Nero 8 wont burn DVD+/-/R/RW, gives message, "illegal disk, could not perform end of disk at once", my DVD burner is Philips, could it be I need to update the driver? New firmware? Or should I just stick with DVD-R?
in order to analyze what's going on..... we need a Nero log. but to answer some of your questions: Firmware is programming that is inserted into a programmable memory area of your drive, thus becoming a permanent part of a drive. This 'software' is called firmware and can be updated with a firmware flasher. A firmware upgrade can add new functionality to your drive. Also bug fixes and improvements are done by firmware upgrades. It also adds more media codes and write strategies to the drive to improve burning capabilities and disk recognition. Doing a firmware upgrade should only improve your drive. If you are getting an ILLEGAL DISK error that means that Nero is having a problem with your disk.... whether it can't recognize it or it's scratched or it's full, etc. it is having a problem with it. A firmware update might help. Or just use better media....Taiyo Yuden or Verbatim. Until we can see a Nero log we can only guess as to why you get the error!
How can I attach the Nero log? Must I type the entire log into the message window or is there another way?
if you drag your mouse across the whole log (left click and hold down the button as you highlight the whole log!~)this will highlight everything..... then right click on the mouse and hit COPY! Now go to REPLY and at the curser.... RIGHT CLICK mouse button and hit PASTE.... now you copied and pasted the whole text into the reply area!
Many thanks for your kind help, here's the Nero log file, please let me know if it adds to your knowledge. The DVD+/-/R/RW D2 that I am using should be empty and are new, no scratches. john Version: 3.0.3.0 j gayneau Project type: Copy entire DVD Compilation name: GD Egypt 1978 D Target size: DVD5 (2282925) 17:23:28 File LangStreamPatcher.cpp, Line 56 Command table patching started... 17:23:28 File LangStreamPatcher.cpp, Line 129 All tables successfully patched! Burn settings: Target: PHILIPS SPD2412T Number of copies: 1 Write speed: 22160 KB/s Temp folder: C:\Documents and Settings\office\Mes documents\Nero Recode\VIDEO_TS (92070146048 bytes free) Direct burning: false Target media: DVD R/RW; DVD DL; DVD-RAM Shutdown when finished: false Advanced Analysis: false Compress Adaptive: false 17:23:37 File burn_dvdfiles.cpp, Line 237 Compile DVD: init VTS_01 Title Vobs [6827 vobus] 1919.91MB -> 1919.90MB [R 1.00] Video: 1788.82MB, extra: 131.08MB Audio: 1 streams 0. 0. Dolby Digital 2-ch Unspecified 117.75MB [enabled] Subpicture: 0 streams VTS_02 Title Vobs [6963 vobus] 1958.29MB -> 1958.29MB [R 1.00] Video: 1824.55MB, extra: 133.73MB Audio: 1 streams 0. 0. Dolby Digital 2-ch Unspecified 120.13MB [enabled] Subpicture: 0 streams 17:23:37 File burn_dvdfiles.cpp, Line 1243 Compile DVD: begin copy 1 17:23:37 File NeroRecorderBase.cpp, Line 510 Writing to disc: DVD-R 17:23:37 File NeroRecorderBase.cpp, Line 524 Free capacity on disc: 2286465 sectors (2298496) 17:23:37 File burn_dvdfiles.cpp, Line 547 Compile DVD: burning 2286465 sectors (1985741 required) 17:23:37 File burn_dvdfiles.cpp, Line 743 Compile DVD: adjust target size to 4465.75MB (3878.40MB obtained) 17:23:37 File burn_dvdfiles.cpp, Line 593 Compiling DVD Volume started 17:26:30 File NeroRecorder.cpp, Line 620 Added extra file VTS_01_2.VOB 17:29:01 File burn_dvdfiles.cpp, Line 1149 Compile DVD: finished VTS_01 Title Vobs VTS_01 Title Vobs: Original 1919.91MB -> Expected 1919.90MB -> Output 1919.90MB Finished error -0.00MB Ratio encoded = 0 Original encoded = 6826 Slide encoded = 0 StillImage encoded = 0 Output extra size = 130.96MB Source video size = 1788.94MB Pictures Modified [I 0] [P 0] [B 10] 17:31:55 File NeroRecorder.cpp, Line 620 Added extra file VTS_02_2.VOB 17:34:33 File burn_dvdfiles.cpp, Line 1149 Compile DVD: finished VTS_02 Title Vobs VTS_02 Title Vobs: Original 1958.29MB -> Expected 1958.29MB -> Output 1958.29MB Finished error -0.00MB Ratio encoded = 0 Original encoded = 6963 Slide encoded = 0 StillImage encoded = 0 Output extra size = 133.57MB Source video size = 1824.71MB Pictures Modified [I 0] [P 0] [B 0] 17:34:33 File burn_dvdfiles.cpp, Line 616 Compile DVD: completed successfuly (3878.40MB) 17:34:33 File NeroRecorderBase.cpp, Line 1381 Burning 10 files with total size of 4066795520 bytes on hard disk 17:34:33 File burn_dvdfiles.cpp, Line 1243 Compile DVD: begin copy 1 9K20-3858-0195-4434-5026-0815-**** 8K24-0227-1105-EKK5-5000-0023-**** 1A4C-0800-0000-2900-4607-**** Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero API version: 8.2.8.0 Using interface version: 8.0.1.1 Installed in: C:\Program Files\Nero\Nero8\Nero Burning Rom\ Application: Nero\Nero Recode Internal Version: 8, 2, 8, 0 Recorder: <PHILIPS SPD2412T> Version: P1.3 - HA 1 TA 0 - 8.2.8.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default === Scsi-Device-Map === DiskPeripheral : WDC WD2000BB-22GUC0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : PHILIPS SPD2412T atapi Port 3 ID 0 DMA: Off === CDRom-Device-Map === PHILIPS SPD2412T E: CdRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 894MB (915944kB) Free physical memory: 466MB (477720kB) Memory in use : 47 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 16.6.2008 NeroAPI 17:34:33 #1 Phase 112 File APIProgress.cpp, Line 285 DVD-Video files reallocation started 17:34:33 #2 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 1328 Required file 'VIDEO_TS.VOB' is not present 17:34:33 #3 Phase 115 File APIProgress.cpp, Line 285 DVD-Video files reallocation failed 17:34:33 #4 Text 0 File NeroAPIBurnFS.cpp, Line 218 Failed to realloc DVD video files Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) 17:34:33 File NeroRecorderBase.cpp, Line 1187 Burn failed (3) 17:34:33 File burn_dvdfiles.cpp, Line 307 Compile DVD: exit
update your firmware to P1.5 read above about firmware! turn on your DMA for your drive: http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues read about DMA and PIO mode: http://winhlp.com/node/10 edit out your serial #s on the very top, under your name, of your Log, like you did inside the Nero log! you have two versions of Nero 8 NOT good. what I would do is install the latest version of Nero 8 but first .... save your serial #s, then uninstall and use the Nero 8 cleaning tools, found here: http://www.nero.com/enu/support-nero8-tools-utilities.html do a registry clean up using this free cleaner: CCleaner: http://www.ccleaner.com/download then do a defrag and reboot! now reinstall Nero 8.3.2.1, found here: http://www.filehippo.com/download_nero_7_premium/ download and install the latest version on Nero 8! once installed put back your serial #s. try these changes out and see if this helps. good luck and welcome to afterdawn!
Ahh, I see. I do have multiple versions of Nero. My new computor came with Nero 7 bundled in the software. But Nero 7 didnt burn DVD's so I downloaded a "trial version" of Nero 8 and then purchased Nero 8. Because I am in France all my original Nero software was in French and what I recall doing after buying Nero 8 was that I downloaded an English version or perhaps an english "update". (I have two Nero 8 "setup" icons on my screen, one for the french and one for the english.) In my list of programs installed I show two , one is "Nero 7 Essentials" and the other is Nero8 Trial, each has about 550 Mo. I will follow your instructions but the only thing Im not clear about is the part about serial numbers. I bought Nero online so I have my "Nero Code", or "license key" which IS also the "serial number", there is just ONE serial number, right? Also, I didnt edit out any serial number when I sent you the Nero log so I am not sure what you are referring to there, Right under the name "J Gayneau" are a series of three numbers, the top one starting with "9K20" is my "serial number", Im not sure what the others are??Should the others be eliminated? Your instructions by the way are very clear and I thank you .
PS: I do not have a Nero disk, so Nero 7 Essentials that came bundled with my software is still on my computor. In order to activate the plug in DVD burner for Nero 8 it was necessary to use Nero 7, go to "Tools", "Control Center"..."License" and put in my serial number. IF I Uninstall all my Nero do you know how I would go to Nero and download the latest version? Can I just go to their site without going thru "tools" / "control center" and use my serial number to download Nero 8.3.2.1?
PPS Progress I downloaded the Firmware and checked re the DMA/PIO, Mine says "DMA if available" its on autoselect so it is not "only PIO", So if I understood corectly, then, I do NOT need to deinstall the driver, right? I can proceed to the Nero issues?
PPPS: At this point, just with the Firmware update, I re-tried burning and received the same Nero log messages. IE, Just the new firmware is not enough...
you updated your firmware now..... good. Did you get a different brand of DVD? change your disk to better media! Use Taiyo Yuden or Verbatim! Now.....your DMA issue.... did you follow the instructions in the guide? If your Philips drive is showing that it has DMA on then you are set. You still didn't edit out your serial #s. hit the edit icon above your reply where the LOG is! then you can edit out your serial #s! now.... from my understanding you have a good, KEEP THAT AVAILABLE SO YOU CAN PUT BACK YOUR LICENSE KEY ........ now UNINSTALL ALL YOUR VERSIONS OF NERO! THEN FOLLOW INSTRUCTIONS ABOVE TO REINSTALL THE LATEST VERSION! after you installed the latest version of Nero..... put in your license key again! Now you are ready to try again! with Verbatim or Taiyo Yuden media...... try to burn your DVD ..... if not successful, copy and paste the NEW NERO LOG so I can see what's happening.
serial no's are now edited out, I didnt quite understand where to do that, will do the Nero uninstall, just not quite sure how to reinstall it from a download because I dont thinnk I can download it without going through my existing Nero which I cant very well do if Ive unistalled it So, , may just first use my code to download the installer for the update then uninstall the old, that way Ill be sure to have the new version without any question whether Im entitled to it Thanks so much for you help and knowledge
nooooooo use this download: http://www.filehippo.com/download_nero_7_premium/ make sure you use the Nero cleaning tools after you uninstall NERO: http://www.nero.com/enu/support-nero8-tools-utilities.html follow instructions and DOWNLOAD the utility and run it! follow my previous instructions on cleaning out registry and defragging! then install your latest version of Nero!!! as shown above!
But...It looks like the link you gave to download Nero 8 is only a link to a Nero Burning Rom as opposed to the whole Nero 8 package that I have installed, and its a 15 day trial version? I dont understand how that will replace what Ive got
noooooo it's for Nero 8.3.2.1 full version..... ONCE YOU PUT IN YOUR LICENCE KEY! OR IF YOU WANT YOU CAN DOWNLOAD FOR NERO ITSELF .... SAME THING: http://www.nero.com/enu/nero8-introduction.html
I see, So during the download of Nero 8, or after the download, I will be prompted to put in my license key? That will be an automatic part of the process? Or must I do something else to activate the license key?
One other thing...can you tell that my current Nero is Nero Ultra? I cant recall if it is, I know its "Nero 8" , but if my license key isnt for "Nero Ultra", just for "Nero 8, might I have a problem since that is apparently what the download will be?
