what happened to it? i tried loading cds/dvds but it doesn't read, and i cant find it on the removable storage list. i remember i had to open windows task manager to close dvd decrypter when i tried to burn something on a scratched disc and the program stopped working. what can i do to fix it?
Try this: Go to Device Manager > Expand the tree for DVD/CD ROM Drives > Find the drive in question, right click it and go to Properties > Under the Driver tab, select Uninstall then OK. Now reboot and Windows should detect and reinstall the drive. If this doesn't help try the same steps as above except expand the tree for IDE ATA/ATA Controllers and uninstall either the Primary or Secondary controller depending on which one the drive in question is attatched to. Nero Info Tool can tell you which chain the drive is on under the Configuration tab. http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm