I recently updated my dvd burner with an LG gh20 which is SATA and connected to my hp pavillion 750c through a pci SATA adapter (SYBA via 150r) The burner reads dvds and burns CDRs but when I try to shrink a dvd, it does back up the disk, but then during burning it a) tries to burn 18x on a 16x media (TDK) and b) give me a "reset" error as described below. I am new to SATA and as such it may be the connection...any help is appreciated!! computer: hp 750c, 512mb ram, 1.8 g CPU here is the error log: 4C85-*serial number removed by creaky* Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 3/14/2007 1:43:16 PM NT-SPTI used Nero API version: 7.9.6.0 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\Nero - Burning Rom Internal Version: 7, 9, 6, 0 Recorder: <HL-DT-ST DVDRAM GH20LS10>Version: FL01 - HA 1 TA 0 - 7.9.6.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ? Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder === Scsi-Device-Map === DiskPeripheral : ST380020A atapi Port 0 ID 0 DMA: On CdRomPeripheral : HP CD-Writer cd16f atapi Port 1 ID 0 DMA: On CdRomPeripheral : HL-DT-STDVDRAM GH20LS10 FL01 viamraid Port 2 ID 0 DMA: Off === CDRom-Device-Map === HP CD-Writer cd16f D: CdRom1 HL-DT-ST DVDRAM GH20LS10 E: CdRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte BUFE : 0 Physical memory : 511MB (523808kB) Free physical memory: 195MB (199720kB) Memory in use : 61 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 26.3.2008 NeroAPI 10:54:02 PM #1 Phase 112 File APIProgress.cpp, Line 285 DVD-Video files reallocation started 10:54:02 PM #2 Phase 114 File APIProgress.cpp, Line 285 DVD-Video files reallocation completed (no file modified) 10:54:02 PM #3 Phase 111 File APIProgress.cpp, Line 285 DVD-Video files sorted 10:54:02 PM #4 Text 0 File SCSIPTICommands.cpp, Line 424 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 10:54:02 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 838 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 10:54:02 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 10:54:02 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 10:54:02 PM #8 Text 0 File Burncd.cpp, Line 3508 Turn on Disc-At-Once, using DVD media 11:00:01 PM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2286127 (508:01.52, 4465MB) 11:00:01 PM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO 11:00:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 2964 Recorder: HL-DT-ST DVDRAM GH20LS10, Media type: DVD-R Disc Manufacturer: CMC MA - G. AM3 Disc Application Code: 64, Disc Physical Code: 193 11:00:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= Insert empty disc to write to. (Medium in drive: unknown. Medium required by compilation: DVD R/RW, DVD R DL, DVD-RAM.) 11:00:01 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [E: HL-DT-ST DVDRAM GH20LS10] -------------------------------------------------------------- 11:00:01 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRAM GH20LS10] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2286128 | 0 | 0x00 2286128 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 11:00:01 PM #15 Text 0 File SCSIPTICommands.cpp, Line 215 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 11:00:01 PM #16 Text 0 File Burncd.cpp, Line 4294 Caching options: cache CDRom or Network-No, small files-Yes (<32KB) 11:00:01 PM #17 Phase 24 File APIProgress.cpp, Line 285 Caching of files started 11:00:01 PM #18 Text 0 File Burncd.cpp, Line 4413 Cache writing successful. 11:00:01 PM #19 Phase 25 File APIProgress.cpp, Line 285 Caching of files completed 11:00:01 PM #20 Phase 36 File APIProgress.cpp, Line 285 Burn process started at 18x (24,930 KB/s) 11:00:01 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:00:01 PM #22 Text 0 File DVDR.cpp, Line 3225 Recording mode: Sequential Recording Mode 11:00:01 PM #23 Text 0 File DVDR.cpp, Line 3381 Start write address at LBA 0 DVD high compatibility mode: Yes 11:00:01 PM #24 Text 0 File Cdrdrv.cpp, Line 9869 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Revision number of maximum recording speed: 6.0 Revision number of minimum recording speed: - Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - - Class: 0 Start sector number of the current Border-Out: 2FE10 h Start sector number of the next Border-In: 2FFA0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 11:00:01 PM #25 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 74390400 11:00:23 PM #26 Text 0 File Cdrdrv.cpp, Line 1352 23:00:23.781 - E: HL-DT-ST DVDRAM GH20LS10 : Queue again later 11:00:35 PM #27 SPTI -500 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500) Sense Key: 0x00 (KEY_NO_SENSE) Sense Code: 0x00 Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00 Buffer x22030040: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 11:00:38 PM #28 SPTI -1114 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114) Sense Key: 0x06 (KEY_UNIT_ATTENTION) Sense Code: 0x29 Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 0C 29 Buffer x015ba240: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 11:00:38 PM #29 CDR -1114 File Writer.cpp, Line 303 Reset occurred E: HL-DT-ST DVDRAM GH20LS10 11:00:40 PM #30 Text 0 File DVDR.cpp, Line 3783 EndDAO: Last written address was -1 (FFFFFFFFh) 11:00:40 PM #31 Phase 38 File APIProgress.cpp, Line 285 Burn process failed at 18x (24,930 KB/s) 11:00:40 PM #32 Text 0 File AudioCompilationImpl.cpp, Line 863 DRM: DRM burn session terminated. 11:00:40 PM #33 Text 0 File AudioCompilationImpl.cpp, Line 892 DRM: Closing entire DRM handling. Bye. 11:00:40 PM #34 Text 0 File SCSIPTICommands.cpp, Line 261 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:00:46 PM #35 Text 0 File Cdrdrv.cpp, Line 11185 DriveLocker: UnLockVolume completed 11:00:46 PM #36 Text 0 File SCSIPTICommands.cpp, Line 424 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.25a, size=15680 bytes, created 7/30/2001 6:02:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\InCDfs.SYS': Ver=5, 5, 2, 8, size=118576 bytes, created 5/15/2007 4:55:36 PM (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDpass.SYS': Ver=5, 5, 2, 8, size=37040 bytes, created 5/15/2007 4:55:36 PM (InCD4 driver for win NT/2K/XP) File 'Drivers\InCDrec.SYS': Ver=5, 5, 2, 8, size=16304 bytes, created 5/15/2007 4:55:36 PM (InCD4 driver for win NT/2K/XP) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) Any help is appreciated!! Thanks
Here are some things to try. First you have to slow your burn speed down. 18X is too fast. Set the burn speed to 4X or 8X, especially for the low quality CMC Magnetics media you're using. There's a Burn Speed tab on the window after you click Backup! in DVD Shrink. Get rid of Nero InCD. It can be a trouble maker. It looks like you installed Nero 7 over the top of Nero 6 at some point. Run the Nero Clean Tool and remove everything Nero. Be sure to keep your Nero serial number written down for the reinstall. Download and install the latest version of Nero 7 without InCD. http://www.nero.com/eng/downloads-cleantools.html Nero 7.10.1.2: http://www.nero.com/eng/downloads-nero7-update.php In the future I'd try to get some better media like Verbatim.
Disc Manufacturer: CMC MA - G. AM3 ^ ^ rotary runs off from afterdawn and cowers in the corner crying eyes out NOOOOOOOOOOOOOOOOOOOOOOOO...
It may be the PCI SATA interface card causing the problem. I've never used one before myself. I might have been tempted to ditch the CD drive in favor of an IDE DVD burner instead of messing with the SATA card. Sometimes burners don't like being on SATA RAID interface which is what yours seems to be. Try creating an ISO image file from Shrink. Then try burning that with ImgBurn (free) to disk and see if that makes any headway. That'll at least isolate Nero from the process and a possible cause. http://www.imgburn.com Also make sure your SATA cable from the PCI interface card and the burner is firmly seated at both ends. Have you tried burning a CD yet by chance? You might go into Device Manager and see if there are any other communication protocols like DMA available with this SATA interface. If there's a utility program with the SATA card you may need to look at that as well.
