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DVD plays on standalone player but computer says disc is empty

Discussion in 'DVD±R media' started by RioBORG, Jun 24, 2009.

  1. RioBORG

    RioBORG Newbie

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    Sorry is this has been discussed before, but I couldn't find this information.

    I have a few dvd-r and dvd+r medias that play fine on my standalone dvd player, but when I insert them on my computer it says the media is blank, or the computer doesn't recognize there's a disc in drive at all.

    All my DVD burners are updated with the latest firmwares, one is a SONY the other a LG.

    What's the cause of this?

    Is this simply a case of bad quality media? or is it a problem during the burning process?

    If it's bad media, why the standalone player can play them?

    Thanks in advance
     
  2. JoeRyan

    JoeRyan Active member

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    There is no such word as "medias" in English although it could be the accusative feminine plural of the adjective in Latin. One disc is a medium. More than one are media. The same goes for the news carriers: the media are the press, radio, TV, Internet, et cetera (more Latin). Journalists and engineers almost always get the word wrong probably because they didn't have to take a language for their degrees. This is painfully obvious whenever anyone listens to TV or tries to read an Owner's Manual.

    If your standalone DVD player can read the medium/disc, then it is properly recorded and finalized. Your computer would have to have software on it that can read the information from the disc in order to play video data; but if it has a Microsoft OS, it should at least show you that there is a video and an audio folder on the disc when you check in Windows Explorer. What utility is reporting the disc as blank?
     
  3. RioBORG

    RioBORG Newbie

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    Thanks for the english lesson... I'll be glad to help someday if you need help with the Portuguese language.

    About my problem... NERO and ImgBurn are the utilities I have on my computer and both say the disc is empty. When I insert the disc in the cd/dvd drive nothing happens, and while using Windows Explorer if I click on the cd/dvd drive icon it says it's empty and tells me to insert a disc.

     
  4. JoeRyan

    JoeRyan Active member

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    Thank you for the offer. Since Portuguese is a Romance language, I'd be able to follow a bit but not all of it. English is my native language, and I try to be as precise as possible in its use.

    Nero Burning ROM has two ways to check your recorded disc: 1) looking in the Explorer-type window to identify the name given to the disc, if you gave it one; and 2) hitting the Disc Type button next to the Eject button to give you information about the disc.

    You can also look in Nero CD/DVD Speed on the Disc Info tab. That utility shought tell you the ID string of the drive that recorded the disc (if you recorded it in Nero) and raw data in both hexadecimal and ASCII files (all those weird characters at the bottom) that describe the lead-in information written to the disc. Since your disc plays on a DVD player, it must have some lead-in information that you can see on that tab.

    If you enable auto-start on your computer, it will attempt to play your disc as soon as you close the drawer on your DVD drive. That operation will give it some information about it that other utilities use to identify it. If auto-start is not engaged, the computer does not have enough information about the disc until you click the drive icon in My Computer or Windows Explorer. Nothing you have described would indicate any problem with the disc or the drives.
     
  5. MysticE

    MysticE Active member

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    Are these discs that have been burned a while ago?
     
  6. saugmon

    saugmon Senior member

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    [bold]I have a few dvd-r and dvd+r medias that play fine on my standalone dvd player, but when I insert them on my computer it says the media is blank, or the computer doesn't recognize there's a disc in drive at all.[/bold]

    1)1st thing to eliminate: Are you slapping sticker labels on your backups?

    Hopefully not.

    2)What burner and what particular burn engine was used to produce those backups with that issue?

    3)Your pc will play the majority of backups but a select few?



    4)Using both nero and ImgBurn? How?

    Tell us your process.What are you ripping, Using the sony to rip,using the LG to burn.Vice versa.Also the program/s doing the ripping/encoding/burning.We need to know if that issue occurs with backups from both the LG and Sony drives.Also list background ripper if you're using one.


    I have encountered compatability issues between backups and certain burn engines. Nero gives me the highest compatability rate. ImgBurn backups have a slightly harder time for a couple drives that I have encountered.

    Usually it's the stand alone player that shows that issue,but pc drives can be picky as well.

    5)How fast were they burned and when were they burned?

    When someone's using dual drives,gotta narrow it down to a particular drive,program,and even blank media.
     
  7. RioBORG

    RioBORG Newbie

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    Only a few days ago.
     
  8. RioBORG

    RioBORG Newbie

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    Sticker labels? Hell no!

    I can't really tell which burning engine and burner was used, as I received these dvds from a friend. Yeah, I could ask him this, but that's not the point, this is not the first time it happens, it has happened before with other media, other people.

    One important thing, I never had the problem of a DVD backup of any kind BURNT by myself, falling into this case and not working on my computers.

    I'm talking about discs given to me by other people.

    I didn't mean I was using ImgBurn and Nero at the same time, of course I use one at a time.

    As I told you all the backups I make with ImgBurn or Nero, all of them work for me. Be it a DVD show, data DVD, whatever.

    Here's my drive's details, the Sony drive run on Windows XP SP3 and the LG drive runs on Windows 7 7100.

    Drive Information
    ------------------
    Drive : SONY DVD RW AW-Q170A
    Type : Gravadora de DVD±R/RW DL
    Firmware Version : 1.74
    Buffer Size : 2 MB
    Date : ?
    Serial Number : 71U3138L112
    Vendor Specific : Jun21,2007
    Drive Letter : F:\
    Location : 0:1
    Mechanism : Tray
    Read Speed : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4 X
    Write Speed : 48 , 40 , 32 , 24 , 16 , 8 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD-R DL : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-RAM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD DVD-R DL : No
    Read HD DVD-RW DL : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD-R DL : Yes
    Write DVD+R : Yes
    Write DVD+RW : Yes
    Write DVD+R DL : Yes
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD DVD-R DL : No
    Write HD DVD-RW DL : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Labelflash : No
    LightScribe : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 96

    Region Protection Control : RPC II
    Region : 1
    Changes User : 4
    Changes Vendor : 4

    CSS : Yes
    CPRM : Yes
    AACS : No
    VCPS : No



    Drive Information
    ------------------
    Drive : HL-DT-ST DVD-RAM GSA-H20N
    Type : Gravadora de DVD±R/RW DL
    Firmware Version : 1.02
    Buffer Size : 2 MB
    Date : 07-01-31
    Serial Number : 42>7J;:M
    Vendor Specific : 07/01/31
    Drive Letter : D:\
    Location : 0:1
    Mechanism : Tray
    Read Speed : 48 X
    Write Speed : 48 X

    Read CD Text : Yes
    Return C2 Pointers : No
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : Yes
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD-R DL : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : Yes
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-RAM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD DVD-R DL : No
    Read HD DVD-RW DL : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : No
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD-R DL : Yes
    Write DVD+R : Yes
    Write DVD+RW : Yes
    Write DVD+R DL : Yes
    Write DVD-RAM : Yes
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD DVD-R DL : No
    Write HD DVD-RW DL : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Labelflash : No
    LightScribe : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

    Region Protection Control : RPC II
    Region : None
    Changes User : 5
    Changes Vendor : 4

    CSS : Yes
    CPRM : Yes
    AACS : No
    VCPS : No
     
  9. saugmon

    saugmon Senior member

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    Your PC drives doesn't like something about those backups that you are recieving.
    The problem is most likely on his/her end.Getting that source to change may be difficult.I'd bet they are using a low quality burner.


    OPB:

    Other people's backups. Again,variations between burners and the backups that they produce. Making backups ourselves,we can control the media quality,burn speed,and programs that suits all your drives needs.



    OPB:you can't control how they burned them,programs they used to, or the quality of burner that they used. Having used over 10 different pc dvd-rw drives,I know how each drive can vary.

    There are ways to help this compatability issue,but it's up to the source of those backups.

    1) Quality media.

    2) If a person has a booktype capable dvd-rw drive (Bitsetting),then set it up to booktype the plus format to dvd-rom and stick with the plus format. Most dvd-rw drives don't feature this bitsetting capability. Booktyped backups quality booktype capable drive will have a very high compatability rate.

    They may also want to update that dvd-rw drive with the latest firmware update.

    3) 4x-8x burn speed- depending on media quality and the quality of dvd-rw drive. Higher quality media/drive,then a faster burn speed may be obtained. Low quality media,low quality burner: Slow burn.Some low quality burners do put out very low compatable backups.HP is a fine example,LOL!

    4) Programs being used. Some picky drives can tell a difference between burn engines. Also can cause issues with certain programs if their transferring AVI or other files into a dvd compliant format.

    5) Keep harddrive/s defragged regularly.

    6) Keep pc free of malware/spyware

    7) Don't burn the the outer edge of blank disc

    8) No multitasking during the dvd backup process.-especially on older machines. Some dvd programs will max out your processor. Newer multi processor machines may be ok to multi-task. I just leave it alone and let her do its thing.

     
  10. MysticE

    MysticE Active member

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    That has no bearing on burner readability. Burners have no need to be 'tricked' into thinking the disc is a DVD-ROM. The OP said he has no problems with his standalone playing these discs.

    Nor will this make a difference in his burner being unable to read someone else's burn.
     
  11. saugmon

    saugmon Senior member

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    Sounds like OP does have readability issue with those backups on both his/her dvd-rw drives. It's called a No disc error,just like some stand alone players give. His dvd-rw drives doesn't recognize them! It's a compatability issue and a rare event when someone has 2 pc drives that won't recognize certain backups,but their stand alone player will play it perfectly.

    Yes,some dvd-rw drives are picky,even on their own backups.

    Another thing that can do that is a dvd-rw drive getting lost. Usually uninstalling the drivers to the dvd-rw drive/s and rebooting will fix that. But since his backups work ok,and not the backups that he got from someone else,the uninstalling of drivers probably wouldn't help.

    A booktyped dvd will have less of a chance showing that No Disc error.PC dvd-rom/rw drives,TV recorders,stand alone players,and game consoles.

    The 1st 4 items I listed are the usual culprit to most compatability issues. #5-#8 is usually a preventative to help keep the small errors to a minimum for a higher quality backup.

    I have had this issue several times. That's why I only use booktyping Benq and Plextor drives and decent to high quality media and a 4x-8x burn.There's a lot of inferior dvd-rw drives out there,and I'd put any of my $35-$40 benqs up against any $100+ dvd-rw drive any day. I still have to watch out for what programs to use. Example: My sister's stand alone player won't read backups that were burned with ImgBurn.

    If someone wants their backups to be able to be read just about anywhere in the world and my any dvd drive,booktype them with a QUALITY burner! You'll see that lil old No Disc error nearly eradicated. It's not 100%,but darn near it.
     
  12. varnull

    varnull Guest

    I'm thinking they aren't finalized but the standalone player doesn't care as it reads in some variant of sequential mode. Could the standalone player actually be a nice cheap Tevion type brand recorder instead?
     
  13. MysticE

    MysticE Active member

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    I own 2 high quality burners, both very well reviewed, a Pioneer DVR-115D and an Optiarc AD-7200A. Neither will even booktype SL discs. It makes little difference to me as I usually use -R 8X Taiyo Yudens which both burners burn nicely at 12X.
     
  14. saugmon

    saugmon Senior member

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    I got an HP 640C that I'll send you. Good luck at getting all your stand alone players,pc drives,and game consoles to recognize the sorry a** backups from both dash and plus format media.Put it this way,if you can get a backup out of that drive without coastering it,good luck at trying to find multiple drives that'll recognize its backups.

    Most peeps think all dvd-rw drives are alike.They start passing them out to buddies and family members and the no disc errors start mounting up.

    Whenever my stash of benqs dwindle, Pioneer is the drive I'd go to next. But I can't wear out a benq drive. Even my original 1620 with thousands of rips and burns.
     

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