[bold]Only try the code once and once only!!! [/bold] Please remember you only get 3-5 attempts before your mobile becomes hardlocked. If you have already tried different codes before Please let me know this way we do not hardlock your phone Please make sure the information you give is correct before typing in the code. [bold] Verify the code prior to entering the final # [/bold] Remove SIM CARD ! Type: #pw+209705326750566+7# Then press the * key 3 times (to get a "p") Then press the * key 4 times (to get a "w") Then press the * key 2 times (to get a "+") Then enter: 209705326750566 Then press the * key 2 times (to get a "+") Then enter: 7 Enter: # [bold] Please verify if code works [/bold] If the mobile gives no response/no message try the following: TRY: Insert a non accepted sim, press the undo button, a box should appear saying enter restriction code, enter the code given and press ok [bold] If you mobile is hardlocked the only way to unlock it is by taking/sending it to a professional unlocker. [/bold]