Hi I am having problems with my laptop crashing and running slow. I have attached my Hijack Log and I would be very grateful if my knight in Shining Armour could have a look at it and advise me on what to do. Thank you in advance for your time and knowledge. Dee Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:34:28, on 30/03/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVG\AVG8\avgrsx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\UAService7.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\CameraFixer.exe C:\WINDOWS\tsnp325.exe C:\WINDOWS\vsnp325.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Huawei technologies\Vodafone 3G Broadband Modem\Vodafone 3G Broadband Modem.exe C:\Poker\Boylepoker\casino.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.bearshare.com/ie/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\Program Files\BearShare Applications\BearShare MediaBar\BearShareIEHelper.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: BearShare MediaBar - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - C:\Program Files\BearShare Applications\BearShare MediaBar\BearShareMediaBar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [MP10_EnsureFileVer] C:\WINDOWS\inf\unregmp2.exe /EnsureFileVersions O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnp325.exe O4 - HKLM\..\Run: [snp325] C:\WINDOWS\vsnp325.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-21-117609710-854245398-1343024091-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'postgres') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: ZDWLan Utility.lnk = C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1229435996936 O17 - HKLM\System\CCS\Services\Tcpip\..\{492A9E4E-945D-4C13-AA39-1C1F7D3CE0AF}: NameServer = 213.233.128.1 213.233.128.19 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate1c9ad51e415f330) (gupdate1c9ad51e415f330) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MySql - Unknown owner - C:/Program Files/mysql/bin/mysqld-nt.exe (file missing) O23 - Service: PostgreSQL Database Server 8.0 (pgsql-8.0) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.0\bin\pg_ctl.exe O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe -- End of file - 8681 bytes
I suggest running these two apps. Both are payware but have trial periods. Trojan remover http://www.simplysup.com/ Malwarebytes http://www.malwarebytes.org/ Lastly, get ccleaner and do a reg clean. Then select the tools icon then the startup tab and deselect the programs you don't need which slow you down at bootup. Only deselect the programs you are familiar with but the following may help... O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe And anything Adobe! Defrag your HDD and make a full restart....hows it going now? Cheers.
Hi Dee, It’s been a while, hope things are going well on the “Emerald Isle”. If you did what onya said, that’s good. Now let’s dig a little deeper and see what happens. Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet. Please download and install SUPERAntiSpyware Free • Double-click SUPERAntiSypware.exe and use the default settings for installation. • An icon will be created on your desktop. Double-click that icon to launch the program. • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) • Under the "Configuration and Preferences", click the Preferences... button. • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): o Close browsers before scanning. o Scan for tracking cookies. o Terminate memory threats before quarantining. • Click the "Close" button to leave the control center screen and exit the program. • Do not run a scan just yet. Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Double-click ATF-Cleaner.exe to run the program. • Under Main "Select Files to Delete" choose: Select All. • Click the Empty Selected button. • If you use Firefox browser click Firefox at the top and choose: Select All • Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. • If you use Opera browser click Opera at the top and choose: Select All • Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. • Click Exit on the Main menu to close the program. Scan with SUPERAntiSpyware as follows: • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. • On the left, make sure you check C:\Fixed Drive. • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next". • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". • Make sure everything has a checkmark next to it and click "Next". • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. • If asked if you want to reboot, click "Yes" and reboot normally. • To retrieve the removal information after reboot, launch SUPERAntiSpyware again. o Click Preferences, then click the Statistics/Logs tab. o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. o Please copy and paste the Scan Log results in your next reply. • Click Close to exit the program. Uninstall some programs (if they remain after running SAS) Click on start >>control panel>>add remove programs click on the following programs and click on remove BearShare BearShare Accelerator BearShare MediaBar Fix entries using HiJackThis Launch HiJackThis Click the Do a system scan only button Put a check next to the entries listed below (if they still remain) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.bearshare.com/ie/ O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\Program Files\BearShare Applications\BearShare MediaBar\BearShareIEHelper.dll O3 - Toolbar: BearShare MediaBar - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - C:\Program Files\BearShare Applications\BearShare MediaBar\BearShareMediaBar.dll O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) The following are not necessarily spyware/malware, but suggest you place a check mark next to the following entries, as these programs may be taking up system resources. O4 - HKLM\..\Run: [TkBellExe] \"C:\Program Files\Common Files\Real\Update_OB\realsched.exe\" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] \"C:\Program Files\Java\jre6\bin\jusched.exe\" O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe Click the Fix checked button and close HiJackThis Reboot to Normal Mode Post a fresh HJT Log and the SAS Log and we’ll take it from there… 2oG
Hi my texan babe its great to hear from you, I am totally delighted that you are the one lending your assistance to me once again..Please find attached scans as requested..I look forward to your response Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 22:21:54, on 31/03/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\UAService7.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\CameraFixer.exe C:\WINDOWS\tsnp325.exe C:\WINDOWS\vsnp325.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe C:\Program Files\Huawei technologies\Vodafone 3G Broadband Modem\Vodafone 3G Broadband Modem.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [MP10_EnsureFileVer] C:\WINDOWS\inf\unregmp2.exe /EnsureFileVersions O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnp325.exe O4 - HKLM\..\Run: [snp325] C:\WINDOWS\vsnp325.exe O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-21-117609710-854245398-1343024091-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'postgres') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: ZDWLan Utility.lnk = C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1229435996936 O17 - HKLM\System\CCS\Services\Tcpip\..\{492A9E4E-945D-4C13-AA39-1C1F7D3CE0AF}: NameServer = 213.233.128.1 213.233.128.19 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate1c9ad51e415f330) (gupdate1c9ad51e415f330) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MySql - Unknown owner - C:/Program Files/mysql/bin/mysqld-nt.exe (file missing) O23 - Service: PostgreSQL Database Server 8.0 (pgsql-8.0) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.0\bin\pg_ctl.exe O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe -- End of file - 7616 bytes No findings on the sas scan Dee
Hey Dee, Your HJT Log looks real good. Here are 3 lines to check and Fix with HJT. The first two don’t need to be running in the background and the 3rd is a dead link.. O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" –atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - Global Startup: Digimax Viewer 2.1.lnk = ? Clean up your HD and Defrag. That should help speed you up some… Goto >> Start >> My Computer, then right click on your main drive icon ( C: ) and select properties. Click the box that says “Disk Cleanup” then OK when it finishes. Now click on the “Tools” tab and click the box that says “Defragment Now” Get rid of AVG 8 it slows you down. Install Avira Antivir HERE! it is a much better AntiVirus program. If you can’t live with the Nag screens when it updates I’ll tell you how to get rid of them.. Let me know how it’s doing and how it’s performing… 2oG ( Texans know: You never kick a cow patty on a hot day.. )
Hi did all that was advised to me, and fingers crossed it will run a lot more smoothly now. Thanks again for you help your a star. Dee
Hi me texan baron, Sorry to be bothering you today, but I am having an absolute nightmare with this laptop today. it is continuously freezing. even though I go into task manager to end procesess or shut down, its just not moving.The only way is to disconnect power and go back in. This is my third attempt to get in, so I will post a hijack anyway for you to look at, and if all looks ok there you might let me benefit from your amazing knowledge on the subject. Your friend Dee P.S The sun is shining yipee Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 15:10:35, on 08/04/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\UAService7.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\WINDOWS\CameraFixer.exe C:\WINDOWS\tsnp325.exe C:\WINDOWS\vsnp325.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe C:\Program Files\Huawei technologies\Vodafone 3G Broadband Modem\Vodafone 3G Broadband Modem.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.google.com/ie/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [MP10_EnsureFileVer] C:\WINDOWS\inf\unregmp2.exe /EnsureFileVersions O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnp325.exe O4 - HKLM\..\Run: [snp325] C:\WINDOWS\vsnp325.exe O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-21-117609710-854245398-1343024091-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'postgres') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Global Startup: ZDWLan Utility.lnk = C:\Program Files\ZyDAS Technology Corporation\ZyDAS_802.11g_Utility\ZDWlan.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1229435996936 O17 - HKLM\System\CCS\Services\Tcpip\..\{492A9E4E-945D-4C13-AA39-1C1F7D3CE0AF}: NameServer = 213.233.128.1 213.233.128.19 O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate1c9ad51e415f330) (gupdate1c9ad51e415f330) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MySql - Unknown owner - C:/Program Files/mysql/bin/mysqld-nt.exe (file missing) O23 - Service: PostgreSQL Database Server 8.0 (pgsql-8.0) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.0\bin\pg_ctl.exe O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe -- End of file - 6653 bytes
dede36, Hey Dee, contrary to public opinion, I can’t walk on water… Your HJT Log is as clean as an Old Maids Parlor! There are so many things that could cause the problem…… Let’s step thru a few checks: 1. goto start > my computer > right click the drive C icon > properties then divide the free space by the drive capacity and see if you have less than 20 percent of free space and let me know. 2. Start your computer in the Safe Mode. If you can start and run ok in safe mode, then the problem may be either a driver or some software that is loading at startup. If it boots and works ok in Safe Mode, then goto Start > Run > type: msconfig in the box and click OK. Then click the Startup tab uncheck all the startup items (make a list of what you uncheck, unless All are checked, then you don't need a list. lol) Reboot to normal mode.. If all is working OK then go back to msconfig and put things back one by one and reboot each time until you find the culprit. I know, it’s a long difficult process but maybe you can enlist the help of some of the “Wee ones”…: ) Let me know what you come up with…. 2oG
I followed your first instruction and my free space is 4,565,512,192 bytes - 4.25gb Drive Capacity is 19,510,329,344 bytes - 18.1 gb. I will have a go now at the rest of your suggestions. Kind Regards From the Emerald Isle Dee
Whoa!!!! Dee, that can’t be right! Your operating system and a couple of applications will take up more than 18.1 Gb. Check that again.. If you only have 4.25Gb Free space, that may be the problem….. Check the Capacity and free space again to see if you made a mistake and let me know.. 2oG
I've been thinking about it, Dee. How many Drives do you show in My Computer? I know it's a laptop with one drive but, maybe it's partitioned into several. Try to give me a Full account of your listed drives and the size and free space on each of them... 2oG
Hi there Try and bare with me I am trying to get my head around all of this. Went into my computer it says under hard disk drives: Local Disc ( C Type: Local disc, Total Size 18.1 GB free space 4.24GB. That is it... the next heading is Devices with removable storage, the first heading is:Files stored on this computer....hope that helps Dee The clouds have returned but I won't despair the Easter Bunny is coming with lots of eggs to share. ....HAPPY EASTER.XX
Dee, I am so confused. I have not seen an 18.1 GB hard drive since the 70’s…. That’s got to be wrong.. : ( Either it’s a 181. GB or you only have 1 small partition with a lot of wasted space. This could be your problem. At this point in time I am at a loss because it’s impossible for me to get my hands on it and see for sure what’s happening…. Do you still have any paperwork or a box that says what size HD it came with?? 2oG
Sorry I couldn’t help you out this time, Dee. Maybe next time.. Until then: May God grant you always... A sunbeam to warm you, A moonbeam to charm you, A sheltering angel, so nothing can harm you. 2oG
