I am using DVD Shrink and Nero 6 Ultra Edition. I don't know if you need any more information. I haven't even burned a dvd with this yet so I don't know if it works or if a driver just isn't working right, it burns CD's fine, but not dvd's... gets about 16% done and then gets an error message... Thanks! Here is my error message ####### Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 3:25:04 PM Nero API version: 6.0.0.28 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Recorder: <BENQ DVD DD DW1620> Version: B7L9 - HA 0 TA 1 - 6.0.0.28 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder === Scsi-Device-Map === CdRomPeripheral : IDE DVD-ROM 16X atapi Port 0 ID 0 DMA: On CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 0 ID 1 DMA: On DiskPeripheral : MAXTOR 6L060J3 atapi Port 1 ID 0 DMA: On DiskPeripheral : WDC WD200BB-32CLB0 atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === IDE DVD-ROM 16X E: CDRom0 BENQ DVD DD DW1620 F: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 272MB (278652kB) Memory in use : 46 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 3.6.2005 NeroAPI 7:24:31 PM #1 Phase 112 File APIProgress.cpp, Line 244 DVD-Video files reallocation started 7:24:31 PM #2 Phase 114 File APIProgress.cpp, Line 244 DVD-Video files reallocation completed (no file modified) 7:24:31 PM #3 Phase 111 File APIProgress.cpp, Line 244 DVD-Video files sorted 7:24:32 PM #4 Text 0 File Reader.cpp, Line 118 Reader running 7:24:32 PM #5 Text 0 File Writer.cpp, Line 124 Writer BENQ DVD DD DW1620 running 7:24:32 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3882 First writeable address = 0 (0x00000000) 7:24:32 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3882 First writeable address = 0 (0x00000000) 7:24:32 PM #8 Text 0 File Burncd.cpp, Line 3128 Turn on Disc-At-Once, using DVD media 7:24:32 PM #9 Text 0 File DlgWaitCD.cpp, Line 237 Last possible write address on media: 2295103 (510:01.28) Last address to be written: 2253631 (500:48.31) 7:24:32 PM #10 Text 0 File DlgWaitCD.cpp, Line 242 Write in overburning mode: FALSE 7:24:32 PM #11 Text 0 File DlgWaitCD.cpp, Line 2043 Recorder: BENQ DVD DD DW1620, Media type: DVD+R 7:24:32 PM #12 Text 0 File DlgWaitCD.cpp, Line 403 >>> Protocol of DlgWaitCD activities: <<< ========================================= 7:24:32 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 775 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 2253632 (2253632) = #2253632/500:48.32 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2253632 blocks [BENQ DVD DD DW1620 ] -------------------------------------------------------------- 7:24:32 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 944 Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4615438336, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ 0 | lead-in | 0 | 0x00 | 0x41 0 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 2253632 | lead-out | 1 | 0x00 | 0x41 7:24:32 PM #15 Phase 24 File APIProgress.cpp, Line 244 Caching of files started 7:24:32 PM #16 Text 0 File Burncd.cpp, Line 4095 Cache writing successful. 7:24:32 PM #17 Phase 25 File APIProgress.cpp, Line 244 Caching of files completed 7:24:32 PM #18 Phase 36 File APIProgress.cpp, Line 244 Burn process started at 4x (5,540 KB/s) 7:24:32 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2167 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 7:24:32 PM #20 SCSI -1066 File Cdrdrv.cpp, Line 1170 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x01F46000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 7:24:32 PM #21 Text 0 File DVDPlusRW.cpp, Line 607 Start write address at LBA 0 DVD high compatibility mode: Yes 7:28:01 PM #22 SCSI -1135 File Cdrdrv.cpp, Line 1430 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x01750000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x07 0x23 0xA0 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 7:28:01 PM #23 CDR -1135 File Writer.cpp, Line 301 Write error 7:28:01 PM #24 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 7:28:01 PM #25 Text 0 File ThreadedTransfer.cpp, Line 223 conversion idle, stopping reader 7:28:04 PM #26 Phase 127 File APIProgress.cpp, Line 244 Generating DVD high compatibility borders 7:28:29 PM #27 Phase 129 File APIProgress.cpp, Line 244 Generating DVD borders completed successfully 7:28:29 PM #28 Phase 38 File APIProgress.cpp, Line 244 Burn process failed at 4x (5,540 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 12/20/2004 2:37:14 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
@johno590 - - your firmware is dated 13th Oct 2004. Latest is here - http://support.benq.com/files/storage/Firmware/DVDRW/DW1620/B7V9.zip dated 15th May 2005. - that's a bit long in the tooth, but that's hopefully just something to take note of. lets see what else shows up first - ok, maybe its time for an update - i think thats too close to edge of disc - there's mine, so yours is writing a tad too close to edge of disc. Your Nero doesn't have the figure in Megabytes either. Set the target size in Shrink's preferences to say 4300MB, thus further away from edge of disc. I have mine permanently set to 4300MB even on high quality media - your drive doesn't like the media. Plus no mention of media brand/type throughout the logfile, so i think firmware has to be upgraded, plus it would be worth upgrading Nero. Latest version is 6.6.0.13
johno590 Welcome! One thing I can tell from this log is your burner doesn't like the media you are using from this line: Try updating your firmware. What media are you using?
creaky Didn't mean to step on you toes but I think you type faster than me - plus you have more answers! Either that or my typing skills have been dimished due to a few drinks. Yeah off I go too 11:52 here.
i have the same problem mines stops at 3% and i dont know whats goin on i am burning with nero at the top is says. SCSI Command Aborted and at the bottom it says Record state faild... please help thanks nick
Things that are worth to look/check for: 01) use good quality media i.e. Fuji/TY, Verbatim, Maxell, TDK, SONY and make sure it says: "MADE IN JAPAN or SINGAPORE." 02) try to update your dvd burner/writer's "firmware" regularly through its legit site for media compatibility or speed performances, if any available. 03) if you're new, don't go beyond 4X or 8X when backing up 04) if your stand alone dvd player is older than 2 years old, then stick with DVD-R media instead of DVD+R, or if you can then change the book type settings into DVD-ROM when using DVD+R media
Thanks for the help, Ok here's some more info on all of this... I had another BenQ DVD burner a while back but it like blew up on me BenQ said they never heard of such a thing, so I sent it back and they sent me this new, faster burner.. My old burner was buring dvd's no problem, I have maybe 20 dvds "backed up" with no coasters... and now I can't get one to burn. I'm using Phillips 4x DVD+R just like I used before... I guess it's possible that this dvd burner just doesn't like them? I just installed new versions of DVD Decrypter, Shrink, Nero 6.6.0.13 Demo, and am installing the driver update... I'll set my disc space lower, and I'll try again, if nothing still I guess I'll be buying new dvd-r's.. Thanks!
Well it still didn't work, and I think it has something to do with nero... it said my demo was already up (but I havent even used it a day yet) so I'll have to figure something else out... I'll try to get this solved today
Ok, still not working... now after I do DVD Shrink and try to burn, it didn't even start to burn on the dvd... What is 'Book Type DVD-ROM' and 'Burn at least 30mm' and should those be checked? Anyways here is the error message... I might go and try to get a different brand of dvd's to burn on... Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero API version: 6.6.0.13 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Internal Version: 6, 6, 0, 13c Recorder: <BENQ DVD DD DW1620> Version: B7V9 - HA 0 TA 1 - 6.6.0.13 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI === Scsi-Device-Map === CdRomPeripheral : IDE DVD-ROM 16X atapi Port 0 ID 0 DMA: On CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 0 ID 1 DMA: On DiskPeripheral : MAXTOR 6L060J3 atapi Port 1 ID 0 DMA: On DiskPeripheral : WDC WD200BB-32CLB0 atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === IDE DVD-ROM 16X E: CDRom0 BENQ DVD DD DW1620 F: CDRom3 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 211MB (216292kB) Memory in use : 58 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 4.6.2005 NeroAPI 11:37:39 AM #1 Phase 112 File APIProgress.cpp, Line 276 DVD-Video files reallocation started 11:37:39 AM #2 Phase 114 File APIProgress.cpp, Line 276 DVD-Video files reallocation completed (no file modified) 11:37:39 AM #3 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 11:37:39 AM #4 Text 0 File Reader.cpp, Line 127 Reader running 11:37:39 AM #5 Text 0 File Writer.cpp, Line 122 Writer BENQ DVD DD DW1620 running 11:37:39 AM #6 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 11:37:39 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:37:39 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:37:39 AM #9 Text 0 File Burncd.cpp, Line 3167 Turn on Disc-At-Once, using DVD media 11:37:40 AM #10 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2202159 (489:22.09, 4301MB) 11:37:40 AM #11 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO 11:37:40 AM #12 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: BENQ DVD DD DW1620, Media type: DVD+R 11:37:40 AM #13 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:37:40 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2202160 (2202160) = #2202160/489:22.10 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202160 blocks [BENQ DVD DD DW1620] -------------------------------------------------------------- 11:37:40 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [BENQ DVD DD DW1620] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510023680, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2202160 | lead-out | 1 | 0x41 | 0x00 11:37:40 AM #16 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 11:37:40 AM #17 Text 0 File Burncd.cpp, Line 4051 Cache writing successful. 11:37:40 AM #18 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 11:37:40 AM #19 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 2.4x (3,324 KB/s) 11:37:40 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:37:40 AM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x03C60600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 11:37:40 AM #22 Text 0 File DVDR.cpp, Line 5610 Drive: BENQ DVD DD DW1620 Book Type request [gen]: DVD-ROM, write to EEPROM Changing the Book Type was finished successfully, return code 0 11:37:40 AM #23 CDR -1211 File DVDR.cpp, Line 4777 Book Type set to: DVD-ROM 11:37:40 AM #24 Text 0 File DVDPlusRW.cpp, Line 652 Start write address at LBA 0 DVD high compatibility mode: Yes 11:37:49 AM #25 SCSI -1176 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x01720000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x72 Sense Qual: 0x01 CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x72 0x01 11:37:49 AM #26 CDR -1176 File Writer.cpp, Line 311 Session fixation error 11:37:49 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:37:49 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 11:37:49 AM #29 SCSI -1176 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 0, TA 1, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x72 0x03 11:37:49 AM #30 Phase 127 File APIProgress.cpp, Line 276 Generating DVD high compatibility borders 11:37:49 AM #31 Phase 129 File APIProgress.cpp, Line 276 Generating DVD borders completed successfully 11:37:49 AM #32 Text 0 File DVDR.cpp, Line 5610 Drive: BENQ DVD DD DW1620 Book Type request [gen]: DVD-ROM, write to EEPROM Changing the Book Type was finished successfully, return code 0 11:37:49 AM #33 Phase 38 File APIProgress.cpp, Line 276 Burn process failed at 2.4x (3,324 KB/s) 11:37:49 AM #34 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 11:37:49 AM #35 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 12/20/2004 2:37:14 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
- it just doesn't like that media. What's bothering me is there's still no mention of media in the log. Here's what i see in my logs - - what media are you using, the drive just don't like whatever it is
oh dear. try downloading dvdinfopro (free download) and click on the media info icon and paste here. a couple of examples of Philips 4x +R : - hope you haven't got the CMC discs as they're the worst discs on the planet the media check will confirm....
Well here it is, the CMC but I don't understand why I didnt have a problem with them before, as I said I had burnt like 20 other dvd's without problems with my old burner.. Media Information Region information N/A not a DVD-VIDEO Media code/Manufacturer ID CMC MAG F01 Media Product Revision Number 00h Format Capacity Blank Disc Free Blocks 405405696 Free Capacity 4.38GB(4.70GB) Book Type DVD+R Media Type DVD+R Manufacturer Rated Speed 4.0x 5540KBps Available Write Descriptor CLV 8.0x 11080KBps Available Write Descriptor CLV 4.0x 5540KBps Available Write Descriptor CLV 2.4x 3324KBps Linear Density Blank Disc Track Density Unknown Number of Layers 1 Complete Media Code 00000000 01 02 00 00 A1 0F 02 00 00 03 00 00 00 26 05 3F .............&.? 00000010 00 00 00 00 00 00 01 43 4D 43 20 4D 41 47 00 46 .......CMC MAG.F 00000020 30 31 00 38 23 54 37 10 02 48 71 02 8C 69 16 16 01.8#T7..Hq..i.. 00000030 0B 0B 0A 0A 01 1D 1E 0C 0C 12 12 01 00 00 00 00 ................
'fraid our old friend the bad disc fairy has visited. see the links in my sig. We did everything your logfile wanted, so the only thing left is bad media, quality media is needed, my sig also suggests a couple of brands of top quality media, though there are others. I use primarily Verbatim [bold]datalifeplus[/bold], and as of about 3days ago started buying some TY (i'd held off buying TY before as they're fakes as they're the best media you can get). There are many ppl here who recommend a select few makes/brands of media also, but the 2 i use are considered among the best. There's no cost difference in crap media over the top quality stuff..
@johno590 - i just recommended your thread to followers of another - http://forums.afterdawn.com/thread_view.cfm/179066 - purely on the basis of the merits of bad media, not the actual errors within that thread
@johno590 Definitely post back with your results (good, bad or otherwise) after you try new media - Hopefully you'll buy Fuji or Verbatim. @creaky I just finished reading that thread. Give them 6 months if that long before they have problems and can't figure out why their disc no longer play perfectly. Ah you live and learn
