digivox codes northwest uk

Any help on fixing my digivox reciever thru the remote control ive tried loads of new codes differant providers rescanned and still nothing can it be fixed or is it all over as i read on some threats,
surely some one has the info to fix this or proper numbers am i putting wrong numbers in ? and maybe doing somthin wrong like missing out a number ? help im from north west uk on v***** and pretty new to this and why are 2 sets of numbers given out starting 00 or 01 which ones do i use ?