Hi there, First of all , sorry for being the long post , i just wanted to clarify the issue I have Benq 1620 pro DVD (+,-) R , am every time i try to burn something to a DVD-R , the drive ejects it and i have an error message that differs with the software am using for burning, here are the erros i got 1- With Nero 7 : It says ( disk empty , and asks me to insert one ) though the disk is there. 2- With WinXP pro , sometimes it even fails to create an image of the copied files giving an error , or if it copies them , it still asks me to insert a disk. 3- With CopytoDvD , it says ( Incompatible format ) , and advice me to try another brand. So , apparently its a media compatibllity !! Here is the wierd thing , nero burns iso files perfectly on the same DVD-Rs !! I just bought this burner , and want your advice , coz if its something in the burner itself i shall deliver it back. Am trying to access benq's website to search for a firmware upgrade , but it isnt opening with me at all. www.benq.us So any other alternatives for trusted firmwares ? Any help is appreciated Thanks for your time and effort regards
I used a program called ( Discinfo ) and it shows at " region protection ----> Lock detected " , does region protection has anything to do with my problem ? Could anyone give me a glimpse of the region protection plz ? thanks
I ran disk DVD identifier and here what i got : ---------------------------------------------------------------------------- Unique Disc Identifier : [DVD-RrodiscF01] ---------------------------------------------------------------------------- Disc & Book Type : [DVD-R] - [DVD-R] Manufacturer Name : [Prodisc Technology Inc.] Manufacturer ID : [ProdiscF01] Blank Disc Capacity : [2,298,496 Sectors = 4.71 GB (4.38 GiB)] ---------------------------------------------------------------------------- [ DVD Identifier V4.2.0 - http://DVD.Identifier.CDfreaks.com ] ---------------------------------------------------------------------------- ** INFO : Drive = BENQ DVD DD DW1620 [FW B7W9] ** INFO : Write Capabilities = DVD+R DVD+R-DL DVD+RW ** INFO : Write Capabilities = DVD-R DVD-RW ** INFO : Disc = [DVD-RrodiscF01] ** INFO : Reference Speed : 1x DVD = 1385 kBps ** INFO : An Writeable Disc Is Recommended For Accurate Results ** INFO : Write Speeds (Supported By This Drive On This Disc) Listed Below ** INFO : GET PERFORMANCE Write Speed Descriptor(s) Descriptor #1 = 16620 kBps (12.00x) - [CLV/Non-Pure CAV] Descriptor #2 = 11080 kBps ( 8.00x) - [CLV/Non-Pure CAV] Descriptor #3 = 5540 kBps ( 4.00x) - [CLV/Non-Pure CAV] Descriptor #4 = 3324 kBps ( 2.40x) - [CLV/Non-Pure CAV] ** INFO : MODE SENSE Write Speed Descriptor(s) [Legacy Command] ** WARNING : MODE SENSE Is Obsolete And Not Always Properly Supported Descriptor #1 = 16620 kBps (12.00x) - [CLV/Non-Pure CAV] Descriptor #2 = 11080 kBps ( 8.00x) - [CLV/Non-Pure CAV] Descriptor #3 = 5540 kBps ( 4.00x) - [CLV/Non-Pure CAV] Descriptor #4 = 3324 kBps ( 2.40x) - [CLV/Non-Pure CAV] ** INFO : Hex Dump Of 'Media Code'-Block Listed Below ** INFO : 4-Byte Header Preceding 'Media Code'-Block Discarded ** INFO : Format 0Eh - Pre-Recorded Information In Lead-In 0000 : 01 40 c1 fd 9e d8 52 00 02 88 0d 0c 88 88 90 00 .@....R......... 0010 : 03 50 72 6f 64 69 73 00 04 63 46 30 31 00 00 00 .Prodis..cF01... 0020 : 05 b8 83 00 30 00 01 00 06 09 0f 10 88 78 90 00 ....0........x.. 0030 : 07 29 82 10 21 00 00 00 08 05 17 0d 0f 07 07 00 .)..!........... 0040 : 09 96 06 0d 0b 78 88 00 0a 80 00 00 00 00 10 00 .....x.......... 0050 : 0b 05 1a 17 96 77 75 00 0c 7c df b9 93 11 11 00 .....wu..|...... 0060 : 0d 1a aa d0 00 00 00 00 00 00 .......... ** INFO : Hex Dump Of 'Control Data Zone'-Block Listed Below ** INFO : 4-Byte Header Preceding 'CDZ'-Block Discarded ** INFO : Format 10h - Physical Format Information Of Control Data Zone 0000 : 25 0f 02 00 00 03 00 00 00 26 12 7f 00 00 00 00 %........&...... And here is the log file of nero showing another error with Sony DVD-RW ***************** Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 ã NT-SPTI used Nero Version: 7.0.1.2 Internal Version: 7, 0, 1, 2 (Nero Express) Recorder: <BENQ DVD DD DW1620> Version: B7W9 - HA 1 TA 0 - 7.0.1.2 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <ASUS CD-S520/A >Version: 1.8K - HA 1 TA 1 - 7.0.1.2 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD1200BB-00GUA0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 1 ID 0 DMA: On CdRomPeripheral : ASUS CD-S520/A atapi Port 1 ID 1 DMA: Off CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 0 DMA: Off === CDRom-Device-Map === BENQ DVD DD DW1620 G: CDRom0 ASUS CD-S520/A H: CDRom1 Generic DVD-ROM I: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 245MB (251596kB) Memory in use : 51 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 6.11.2005 ISO compilation 01:33:33 ã #1 Text 0 File Isodoc.cpp, Line 6411 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 01:33:33 ã #2 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 72704KB of Memory 01:33:33 ã #3 Text 0 File Reader.cpp, Line 124 Reader running 01:33:33 ã #4 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 01:33:34 ã #5 Text 0 File Burncd.cpp, Line 3302 Turn on Disc-At-Once, using DVD media 01:33:34 ã #6 Text 0 File DlgWaitCD.cpp, Line 279 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 10895 ( 2:25.20, 21MB) 01:33:34 ã #7 Text 0 File DlgWaitCD.cpp, Line 291 Write in overburning mode: NO (enabled: CD) 01:33:34 ã #8 Text 0 File DlgWaitCD.cpp, Line 2578 Recorder: BENQ DVD DD DW1620, Media type: DVD-RW Disc Manufacturer: - Disc Application Code: 0, Disc Physical Code: 0 01:33:34 ã #9 Text 0 File DlgWaitCD.cpp, Line 458 >>> Protocol of DlgWaitCD activities: <<< ========================================= 01:33:34 ã #10 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 10896 (10896) = #10896/2:25.21 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 10896 blocks [G: BENQ DVD DD DW1620] -------------------------------------------------------------- 01:33:34 ã #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [G: BENQ DVD DD DW1620] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 22315008, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 10896 | lead-out | 1 | 0x41 | 0x00 01:33:34 ã #12 Text 0 File SCSIPassThrough.cpp, Line 36 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 01:33:34 ã #13 Phase 24 File dlgbrnst.cpp, Line 1725 Caching of files started 01:33:34 ã #14 Text 0 File Burncd.cpp, Line 4132 Cache writing successful. 01:33:34 ã #15 Phase 25 File dlgbrnst.cpp, Line 1725 Caching of files completed 01:33:34 ã #16 Phase 36 File dlgbrnst.cpp, Line 1725 Burn process started at 2.4x (3,324 KB/s) 01:33:34 ã #17 Text 0 File ThreadedTransferInterface.cpp, Line 2685 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 01:33:34 ã #18 Text 0 File DVDMinusRW.cpp, Line 315 Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode'. 01:33:34 ã #19 Phase 136 File dlgbrnst.cpp, Line 1725 Quick Format DVD-RW 01:33:34 ã #20 SPTI -1046 File SCSIPassThrough.cpp, Line 323 G: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x00 CDB Data: 0x04 11 00 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 30 Buffer x050e5000: Len xc 0x00 82 00 08 00 00 00 00 54 00 00 10 01:33:34 ã #21 CDR -1046 File ThreadedTransferInterface.cpp, Line 1799 Illegal disc G: BENQ DVD DD DW1620 01:33:34 ã #22 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1799 Could not perform start of Disc-at-once 01:33:34 ã #23 Phase 38 File dlgbrnst.cpp, Line 1725 Burn process failed at 2.4x (3,324 KB/s) Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
1)prodisc are rubbish 2)it doesnt recognise your sony disk's (benq) use dvd decrypter to see if your firmware is up to date have you got INCD (nero) installed? by any chance
thanks hursty for ur response , I have nero 7 installed , but i've choosen not to install InCD. Sony's DVD-Rs are announced at benq's website as compatible media ! thats the wierd thing. My firmware are up to date . I think am getting closer to a solution , the issue now , the drive SOMETIMES detect the blank DVD-R and sometimes doenst , i need to keep ejecting and re-entering it many times untill it catch it. Thats not normal huh ?
@weswes - hopefully you'll be sorted soon, and here too - http://forums.afterdawn.com/thread_view.cfm/1/253574#1423601
@ Creaky , Am aware not to duplicate posts , i first posted here in the DVD burning forum describing the whole issue , mentioning all the results i had from different tests , but when i had the nero log i thought i might be more specific and post it in the nero's forum. Am just clarifing. Cheers
LMAO - you thought i was gonna do my trademark comment (go on, you can say it, my trademark moan!) about multiposting. sorry, i do grouch a lot, i just do it to do my bit to keep the forums tidy. but i don't see yours as duplicate anyway.. i was just adding that link as it helps me crossreference stuff for othe posts/help track current posts. i spend so much time here i need the crossreferencing
