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7908524032, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    3861584 | lead-out | 1 | 0x00 | 0x41

    10:14:10 PM #15 Phase 24 File APIProgress.cpp, Line 273
    Caching of files started

    10:14:10 PM #16 Text 0 File Burncd.cpp, Line 4182
    Cache writing successful.

    10:14:10 PM #17 Phase 25 File APIProgress.cpp, Line 273
    Caching of files completed

    10:14:10 PM #18 Phase 36 File APIProgress.cpp, Line 273
    Burn process started at 2.4x (3,324 KB/s)

    10:14:10 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    10:14:13 PM #20 SCSI -1093 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x04877000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0xBF 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x0C 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x02 0x00

    10:14:13 PM #21 Text 0 File DVDPlusDualLayer.cpp, Line 444
    L0 Data Zone Capacity set to 1930832 (1D7650h, 3771MB) -> ERROR, capacity different:
    L0 Data Zone Capacity on disc: 2086912 (1FD800h, 2038MB)
    L0 Data Zone Capacity requested to be set: 1930832 (1D7650h, 3771MB)

    10:14:13 PM #22 CDR -1093 File ThreadedTransferInterface.cpp, Line 1614
    No seek complete

    10:14:13 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614
    Could not perform start of Disc-at-once

    10:14:13 PM #24 Phase 38 File APIProgress.cpp, Line 273
    Burn process failed at 2.4x (3,324 KB/s)

    10:14:13 PM #25 Text 0 File AudioCompilationImpl.cpp, Line 828
    DRM: DRM burn session terminated.

    10:14:13 PM #26 Text 0 File AudioCompilationImpl.cpp, Line 857
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 8:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 1:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. attar

    attar Senior member

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    DMA is off on a Virtual (?) drive.

    Instead of burning the DL with Nero, try ImgBurn and Verbatim+R DL disks.

    Run imgBurn, elect to 'Write Files /folders to disk'.

    From the Main menu 'Tools' > 'Drive' >' Check for firmware updates'
    Then burn the disk - note you can use 'Test Mode' (check the box on the main screen) to keep from wasting disks.

    http://www.afterdawn.com/software/cdr_software/cdr_tools/imgburn.cfm

    http://forum.imgburn.com/index.php?showtopic=4643
     
  3. Scorpio75

    Scorpio75 Member

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    I've installed ImgBurn and tried to run it still using my Memorex DL media and without updating my firmware just to see if it worked. Naturally, it did not. One of the errors it said was that the media was not supported. I figure this could be either the Memorex media is crap or my firmware is not up to date.

    The reason I haven't updated my firmware yet is because of a discrepancy I wanted to clear up first. My current firmware version is listed as 2.98 in the burn log I posted earlier (and confirmed by ImgBurn), but the most recent version both NEC and ImgBurn finds is 2.1B. Now, this gives me pause because 2.98 would seem the newer version, but I haven't updated my firmware in the six years I've owned my computer. I thought this version number could be to entirely different firmware Gateway installed when they assembled my computer. I checked the Gateway site and there's no updates I could find for burners. So, I guess my question is, is the firmware ImgBurn finds safe to update? Will it work with my system or will it cause problems?
     
  4. attar

    attar Senior member

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    Tools > Drive > Capabilities to verify that the drive supports writing DL media (I'm sure it does).

    The consensus seems to be that the only reliable DL disk is the Verbatim+R and the only software that can reliably burn it is ImgBurn.

    It's possible that your 2.98 firmware was created for Gateway and that the new firmware is the series for the OEM drives.
    This link would tend to confirm that view.

    http://www.cdrinfo.com/sections/firmware/SingleModel.aspx?DriveId=998

    If it was me, I would try the Verbatim then the firmware.
     
  5. Scorpio75

    Scorpio75 Member

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    Thanks. I picked up the Verbatim DL discs and they worked. Hard to believe it was that simple. How can Memorex comtinue to sell DL DVDs if they don't work? What a mystery.
     

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