E74 RROD on new box

Discussion in 'Xbox 360 - Modding & Hacking' started by jasperbox, Feb 8, 2011.

  1. jasperbox

    jasperbox Member

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    On a brand new (albeit manufactured 2009-09-09) store-bought Jasper there is an E74 RROD error.

    I've read this is sometimes attributed to a faulty video cord. Could this be related to faulty monitor buttons? They sometimes glitch out, both the power button and the button that switches between DVI and HDMI. The xbox is hooked up via HDMI.

    I've read the error also has to do with the solder on the ANA/HANA scaling chips coming loose. Is this verifiable? I'm no electronics guy.

    Perhaps there's something I didn't think of?

    Thx for any help. I'd very much prefer not to sacrifice this box to warranty limbo. Stupid toys r us no return policy.
     
  2. b1gh3ad

    b1gh3ad Regular member

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  3. palwill

    palwill Regular member

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    your best bet is just to send it in unfortunately, if its still under warranty. that really sucks, i suppose you could have it reflowed, or replace the x clamps. its a cold solder join under the hana/ana chip, m$ went "safe" i guess and used the wrong lead free solder.
     
    Last edited: Feb 8, 2011
  4. peluynati

    peluynati Regular member

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    e74 is covered for 3 years, just log on to xbox website and do a service request. DO NOT CALL THEM, they will try to charge you, best bet is do it on line.
     
  5. w00ly

    w00ly Regular member

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    It was actually congress' fault. After the leaded toy scare from china a few years back they mandated that anything marketed to children had to use lead free solder. How they expected kids to open their 360, remove the heatsinks and chew on the solder underneath the cpu/gpu I have no clue.
     
  6. wabashman

    wabashman Active member

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    sounds to me like someone originally bought this console, swapped the guts with their broken one and returned it.
     
  7. jasperbox

    jasperbox Member

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    There's a whole section on the lead-free solder issue in the wiki under "causes". http://en.wikipedia.org/wiki/Xbox_360_technical_problems
     
  8. palwill

    palwill Regular member

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    i guess thats just congress for you
     

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