digivox-=

i have posted this message before and i did not receieve a satisfactory reply,so here goes again.i got a digivox-t last week and i installed all channels but like an idiot i could not get any scramblede channels to open so i did a factory reinstall and i lost all channels,not only that but i have no signal quality or strength,when i put the official box on i get everything i paid for but nothing on digivox,i live in arklow,co.wicklow and i am using chorus mmds,does anyone know what i should do,thanks in advance.