I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives. D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown. I don't know how else to restore my laptop. Any ideas? Also, I downloaded partition wizard home edition and i was able to view the files on the recovery partition. For some reason this program lets me see them, so i know they are there. But, when using regular windows explorer to look in the recovery folder there are no files.
2 When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time. NOTE: Some systems like Inspiron Mini 9 (910) do not support System Restore as they do not have <F11> nor any substitute.
no, what im trying to do doesn't use these menus at all,, take a look at this,, http://www.1-script.com/forums/HELP-Dell-MBR-Factory-Restore-Image-option-lost-article43744-1-25.htm that is kinda what im tryin to do... i need to use imagex to use the following command: imagex /apply d:\dell\image\factory.wim 1 c:\