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DVD Shrink will not recognize blank DVD +R in Nero since SP2 upgrade

Discussion in 'DVD Shrink forum' started by was60, Sep 22, 2004.

  1. was60

    was60 Member

    Sep 22, 2004
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    I recently installed Microsoft service pack 2. I have updated NERO to the latest version as of 9-20-04. I am also using the latest version of DVD Shrink. Before the SP2 upgrade everything was working fine. I have not changed the blank DVD's I use (Ritek Ridata 4X DVD+R). Since the upgrade DVD Shrink will encode the DVD info but when it comes time to burn the disc I get an error message:

    Please install correct DVD Media + R/RW

    Even though the DVD drive has a blank DVD already inserted.

    Any ideas how to correct this problem?

  2. Nephilim

    Nephilim Moderator Staff Member

    Feb 13, 2003
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    This might work:

    Go to Device Manager >

    Expand the tree for DVD/CD ROM Drives >

    Find the drive in question, right click it and go to Properties >

    Under the Driver tab, select Uninstall then OK.

    Now reboot and Windows should detect and reinstall the drive.

    If this doesn't help try the same steps as above except expand the tree for IDE ATA/ATA Controllers and uninstall either the Primary or Secondary controller depending on which one the drive in question is attatched to. Nero Info Tool can tell you which chain the drive is on under the Configuration tab.


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