My computer is not recognizing any blank DVD Media. I don't know when or why this started happening, but I can no longer burn DVDs. I've tried four different types of DVD media, and none work. It can burn CDs, and recognizes DVD movies or previously burned DVDs, but it won't recognize any form of a blank DVD, and will not burn to it. I've gone through everything HP support has told me to do. Any ideas? My Nero log: Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM Nero Version: 6.6.0.14 Internal Version: 6, 6, 0, 14d Recorder: <HL-DT-ST DVDRRW GWA-4166B>Version: 1823 - HA 4 TA 0 - 6.6.0.14 Adapter driver: <atapi> HA 4 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <ASUS DVD-E616P3H >Version: 1.04 - HA 4 TA 1 - 6.6.0.14 Adapter driver: <atapi> HA 4 === Scsi-Device-Map === CdRomPeripheral : HL-DT-ST DVDRRW GWA-4166B atapi Port 4 ID 0 DMA: On CdRomPeripheral : ASUS DVD-E616P3H atapi Port 4 ID 1 DMA: On DiskPeripheral : ST3160021A atapi Port 5 ID 0 DMA: On DiskPeripheral : Maxtor 6Y120P0 atapi Port 5 ID 1 DMA: On CdRomPeripheral : BC3597K PCP721J 1.0 dtscsi Port 6 ID 0 DMA: Off === CDRom-Device-Map === HL-DT-ST DVDRRW GWA-4166B K: CDRom0 ASUS DVD-E616P3H L: CDRom1 BC3597K PCP721J P: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1022MB (1047024kB) Free physical memory: 575MB (589432kB) Memory in use : 43 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 5.12.2006 UDF/ISO compilation 1:16:46 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 1:16:46 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 1:16:46 PM #3 Text 0 File Isodoc.cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 1:16:46 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 1:16:46 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 1:16:46 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 1:16:46 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 1:16:46 PM #8 Text 0 File Burncd.cpp, Line 3230 Turn on Disc-At-Once, using DVD media 1:33:50 PM #9 Phase 40 File dlgbrnst.cpp, Line 1832 Aborted by user 1:33:50 PM #10 Text 0 File DlgWaitCD.cpp, Line 279 Write in overburning mode: NO (enabled: CD) 1:33:50 PM #11 Text 0 File DlgWaitCD.cpp, Line 2433 Recorder: HL-DT-ST DVDRRW GWA-4166B Medium not present 1:33:50 PM #12 Text 0 File DlgWaitCD.cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= Insert empty disc to write to. (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R DL.) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM File 'Drivers\atapi.sys': Ver=5.1.2600.2505 (xpsp.040806-1825), size=95616 bytes, created 12/31/2002 7:00:00 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
I would update your Nero to a more stable version of Nero 6..... version 6.6.0.18....... follow these directions: Before udating to 6.6.0.18 I would save the serial #, uninstall Nero, then use the cleaning tools : http://ww2.nero.com/nero6/eng/Clean_Tools.html then do a registry clean up(free registry cleaner, CClean: http://www.ccleaner.com/download/downloadpage.aspx?1) and defrag...... then reboot! install package one: Nero 6.6.0.18 then install package two: http://www.nero.com/nero6/eng/Patch_for_NVE3.html reboot and you're good to go! also I would use better media. Stick with the MIJ rule (Made In Japan). Look for the MIJ on the label of the box of spindle (Taiyo Yuden, Sony, Maxell, and some Fuji)... the only exception to this rule is Verbatim, which is top notch media but made in Taiwan/Singapore and the only non MIJs I will use. you neglected to tell us what media you are using? and your firmware ..... when was it updated? all I can find for your drive is this: http://tdb.rpc1.org/#GSA4166B
I'll try those in the morning. Happy New Year! The media was Verbatim, Memorex, and Sony. I recall that the Sony discs worked more often. I updated the firmware within the last month, directly from the HP site. Thanks!
