Dell computer with Windows XP Problem

Discussion in 'Windows - General discussion' started by jb082278, Jun 18, 2010.

  1. jb082278

    jb082278 Member

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    I have a Dell Dimension desktop running windows XP home edition. After downloading XP3 I get a blue screen upon boot up. I am unable to run repair disk. I have the disk but the computer will not allow me to run it.The error message I get is: STOP: c000139 {Entry Point Not Found} The procedure entry point GdiGetBitmapBitsSize could not be located in the dynamic link library GDI32.dll. Please help
     
    jb082278, Jun 18, 2010
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  2. ddp

    ddp Moderator Staff Member

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    moved to correct forum. are you certain you are booting off the cd & not the hd?
     
    ddp, Jun 18, 2010
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  3. jb082278

    jb082278 Member

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    Well, I put the disk in and select a combination of options< ie..CTRL+F8, F2, F12, but nothing happens. The cd spins fast for 5 seconds then it stops and then the blue screen appears. Any suggestions would be appreciated.
     
    Last edited: Jun 18, 2010
    jb082278, Jun 18, 2010
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  4. ddp

    ddp Moderator Staff Member

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    what is the numbers after the word dimension on the case such as dimension 5300?
     
    ddp, Jun 18, 2010
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