Hello, I am trying to use Nero to burn a backup DVD of some of my work and I keep on getting the same error. Message in the dialog box: Burn process failed at 8x (same happens with all speeds though) The Event lister says: Invalid field in command Could not perform start of Disc-at-once Burn process failed Here's a copy of my log: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 18:33:44 Nero version: 6.3.1.25 Recorder: <SONY DVD+-RW DW-Q58A> Version: UDS1 - HA 1 TA 0 - 6.3.1.25 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <NERO IMAGEDRIVE2 >Version: 2.26 - HA 2 TA 0 - 6.3.1.25 Adapter driver: <imagedrv> HA 2 === Scsi-Device-Map === DiskPeripheral : SAMSUNG MP0804H atapi Port 0 ID 0 DMA: On CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 1 ID 0 DMA: On CdRomPeripheral : NERO IMAGEDRIVE2 2.26 imagedrv Port 2 ID 0 DMA: Off === CDRom-Device-Map === SONY DVD+-RW DW-Q58A D: CDRom0 NERO IMAGEDRIVE2 G: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1047960kB) Free physical memory: 451MB (462252kB) Memory in use : 55 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 29.6.2006 ISO compilation 18:45:53 #1 Text 0 File Isodoc.cpp, Line 6083 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 18:45:54 #2 Text 0 File Reader.cpp, Line 126 Reader running 18:45:54 #3 ISO9660GEN -11 File geniso.cpp, Line 3899 First writeable address = 0 (0x00000000) 18:45:55 #4 Text 0 File Burncd.cpp, Line 3152 Turn on Disc-at-once, using DVD media 18:45:55 #5 Text 0 File DlgWaitCD.cpp, Line 247 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2298127 (510:41.52, 4488MB) 18:45:55 #6 Text 0 File DlgWaitCD.cpp, Line 259 Write in overburning mode: NO (enabled: CD) 18:45:55 #7 Text 0 File DlgWaitCD.cpp, Line 2162 Recorder: SONY DVD+-RW DW-Q58A, Media type: DVD-R Disc Manufacturer: TTH02 - Disc Application Code: 64, Disc Physical Code: 193 18:45:55 #8 Text 0 File DlgWaitCD.cpp, Line 420 >>> Protocol of DlgWaitCD activities: <<< ========================================= 18:45:55 #9 Text 0 File ThreadedTransferInterface.cpp, Line 813 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 2298128 (2298128) = #2298128/510:41.53 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2298128 blocks [SONY DVD+-RW DW-Q58A ] -------------------------------------------------------------- 18:46:43 #10 Text 0 File ThreadedTransferInterface.cpp, Line 984 Prepare recorder [SONY DVD+-RW DW-Q58A ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4706566144, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2298128 | lead-out | 1 | 0x00 | 0x41 18:46:43 #11 Phase 24 File dlgbrnst.cpp, Line 1855 Caching of files started 18:47:28 #12 Text 0 File Burncd.cpp, Line 4163 Cache writing successful. 18:47:28 #13 Phase 25 File dlgbrnst.cpp, Line 1855 Caching of files completed 18:47:28 #14 Phase 36 File dlgbrnst.cpp, Line 1855 Burn process started at 8x (11,080 KB/s) 18:47:29 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 18:47:29 #16 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 7:09,805 (429805ms) -> OK 18:47:29 #17 Text 0 File DVDR.cpp, Line 2000 Recording mode: Sequential Recording Mode for Multisession 18:47:29 #18 Text 0 File Mmc.cpp, Line 20660 Set BUFE: Power-Burn -> ON 18:47:29 #19 Text 0 File DVDR.cpp, Line 2141 Start write address at LBA 0 DVD high compatibility mode: Yes 18:47:29 #20 Text 0 File Cdrdrv.cpp, Line 8230 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 18:47:29 #21 SCSI -1066 File Cdrdrv.cpp, Line 1191 SCSI Exec, HA 1, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x23 0x11 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x24 0x00 18:47:29 #22 CDR -1066 File ThreadedTransferInterface.cpp, Line 1614 Invalid field in command 18:47:29 #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614 Could not perform start of Disc-at-once 18:47:29 #24 Text 0 File dlgbrnst.cpp, Line 1713 Set remaining time: 0:00,000 (0ms) -> OK 18:47:29 #25 Phase 38 File dlgbrnst.cpp, Line 1855 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 15:07:32 File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 26/10/2005 21:12:48 (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 23:59:44 (Adapter driver for rec) File 'Drivers\imagedrv.sys': Ver=2.27.0.0 built by: WinDDK, size=5504 bytes, created 03/03/2004 22:30:54 (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Can anyone spot what's going on? If you need any more information, please give me a shout. Any help will be much appreciated!! Thanks All the best, ShePixel.
Hello. Your version of Nero is pretty old. The best version of Nero 6 isn't the latest crippled version but version 6.6.0.18 available here: Pack 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Pack 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe Run the Nero 6 Clean Tool first to uninstall the old version. Be sure to write down your program serial number first. http://ww2.nero.com/nero6/us/Nero_6_CleanTool.html There's a newer firmware UYS3 available for your laptop burner here: http://forum.rpc1.org/dl_firmware.php?download_id=2113 Click on the firmware version number to download it. It's probably an executable so double click it when downloaded to open it and begin the process. You're burning as a multisession disk. Is this what you want? It's not really a good idea to try to burn write-once media as multisession. Try using a RW disk instead. Or uncheck multisession and do Disk At Once instead. [bold]18:45:55 #5 Text 0 File DlgWaitCD.cpp, Line 247 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2298127 (510:41.52, 4488MB) [/bold] You're writing up to the outer edge of the disk which increases the chance of failure both at the time of burn ing and later when trying to read. It's best to limit the size of DVD5s to 4300 or 4350mb. Are you just burning data or video or backing up a DVD? What other programs are you using?
Hi, Thanks a lot for your prompt reply. Well I tried updating the firmware as you suggested but had an error from that site saying: No matched drive detected! This utility is only for SONY DVD RW DW-Q58A drive. Detected drives: 1-0-0-0 D:SONY DVD+-RW DW-Q58A UDS1 Which is interesting! Such a subtle variance in the naming but it seems to be making all the difference... About the size of data and edge of disk, good point, thanks I'll take some stuff off. I'm new to writing DVDs really so I shall keep that in mind. I'm just burning a data DVD with backup of my old work so I can free up some space. Nothing fancy. Didn't think the multisession would matter so much, so kept it. For what its worth though, I have tried to burn without it and the burning still failed.
You might try the Lite-On firmware here since the burner is likely a rebadged Lite-On: http://codeguys.rpc1.org/firmwares.html Scroll down to the DVD±RW Drives (Slimtype/Laptop) section and locate the Q58A firmware. The latest seems to be UYS3. I don't see anything at the Dell site. This is a Dell system, isn't it? I also found this link to firmware at a Dell forum; it's not an official Dell firmware release however: http://www.cdr.cz/dvd_rekordery/sony/firmware/dw_q58a/DWQ58A_UYS3WIN.zip There aren't any guarantees with firmwares unfortunately so it's your choice whether to try them or not. Laptop burners are finicky unfortunately. I assume you've had success in the past with this same blank media.
Hey, Funnily enough before updating anything (not software nor firmware), I just thought I'd try the other stuff you mentioned all in one go and it worked! so I reduced the amount of data being burned to 4.3GB in total and unticked the multisession option, making it No Multisession (although the write method area was still greyed out with disc-at-once as the default and I couldn't access that drop down menu so unaware what I could have possibly changed there). But these two changes did the job in this case. I just double-checked the burned DVD and it seems fine so far so obviously Nero didn't like my previous combo of settings.. However, surely if one wanted multisession it would be doable on a normal DVD-R?! For the record I'm using Datawrite Classic 16x 4.7GB General Purpose DVD-Rs. They have worked fine on other PCs and laptops. My laptop is a new Dell one yes (good guess - how did you know?) In any case, I thought I'd let you know. I'm gonna probably update to a more recent version of Nero soon though, as it would make sense (and hopefully yield more options). Thanks a lot for the insight and help! Have a great day/evening/night wherever you are ShePixel.
I'm happy you fixed your problem, ShePixel. My advice on multisession is to use RW media. Once you have everything you need on the RW, you can copy and burn that to a write once -R or +R. Write once (+R-R) and rewriteables (-RW+RW) have different methods of keeping track of what's on the disk. I have better luck with rewriteables in this case and they seem to be more compatible with Nero multisessions. Also if you have a burn failure you don't make a useless coaster. I would suggest however that if the info you're offloading is really important, you make more than one copy, or better yet, keep another copy on a backup hard drive. Hard drives and external enclosures are fairly cheap these days, it pays to have a backup. I imagine your lappy has either or both a Firewire and/or USB2 port which is all you need. Your media has the code TTH02 which means it was actually made by TDK. Many media brands use media made by others. The only way to know for sure who made the media in most cases is to use a program that extracts that information. Most of us here recommend Taiyo Yuden (available online), Sony and Fuji media labeled as made in Japan (since it's likely made by Taiyo Yuden), and Verbatim (media code MCC for Mitsubishi Chemical Corp of which Verbatim's a subsidiary). There's a database of media and their codes over at videohelp.com.
