Thats a bit of a cryptic question.... What you mean gone? Pic not sound? Where u based? a bit more info is need
ok dave cant have the kiddies disapointed on christmas eve,but you'll have to be more specific as in what box you have and are you with n,l or c..rus?
Ok go to menu installation user installation go to frequency 291 press ok on the remote and then press manual scan this should get your channels back if not its probably a fault in your area and the channels will come back eventually
Im in dublin meself and its grand id still say its just a problem in your area hope it gets sorted for you and happy christmas