dell factory image restore help

Discussion in 'Windows - General discussion' started by dbagdbag, Sep 3, 2009.

  1. dbagdbag

    dbagdbag Member

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    I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives. D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown. I don't know how else to restore my laptop. Any ideas?

    Also, I downloaded partition wizard home edition and i was able to view the files on the recovery partition. For some reason this program lets me see them, so i know they are there. But, when using regular windows explorer to look in the recovery folder there are no files.
     
  2. ddp

    ddp Moderator Staff Member

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  3. dbagdbag

    dbagdbag Member

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    sadly ive already been through those steps and they aren't really what i need, thanks though
     
  4. ddp

    ddp Moderator Staff Member

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    2 When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.
    NOTE: Some systems like Inspiron Mini 9 (910) do not support System Restore as they do not have <F11> nor any substitute.

     
  5. dbagdbag

    dbagdbag Member

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