Dell Studio Does not Recognize Mouse/Keyboard

Discussion in 'Windows - General discussion' started by AlexJel, Oct 25, 2011.

  1. AlexJel

    AlexJel Member

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    So I go to turn on my computer this morning and when it boots up (Windows Vista 64bit), neither the mouse (wireless) or the keyboard (PS2->USB) work. So I replace the batteries in the mouse...Nothing... I use a normal USB keyboard and wired mouse...Nothing... I try to boot it in safe mode (keyboard will work before anything Windows appears, so I can get into the BIOS or boot safe mode), and safe mode acts the same way.

    I have Linux Live CD. Boots it, mouse works! Selects try... Black screen... Drive stops spinning... Using 32bit CD on 64bit system... Downloading 64bit currently.

    Thanks!
     
    AlexJel, Oct 25, 2011
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  2. AlexJel

    AlexJel Member

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    Confirmed that mouse/keyboard works on Ubuntu. Also, it seems that no power is going to the USB ports in windows. If I plug in my iPod it won't even charge. Though, the num lock key lights up.
     
    AlexJel, Oct 26, 2011
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  3. ddp

    ddp Moderator Staff Member

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    did you try a system restore to before the problem?
     
    ddp, Oct 26, 2011
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  4. AlexJel

    AlexJel Member

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    I actually did that and it worked.
     
    AlexJel, Oct 26, 2011
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  5. ddp

    ddp Moderator Staff Member

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    good.
     
    ddp, Oct 26, 2011
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