DL Problem with Denon DVD 1600 player

Discussion in 'Nero discussion' started by jaypugh, Mar 29, 2006.

  1. jaypugh

    jaypugh Member

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    I have purchased Verbatim dual layer DVDs. I back them up with shrink and then simply burn them with Nero (6.3.2.1). The movies work fine on my Xbox 360 and on my friend's newer DVD player but my Denon DVD 1600 will not play them (or my older Panasonic.. basically same chipset). It will begin to read and appear that it has just about loaded the disk (has 3 or 4 little bars that show it loading and gets to the last one) but then it hangs. I've tried 2 different movies. I am going to download the latest update for Nero. Do you guys think that will fix the problem or is there a known issue with players a couple years old and dual layer DVDs?

    Thanks in advance for any input.
     
  2. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh. Your version of Nero is old. You may want to update to the non buggy version 6.6.0.18. Check out the links below. Just make sure you have your Nero serial handy.

    Nero Clean Tool
    http://ww2.nero.com/nero6/enu/Nero_6_CleanTool.html

    Package 1
    http://httpdl1.usw.nero.com/Nero-6.6.0.18_no_yt.exe

    Package 2
    http://httpdl1.usw.nero.com/NVE-3.1.0.21_no_yt.exe

    OK, a few questions for you...

    1. What burner are you using?
    2. Is the burners firmware updated?
    3. What format are the Verb DL's (+ or -)?
    4. Does your burner support booktyping?

    Booktyping DVD+ media helps with compatibility on older DVD players. But the catch is you can only booktype DVD+ or DVD+ DL media, if your burner supports it. I would start there.

    Generally speaking if you can't booktype, you are safer using DVD- media (DL or SL). DVD- has been around longer then +.

    If I'm not mistaken, older Panasonic models have some issues reading DVD+ media unless it is booktyped.

    Get back to us and let us know the answer to the questions above.
     
    Last edited: Mar 29, 2006
  3. jaypugh

    jaypugh Member

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    Let's see.
    1. I have the Samsung Writemaster TS-H552U burner. I will check for updates on it when I get home. I also have a HP Burner (older 8x max burner) and a Lightscribe (in the HP laptop I just bought) if one is better than the other. Anyway, just putting that out there in case one is better than the other.
    2. The Verbatim DVDs are +
    3. I have no idea if any of my burners support booktyping as I don't even know what that is (sorry!).

    I've been using nothing but DVD +R Media with all of my DVD players from the beginning. This would include the Panasonic, Denon and my sister's Samsung. Hope this info helps. I'll make sure and update all drivers. If you wouldn't mind explaining the book typing I would appreciate it. Any other info would also be appreciated. THANKS!

     
  4. dvdnoobie

    dvdnoobie Regular member

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    jaypugh, from what I can tell your TS-H552U supports booktyping (aka bitsetting) after you upgrade your firmware to US06 or above. Make sure you understand how to upgrade your firmware. Interupting and/or errors in the process could result in damage to your burner which would render it useless. You can find your firmware at the link below.

    http://forum.rpc1.org/dl_firmware.php?download_id=2011

    Firmware basically contains writing methods for the various media types on the market. The firmware file is actually stored inside the burner, so reformatting your hard drive would not remove it. Upgrading your firmware is important so that your burner does not use a generic write strategy to an "unknown" disc. Upraded firmware also provides improvements in speed, error handling, and more.

    If your HP laptop has a DL burner, that may help you too. Being newer, it likely supports Verbatim DL media from the factory. I would also check for firmware upgrades on this burner too. If you want to post the model, I can check for you.

    You can use Nero's Info Tool or Nero's CD/DVD Speed to check which firmware version you are currently running.

    Make sure you upgrade Nero as noted in the previous post. Nero should have a "set booktype" option that you want to enable.

    Your DVD+ DL media choice is excellent. You can't get better media then Verbatim. I think booktyping your media will allow you to play your backups on your standalone DVD players. Check out the links below for more information.

    http://www.booktypefaq.com
    http://www.cdfreaks.com/article/150

    Are you running an additional decrypter to work along side of DVD Shrink? DVD Shrink is old and can not handle newer encryptions. Many use AnyDVD by slysoft.com, as do I. It's well worth the money.

    I hope the above information helps. Please post back with your results.
     
  5. jaypugh

    jaypugh Member

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    Ok, I actually have the TS-H552B burner. I found the latest firmware (11) and upgraded. I then used the remove tool and updated Nero completely. Everything is now updated. One odd thing is in the System Info page given when you check it on Nero it shows that I can't burn DVD +R (it isn't checked) but I can burn DVD DL +R and the other formats as well. I already burned a +R just to check and it seems ok but I thought it was odd. Anyway, I've looked at the article about booktyping and I can't seem to find the place to set it.
    As far as me just using Shrink, I typically try shrink first. If I have any problems then I use the latest version of DVDFab and then use shrink after that. I have tried AnyDVD and I like it but haven't really found a reason to own it since DVDFab has been pretty good about being up to date. If I need to get AnyDVD in the future then no biggie.
    Well, I thought about just burning another DVD but figured I would wait to hear your comments on the booktyping. It isn't that the burns I was doing before wouldn't work on any stand alone players but just on some. Well, thanks for your help. I'll check back. :)
     
  6. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh. Instead of changing the booktype in Nero, you can do it in Shrink. Shrink will send the setting to Nero for you. Simply check "Book Type DVD-Rom" in Dvd Shrink. Unfortunately you can't change this setting until you burn another DVD+ disc, but Shrink should remember your settings for future use. See the image below.

    [​IMG]

    You can do the same in Nero. Launch Nero Burning Rom. Close the "New Complilation Window" and then select "Choose Recorder" at the upper right of the screen. Select your burner and then select options to get to the booktype choices.

    That's why I believe booktyping your DVD+ media will solve your problem. Some standalones are picky while others are not. Changing that booktype setting to DVD-ROM will trick those picky standalones into thinking you have an original factory pressed disc.

    I hope this helps. Please let me know how it works out!

     
  7. jaypugh

    jaypugh Member

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    I can't find this setting in Nero Express. Maybe I'm looking in the wrong place. I open it, load DVD, hit copy DVD and go to options but I don't see the booktyping option. Grrr..
     
  8. dvdnoobie

    dvdnoobie Regular member

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    Did you try chaning the booktype setting in DVD Shrink?

    Change Your DVD+R/DVD+RW/DVD+R DL Media to DVD-ROM using Nero Express
    This tutorial assumes that you have a working ISO to burn
    Put in a Blank DVD+R or DVD+RW Disk into your DVD Burner
    Open up the Nero SmartStart, then Nero Express
    Click on "Copy Entire Disc"
    Then click on "Options", then on "Book Type Settings", set to "Automatic" and click "OK"
    Now whenever you use Nero to burn DVD+R Media, it will automatically change the BookType or BitSet it to DVD-ROM
     
  9. jaypugh

    jaypugh Member

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    I haven't tried it yet because I didn't have another DVD I wanted to back up. I will try it tomorrow and get back to you with my results. Oh, one reason I focused on changing it in Nero is because I bought AnyDVD and thought of uusing Nero Recode instead of shrink. (if I'm correct in that it does the same thing).
    Thanks a ton!
     
    Last edited: Apr 3, 2006
  10. dvdnoobie

    dvdnoobie Regular member

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    AnyDVD and Recode is a great no hassle setup to backup your movies.

    If you burn directly from Recode, you will need to change the booktype settings in Recode. Once again, you need to be in the screen just before burning. Simply click "More" at the bottom left of Recode and a new Window will appear with booktype options. See pic below.

    Let me know how it works out!

    [​IMG]
     
  11. jaypugh

    jaypugh Member

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    Ok, I couldn't seem to get Recode to come up and didn't feel like hunting for it so I used Shrink with AnyDVD and changed the booktyping to DVD-ROM as instructed here and let Shrink back up and automatically use Nero to burn. The DVD won't work on a single player. When I put it in my PC I get this long error.

    ERROR:\nCannot connect TRF.
    1A20-020N-0000-1349-1214-###*

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

    NT-SPTI used
    Nero API version: 6.6.1.4
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Internal Version: 6, 6, 1, 4d

    Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: TS11 - HA 1 TA 1 - 6.6.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp DVD-ROM TS-H352A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 0 ID 1 DMA: On
    DiskPeripheral : WDC WD2500JD-00HBB0 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    TSSTcorp DVD-ROM TS-H352A D: CDRom0
    TSSTcorp CD/DVDW TS-H552B E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 2045MB (2094824kB)
    Free physical memory: 1587MB (1626056kB)
    Memory in use : 22 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.4.2006
    NeroAPI
    7:40:25 PM #1 Phase 112 File APIProgress.cpp, Line 275
    DVD-Video files reallocation started

    7:40:25 PM #2 Phase 114 File APIProgress.cpp, Line 275
    DVD-Video files reallocation completed (no file modified)

    7:40:25 PM #3 Phase 111 File APIProgress.cpp, Line 275
    DVD-Video files sorted

    7:40:26 PM #4 NEROAPI 7 File Burncd.cpp, Line 3095
    Error:\nCannot connect TRF.

    7:40:26 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    7:40:26 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.

    Existing drivers:
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 23, 2, size=102016 bytes, created 3/23/2006 6:15:58 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 23, 2, size=29440 bytes, created 3/23/2006 6:15:56 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 23, 2, size=8704 bytes, created 3/23/2006 6:00:28 PM (InCD4 driver for win NT/2K/XP)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    I seem to be going backwards.
     
  12. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh. In a previous post I noted you should upgrade Nero to 6.6.0.18. The version you are running (6.6.1.4) has plenty of bugs, including the exact error found in your Nero log. Please review the thread below for more information.

    http://forums.afterdawn.com/thread_view.cfm/317495

    After looking at your log it appears you have Nero InCD installed. There are people that have encountered problems with InCD, so you may want to consider uninstalling it if you are not using it.

    Keep us posted as to how everything works out!
     
  13. jaypugh

    jaypugh Member

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    DOH!!! Are you kidding me? I wish they wouldn't release updates that are buggy unless it is Beta, which I don't think it was marked as. I'll look for the slightly older version you are talking about. I thought that was the one the link you had sent me to. Was it not? I don't need InCD so I will uninstall it. I just thought I would install everything. Used to I thought Nero was the bomb when it came to burning software. Is there something better to use? As usual, thanks for your input.

    *Update* I found the link to the version you are talking about and will install it this evening.

     
    Last edited: Apr 6, 2006
  14. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh. Unfortunately the Nero link to Shrink was broken after version 6.6.0.18. Nero 7 is fine, but the previous two versions would not allow me to use Recode for a DVD. I could only use it to make Nero Digital files. I believe Nero is the best all around burning software available and would not recommend anything else. The only catch is to use a Nero version with minimal bugs. :)

    Let me know how your next burn goes!
     
  15. jaypugh

    jaypugh Member

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    Well, I completely uninstalled all of Nero and installed the 6.6.0.18 version and I'm back to how I originally was. I can back up the DVD on Verbatim DVD+R DL and it will play on my roommate's new DVD player and on my 360 but it will not play on my Denon 1600 or my Panasonic DVD-RV65. It gets to where you think it is just about to load successfully and it quits. I've chunked 3 dual layers now. Well, not chunk them but I have to wonder if I'll be able to watch them at my sister's house on her Samsung DVD player. I'll try it this coming weekend. If it does then I won't worry about it. I can just watch my DLs on my 360 but if it doesn't work then I'll be looking for a fix still. It wouldn't be so frustrating if the DLs didn't cost about $3 a pop to try. Thanks a ton for all of the help so far.

     
  16. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh. I'm almost out of options that will help you resolve your problem. Let's go back to when we thought your drive was a TS-H552U, which we know supports booktyping/bitsetting.

    You can cross-flash your TS-H552B to a TS-H552U. This is a risky endeavor as cross-flashing will void your warranty and could possibly make your drive inoperable should a power failure or error occur. I don't know what your threshold for risk is, but I just want to throw out this final option...

    First I looked for other users that had success cross-flashing these drives and found other happy users with this cross-flashed setup. There's one user at the link below.

    http://club.cdfreaks.com/showthread.php?t=138716

    Next, I looked to make sure the TS-H552U was capable of booktyping/bitsetting. I confirmed this on the following page. It states bitsetting is supported in Nero and Pinnacle with US06 firmware.

    http://www.cdfreaks.com/article/203/7

    Next I looked for the "how to" information. I located Mtkflash, which works with Mediatek based drives which yours is. Here is a link to that info. Please note that DVD Burners are NOT supported in WinMtkflash. Mtkflash v. 1.83c for DOS must be used. It can be downloaded from the link below.

    http://digi.rpc1.org/mtkflash.htm

    Finally I located the most recent firmware for the TS-H552U, which is US07. Note that booktyping/bitsetting was originally supported in firmware v. US06.

    http://www.samsungodd.com/Lib/popup...ad&fname=200511300832405631_TS-H552U_US07.BIN

    There may be other benefits to cross-flashing your drive. One of which may be increased write speeds etc. I did not see any negative information posted from users that have cross-flashed these drives.

    I still feel confident that booktyping your DVD+ DL media will resolve your playback problems. If you don't want to hassle with cross-flashing, you may want to consider upgrading your burner. I'm very happy with my BenQ 1640, and the newer BenQ models also support booktyping. The BenQ 1650 can be had for as little as $25-$30, plus shipping. The BenQ 1655 includes lightscribe and runs $45-$50, plus shipping.

    http://froogle.google.com/froogle?hl=en&q=benq 1650&sa=N&tab=wf

    Keep me posted jaypugh.
     
  17. jaypugh

    jaypugh Member

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    Thanks for the continued help. The problem I have with this theory is that the current firmware on the TS-H552B does let me enable DVD-ROM (this is the bit setting option right?) when I burn a my DVD+R DL burns. I didn't set it in Shrink but instead started with the files that shrink had already created and started with Nero. In nero I set the DVD-ROM (most compatible as it says) option for the drive and went from there. Would it allow me to set this option if the drive didn't support it?
     
  18. dvdnoobie

    dvdnoobie Regular member

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    Hi jaypugh.

    I am unable to locate the release notes for the latest TS-H552B firmware, so I can't confirm that it does support booktyping. I even downloaded six previous firmware releases for your burner, and no release notes make mention of booktyping.

    You are correct. Booktyping is also referred to as bitsetting. Some burners will do this automatically without checking anything in Nero or Shrink.

    I can't answer this question from my experience. Even my older Sony drive is capable of booktyping and the options are available. However, you can reference the threads below which cover some of this information. In these threads they note if your drive does not support booktyping, then the options will be grayed out. But if that were the case, why does Nero still allow the option to booktype a DVD-R? The only proof, in my opinion, would be a successful burn.

    http://forums.afterdawn.com/thread_view.cfm/321516
    http://my.afterdawn.com/locoeng/blog_entry.cfm/217

    If your drive does not support booktyping, then Nero should generate an error at the beginning of the burn when it attempts to change the booktype of the disc. That much I do know since I mistakenly tried to booktype a DVD-R disc.

    Since DVD- media can't be booktyped, you can test this on a relatively inexpensive DVD+ disc. If that is successful then try it on a DVD+ DL.

    After you burn the "test" disc, make sure to check it out with Nero CD/DVD Speed, Nero Info Tool, or DVDInfo. You want to make sure your booktype setting actually took place. Below is the last DL backup I made...

    [​IMG]

    Note the difference between the Booktype and Media type.

    I know this post does not answer many questions, but I do know some TS-H552B users were drawn to cross-flash to TS-H552U. Was it for an increase in speed or booktyping capability? That question remains to be answered in any of my research.

    Good luck, and keep me posted!
     

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