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Error #1020

Discussion in 'DVD Shrink forum' started by thebiz, Oct 12, 2007.

  1. thebiz

    thebiz Member

    Aug 16, 2007
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    I'm using DVD shrink and have never encountered this error until a few days ago. Now I can't burn anything without getting this. Thanks in advance!

    Windows XP 5.1
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=, size=169792 bytes, created 3/14/2007 12:43:16 PM

    NT-SPTI used
    Nero API version:
    Using interface version:
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: ahead\Nero - Burning Rom
    Internal Version: 7, 10, 1, 0

    === Scsi-Device-Map ===
    DiskPeripheral : IC25N080ATMR04-0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1278MB (1309616kB)
    Free physical memory: 439MB (449772kB)
    Memory in use : 65 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    2:00:26 PM #1 Text 0 File NeroAPI.cpp, Line 4529
    Error #1020

    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    Last edited: Oct 12, 2007
  2. fasfrank

    fasfrank Active member

    Oct 15, 2003
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    Shrink is using Nero to burn with, hence the Nero log you posted.....

    A #1020 error is listed in the "nero.txt" file as a "Cannot recover from calibration area" error.

    I have some thoughts about that but before we go any further I'd like you to remove and reinstall Nero 7 completely. Use the Nero 7 Clean Tool to do a through job. Follow the directions. Record your Nero serial number so you don't loose it.

    Reason to remove and reinstall:
    I'm a bit concerned about the length of the log and the lack of a normal text error message so I want to be sure the install is non corrupted before proceeding.

    Otherwise you may handle this problem as a power calibration issue. This is usually a problem with the blank media (use better see this guide) or in some cases the DVD burner you are using.(It's failing or at least needs a firmware update).

    Another option you may try is to do a Windows system restore back to when Nero was working.

    Edit: Added some links :)
    Last edited: Oct 12, 2007

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