This site is awesome! Every problem I have encountered so far has been answered by the very knowledgable people who respond to the newbie users.. I have successfully backed-up several DVDs, but when I try to compress I try to use "open file" option to open file folder to shrink it down to dvd5. I get an error message that causes the whole program to shut down. I tried to use "open image file" for another dvd image file and it work. I dont know why I have problem to shrink this dvd file This is the message I get: "DVD Shrink encountered an error and need to close(At this point, all you can click is 'close' or 'additional info'), and then you get: "Error Signature, AppName: dvdshrink 3.2 exe, AppVer: 126.96.36.199, ModName: ntdll.dll, ModVer: 5.1.2600.2180. Offset 000001010. Any help would be greatly appreciated.