Dell XPS 210 cannot burn DVDs with Nero / TS-L632D

Discussion in 'Nero discussion' started by stephenjc, Dec 10, 2006.

  1. stephenjc

    stephenjc Member

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    I have a Dell XPS 210 which comes with the TSSTcorp TS-L632D DVD-RW. I am able to burn DVDs and erase DVD-RWs with the bundled Roxio software. I can also burn CDs in the normal Windows XP manner. However, if I try to use Nero 6.6.1.4 or 7.5.7.0, I cannot burn DVDs or erase DVD-RWs. The message I receive is "Cannot perform start disc at once".

    I have also tried reinstalling the OS (Windows Media Center 2005) and not installing the Roxio software, in case the Roxio was interfering with Nero, and the same occurs.

    I checked I have the latest firmware DE03.

    Anyone have any ideas on what's wrong here?

    Here's the log:
    ===========================
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero Version: 7.5.7.0
    Internal Version: 7, 5, 7, 0

    Recorder: <TSSTcorp DVD+-RW TS-L632D>Version: DE03 - HA 1 TA 0 - 7.5.7.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <TSSTcorp DVD+-RW TS-L632D>Version: DE03 - HA 1 TA 0 - 7.5.7.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD2500JS-75NCB3 iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp DVD+-RW TS-L632D iaStor Port 0 ID 1 DMA: Off

    === CDRom-Device-Map ===
    TSSTcorp DVD+-RW TS-L632D E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2045MB (2094956kB)
    Free physical memory: 1610MB (1649640kB)
    Memory in use : 21 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.12.2006
    Burn DVD Image
    9:07:12 AM #1 Text 0 File SCSIPassThrough.cpp, Line 583
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    9:07:12 AM #2 IMAGEGEN -10 File ImageGen.cpp, Line 366
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = ''
    TocType = 0x00
    Finalized = 1
    First/Last Track = 1 / 1
    1: ISRC = ''
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4663050240
    CUES:
    MTYP: Mediumtype = DVD (old format) (0x1C)
    Image file name: <D:\To Burn\WG7\WG7-1.nrg>

    9:07:12 AM #3 Text 0 File Burncd.cpp, Line 3435
    Turn on Disc-At-Once, using DVD media

    9:07:12 AM #4 Text 0 File DlgWaitCD.cpp, Line 301
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2276879 (505:58.29, 4447MB)

    9:07:12 AM #5 Text 0 File DlgWaitCD.cpp, Line 313
    Write in overburning mode: NO (enabled: CD)

    9:07:12 AM #6 Text 0 File DlgWaitCD.cpp, Line 2863
    Recorder: TSSTcorp DVD+-RW TS-L632D, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    9:07:12 AM #7 Text 0 File DlgWaitCD.cpp, Line 485
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:07:12 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 820
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - DVD-ROM)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2276880 (2276880) = #2276880/505:58.30
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2276880 blocks [Main]
    --------------------------------------------------------------

    9:09:37 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1033
    Prepare recorder [TSSTcorp DVD+-RW TS-L632D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4663050240, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2276880 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2276880 | 0 | 0x00
    2276880 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    9:09:37 AM #10 Text 0 File SCSIPassThrough.cpp, Line 41
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    9:09:37 AM #11 Phase 24 File dlgbrnst.cpp, Line 1746
    Caching of files started

    9:09:37 AM #12 Text 0 File Burncd.cpp, Line 4262
    Cache writing successful.

    9:09:37 AM #13 Phase 25 File dlgbrnst.cpp, Line 1746
    Caching of files completed

    9:09:37 AM #14 Phase 36 File dlgbrnst.cpp, Line 1746
    Burn process started at 8x (11,080 KB/s)

    9:09:40 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2730
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    9:09:40 AM #16 Text 0 File Cdrdrv.cpp, Line 9234
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:10:15 AM #17 SPTI -1114 File SCSIPassThrough.cpp, Line 293
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x04ad8c00: Len x20

    9:10:15 AM #18 SPTI -1033 File SCSIPassThrough.cpp, Line 293
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x01
    CDB Data: 0x52 01 00 00 00 FF 00 00 1C 00 00 00
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01
    Buffer x04ad8c00: Len x1c

    9:10:15 AM #19 Text 0 File DVDPlusRW.cpp, Line 662
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:10:15 AM #20 CDR -1033 File ThreadedTransferInterface.cpp, Line 1780
    Drive not ready
    E: TSSTcorp DVD+-RW TS-L632D

    9:10:15 AM #21 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1780
    Could not perform start of Disc-at-once

    9:10:15 AM #22 SPTI -1023 File SCSIPassThrough.cpp, Line 293
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x04ad9000: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    9:10:15 AM #23 Phase 38 File dlgbrnst.cpp, Line 1746
    Burn process failed at 8x (11,080 KB/s)

    9:10:15 AM #24 Text 0 File Cdrdrv.cpp, Line 10459
    DriveLocker: UnLockVolume completed

    9:10:15 AM #25 Text 0 File SCSIPassThrough.cpp, Line 583
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.26a, size=20576 bytes, created 5/12/2005 6:54:10 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. gwendolin

    gwendolin Senior member

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  3. stephenjc

    stephenjc Member

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    My computer uses ACHI so when I look under the IDE controller, there are no "Primary IDE" or "Secondary IDE" channels to change.

    Does Nero not work well with ACHI?

    I tried changing the BIOS so that the SATA uses ATA instead of ACHI but this gives me blue screen of death on startup.

    I had also tried slowing the burning before, and that didn't work.

    Any other ideas? Thanks!
     
  4. nervisca

    nervisca Guest

    Hello Stephen i have the same xps 210 and the same drive as you and the same problem although i can burn with nero just fine it won`t play properly on my pioneer dvd player keeps freezing i uninstalled roxio as soon as i got the harddrive as i know it can conflict with nero but i cannot figure out how to sort the DMA as you say it is different on media centre to windows xp so please keep in touch on how you get on and so will i good luck!
     
  5. stephenjc

    stephenjc Member

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    I think the problem is the ACHI interface for the SATA drives. I did the following to get it to work:

    1. Changed the BIOS setup to use ATA instead of ACHI in the drives section of the setup.
    2. Installed Windows XP Pro from a Dell OEM CD that I had. I booted it from CD, deleted and reinstated the C drive partition as part of the install.
    3. Installed the Dell drivers from the driver disc provided with the PC
    4. Installed Nero Ultra

    And now it's burning away.

    I don't know whether this would have worked using the Windows XP media center CD instead ie it's possible that the conflict was with the Media Center software and not the ACHI. However, I could not get XP Pro to install on the PC without disabling ACHI (it would always give me a blue screen on install).
     
  6. nervisca

    nervisca Guest

    WOW what a lot of work you have done well i would`nt know where to start also i don`t have a windows pro disc any windows disc in fact so i have contacted dell tech support considering it`s a new pc to see what they can do i will let you know how i get on thanks for getting back to me i think i need a miracle LOL!
     
  7. nervisca

    nervisca Guest

    Hi sorry it took me so long to get back to you but i have been in touch with dell over three to four nights now trying to sort this out about the DMA and apparently they realised that the xps harddrive is so small that the workings are more like a laptop so it does not have DMA it works on poi so i tryed uninstalling software to find conflicts trying different codecs etc and finally i changed to ridata discs and ffdshow codec and no other codecs so they don`t clash as i know that codec packs are not good and it is running perfect and playing lovely in the dvd player no more problems thank goodness so i hope this helps other people as i know how frustrating it can be but i would highly recommend ridata discs i get them from digitalpromo.co.uk
     

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