Dear fellows I have just bought a Dell Dimension 9150 in Nov 2005. Last Thurs it suddenly gave me problems. I tried to burn a data CD from nero 6 and 7 and it gave me errors. Also sometimes it cannot autoplay when i insert a blank Sony CD ROM. The troubleshooting team at Dell told me to reformat my PC!! I have trusted them so much in terms of quality and service. THing is i have calibrated my monitor and printer after so much time and heart ache. I just don't want to go through that. And furthermore i have lots of important data. Please tell me i dont have to do that. They changed another drive for me and i still get the same error. This is my hardware hl-dt-st dvd+-rw gwa4164b. Where can i get a firmware update? I downloaded the NEC one from Dell's site and it can't detect the drive. The error log is as follows (basically "track following error"). I pray someone could help a noob like me soon! Thank you so so so much!!! Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 NT-SPTI used Nero Version: 7.0.8.2 Internal Version: 7, 0, 8, 2 (Nero Express) Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 1 TA 0 - 7.0.8.2 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ? Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 1 TA 0 - 7.0.8.2 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 0 DMA: On DiskPeripheral : Maxtor 7L250S0 iaStor Port 1 ID 0 DMA: On === CDRom-Device-Map === HL-DT-ST DVD+-RW GWA4164B E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2046MB (2095196kB) Free physical memory: 1480MB (1516096kB) Memory in use : 27 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 19.3.2006 CD-ROM (ISO) 11:53:40 #1 Text 0 File Isodoc.cpp, Line 6423 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : TAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 11:53:40 #2 Text 0 File Burncd.cpp, Line 3056 HL-DT-ST DVD+-RW GWA4164B Buffer underrun protection activated 11:53:40 #3 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 11:53:40 #4 Text 0 File Reader.cpp, Line 124 Reader running 11:53:40 #5 Text 0 File Writer.cpp, Line 113 Writer E: HL-DT-ST DVD+-RW GWA4164B running 11:53:40 #6 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 11:53:41 #7 Text 0 File Burncd.cpp, Line 3353 Turn on Track-At-Once, using CD-R/RW media 11:53:41 #8 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 359848 ( 79:59.73) Last address to be written: 46485 ( 10:21.60) 11:53:41 #9 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 11:53:41 #10 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: HL-DT-ST DVD+-RW GWA4164B 11:53:41 #11 Text 0 File DlgWaitCD.cpp, Line 473 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:53:41 #12 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 46486 (46486) = #46486/10:19.61 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 46484 blocks [E: HL-DT-ST DVD+-RW GWA4164B] -------------------------------------------------------------- 11:53:41 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [E: HL-DT-ST DVD+-RW GWA4164B] for write in TAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 95510528, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x41 | 0x00 -150 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 46486 | lead-out | 1 | 0x41 | 0x00 11:53:41 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127 Removed 2 run-out blocks from end of track 1. Length: 46486 -> 46484. 11:53:41 #15 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 11:53:41 #16 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:53:41 #17 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 11:53:41 #18 Text 0 File Burncd.cpp, Line 4187 Cache writing successful. 11:53:41 #19 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 11:53:41 #20 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 24x (3,600 KB/s) 11:53:41 #21 SPTI -1189 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x02 CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 30 02 Buffer x04c10400: Len x4000 11:53:41 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:53:41 #23 Text 0 File MMC.cpp, Line 21893 Set BUFE: Buffer underrun protection -> ON 11:54:08 #24 SPTI -1119 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 3F 20 00 00 20 00 00 00 Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 09 Buffer x05f80000: Len x10000 0xF6 F8 F3 F6 F8 F3 F6 F8 F4 F6 F8 F4 F6 F8 F2 F5 0xF7 F3 F6 F8 F3 F6 F8 F3 F6 F8 F3 F6 F8 F3 F6 F8 0xF4 F6 F8 F3 F6 F8 F4 F6 F8 F3 F6 F8 F3 F5 F7 F4 11:54:08 #25 CDR -1119 File Writer.cpp, Line 302 Track following error E: HL-DT-ST DVD+-RW GWA4164B 11:54:08 #26 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:54:08 #27 CDR -201 File WriterStatus.cpp, Line 200 Invalid write state E: HL-DT-ST DVD+-RW GWA4164B 11:54:08 #28 TRANSFER -18 File WriterStatus.cpp, Line 200 Could not perform EndTrack 11:54:08 #29 Text 0 File MMC.cpp, Line 16661 <HL-DT-STDVD+-RW GWA4164B> start Close Session 11:54:29 #30 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 24x (3,600 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 14:07:32 File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 18/11/2005 00:19:28 (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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