Desktop/IE problem!

Discussion in 'PC hardware help' started by Jamaal10, Mar 22, 2006.

  1. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    My work pc is ancient and very small with hd space. Because of this, I'm trying to get rid of some programs that I don't need, but every time I go to Add/Remove, nothing shows up at all!! They don't show up if I log in as "Admin" as well.

    Here is what it looks like:
    [​IMG]

    Also, don't know if this would be the same issue, but I can't copy and paste anything and am unable to move any of my desktop icons. I can auto-arrange them but thats it.

    Anybody have any ideas?
     
    Last edited: Mar 22, 2006
  2. boxwrench

    boxwrench Guest

    Hey Jamaal, Is your work computer on a network or is it a stand alone pc?
     
  3. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    It's on a network.
     
  4. boxwrench

    boxwrench Guest

    Well,if it's on a network a lot of that crap would be on the server I think,so you would not be able to remove the programs.Maybe someone else has some ideas.
    Open up the hard drive and see whats in there.
     
    Last edited by a moderator: Mar 22, 2006
  5. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    Everything shows up on the hd, just not in Add/Remove. I'm also able to install programs without a hitch, if that helps.

    Sorry, I know this should be intended for our Net. Admin, but he only shows up 2-3 times a month, and I'm the next best there is, as far as dealing with the network! ;)
     
  6. boxwrench

    boxwrench Guest

    You could try deleting the folder of a known "useless" program and see if that works.
     
  7. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    By doing that, is there any way to determine that the program is completely gone.

    -I did a search for it in the local drive and nothing came up.
     
  8. boxwrench

    boxwrench Guest

    You could run crap cleaner,it should remove any left-overs from the registry.
     
  9. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    Thanks for the help with that. I was able to clear up the space I needed.

    Now, not to be greedy, but any chance you can help me on the second part of my problems??

     
  10. boxwrench

    boxwrench Guest

    Hey again Jamaal,I just got in from work,glad to see everything worked out.I'll have to have to think about this other problem.Maybe some kind soul with a fresh frame of mind will figure it out first.lol!
     
  11. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    Anybody up for the challenge???

    Just to catch you up, here is the issue. I can't copy and paste anything...in any program. Also, I cannot move any of my desktop icons. I can auto-arrange them, but not physically move. The OS is Windows 2000 SP4, and it is on a network.
     
    Last edited: Mar 24, 2006
  12. boxwrench

    boxwrench Guest

  13. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    Thanks for the link! I will go through it tomorrow morning and see if it works.
     
  14. boxwrench

    boxwrench Guest

    Thank me if it works! Good luck.
     
  15. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    I'm still reading/trying all of the other options from that link, but it seems like the general consensus is th uninstall and re-install IE. My question is, how would I go about doing that since I can't view anything in the 'Add/Remove Programs' folder?

    -There is a pic of what I see in the first post.

    [bold]**Don't know if this will help, but here is a HJT log**[/bold]

    Logfile of HijackThis v1.99.1
    Scan saved at 9:59:23 AM, on 3/27/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Unable to get Internet Explorer version!

    Running processes:
    C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\HiJack This\HijackThis.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Windows\Deskmenu.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - Global Startup: Deskmenu.lnk = C:\WINDOWS\DESKMENU.EXE
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O13 - WWW. Prefix: http://
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = FAMILYHEALTH.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = FAMILYHEALTH.local
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = FAMILYHEALTH.local
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common

    Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network
    Associates\VirusScan\VsTskMgr.exe
     
    Last edited: Mar 27, 2006
  16. boxwrench

    boxwrench Guest

    Jamaal10, Me thinks you need a software guy! Maybe someone else could chime in on this one.Please see your system administrator.lol!
     
  17. Jamaal10

    Jamaal10 Regular member

    Joined:
    Oct 17, 2005
    Messages:
    974
    Likes Received:
    0
    Trophy Points:
    26
    That's what I was afraid of! Guess I might just have to wait for Net Admin, who has been awol for about 3 weeks now.

    If there's anybody else that would like to take a shot at this, please be my guest!

    @boxwrench: Thanks for all of your help! It is greatly appreciated.
     
  18. boxwrench

    boxwrench Guest

    No problem,though I did'nt give up yet!
     

Share This Page