Hello, I recently got a new Dell laptop with DVD+R Dual Layer burner. I've successfully burned many DVD+R's using DVD Shrink (3.2) / Nero (6.6.0.3). However, I can not get a Dual Layer, DVD-9, to burn...using Ridata 8x DVD+R DL. By reviewing the log below, can anyone identify what they think my issue is here? I'd appreciate it! This excerpt from the log would be my guess as to the problem, but I can't figure out what I need to do to make Nero recognize the full DL capacity... [bold] 8:49:30 PM #21 Text 0 File DVDPlusDualLayer.cpp, Line 481 L0 Data Zone Capacity set to 2078448 (1FB6F0h, 4059MB) -> ERROR, capacity different: L0 Data Zone Capacity on disc: 2086912 (1FD800h, 4076MB) L0 Data Zone Capacity requested to be set: 2078448 (1FB6F0h, 4059MB)[/bold] ------------------------------------ Full error log: Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM Nero API version: 6.6.0.3 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Recorder: <SONY DVD+-RW DW-Q58A> Version: UDS1 - HA 0 TA 1 - 6.6.0.3 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder === Scsi-Device-Map === DiskPeripheral : Hitachi HTS541060G9AT00 atapi Port 0 ID 0 DMA: On CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 0 ID 1 DMA: On === CDRom-Device-Map === SONY DVD+-RW DW-Q58A D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1015MB (1039740kB) Free physical memory: 569MB (583156kB) Memory in use : 43 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 12.5.2006 NeroAPI 8:43:36 PM #1 Phase 112 File APIProgress.cpp, Line 276 DVD-Video files reallocation started 8:43:36 PM #2 Phase 114 File APIProgress.cpp, Line 276 DVD-Video files reallocation completed (no file modified) 8:43:36 PM #3 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 8:43:36 PM #4 Text 0 File Reader.cpp, Line 127 Reader running 8:43:36 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 8:43:36 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3286 First writeable address = 0 (0x00000000) 8:43:36 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3286 First writeable address = 0 (0x00000000) 8:43:36 PM #8 Text 0 File Burncd.cpp, Line 3151 Turn on Disc-At-Once, using DVD media 8:49:30 PM #9 Text 0 File DlgWaitCD.cpp, Line 256 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 4130521 (917:53.46, 8067MB) 8:49:30 PM #10 Text 0 File DlgWaitCD.cpp, Line 268 Write in overburning mode: NO 8:49:30 PM #11 Text 0 File DlgWaitCD.cpp, Line 2309 Recorder: SONY DVD+-RW DW-Q58A, Media type: DVD+R9 Double Layer Disc Manufacturer ID: RITEK, Media Type ID: S04, Product revision number: 1 Disc Application Code: 0, Extended Information Indicators: 3 8:49:30 PM #12 Text 0 File DlgWaitCD.cpp, Line 430 >>> Protocol of DlgWaitCD activities: <<< ========================================= Insert empty disc to write to. (Medium in drive: unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD+R9 Double Layer.) 8:49:30 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 4130672 (4130672) = #4130672/917:55.47 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4130672 blocks [SONY DVD+-RW DW-Q58A] -------------------------------------------------------------- 8:49:30 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1040 Prepare recorder [SONY DVD+-RW DW-Q58A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4164648960, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 4130672 | lead-out | 1 | 0x41 | 0x00 8:49:30 PM #15 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 8:49:30 PM #16 Text 0 File Burncd.cpp, Line 4038 Cache writing successful. 8:49:30 PM #17 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 8:49:30 PM #18 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 2.4x (3,324 KB/s) 8:49:30 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 8:49:30 PM #20 SCSI -400 File Cdrdrv.cpp, Line 1176 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x0AEA6000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x27 Sense Qual: 0x00 CDB Data: 0xBF 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x0C 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x27 0x00 8:49:30 PM #21 Text 0 File DVDPlusDualLayer.cpp, Line 481 L0 Data Zone Capacity set to 2078448 (1FB6F0h, 4059MB) -> ERROR, capacity different: L0 Data Zone Capacity on disc: 2086912 (1FD800h, 4076MB) L0 Data Zone Capacity requested to be set: 2078448 (1FB6F0h, 4059MB) 8:49:30 PM #22 CDR -400 File ThreadedTransferInterface.cpp, Line 1756 Unspecified target error 8:49:30 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1756 Could not perform start of Disc-at-once 8:49:30 PM #24 Phase 38 File APIProgress.cpp, Line 276 Burn process failed at 2.4x (3,324 KB/s) 8:49:30 PM #25 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 8:49:30 PM #26 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) -----------------------------------------
@Thorb Welcome to aD! I'm thinking the error in your log that you pointed has to do with the layer break w/ dual layer media. A nero update may help - your several versions behind. Update to 6.6.0.18 - package 1 & 2 from here: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe Your drive SONY DVD+-RW DW-Q58A is supported by Dell. A firmware update may help but I can't find any from Dell. If the drive is still under warranty using unsupported firmware would void the warranty. Since it's a recent lappy I'm guessing still under warranty. So if the nero update doesn't do the trick try some Verbatim dl discs. Great quality! Let us know how it goes - good, bad or otherwise!
Thanks for the suggestion Binkie7. I have updated Nero, however I am receiving the same error whenever I try to burn to a DVD DL. Any other ideas??? Here's my most recent excerpt from my log file, which is my best guess as the source of my problem...just don't know what to do about it... #17 Text 0 File DVDPlusDualLayer.cpp, Line 639 L0 Data Zone Capacity not set. Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB) #18 CDR -400 File ThreadedTransferInterface.cpp, Line 1778 Unspecified target error #19 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1778 Could not perform start of Disc-at-once #20 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 2.4x (3,324 KB/s) Thanks for any help!
No problem on the suggestion - to bad it didn't work There were some early versions that didn't handle the layer break very well with some burners. So next up - 2 more suggesions. Still try the Verbatims - great quality discs and probably the best dual layer. Try to burn with a different program like DVD Decrypter (free) - you can rip in iso then pick the .mds file and burn in iso mode. If you need it here's a link: http://www.mrbass.org/dvdrip/ Let us know how this 2nd batch goes!
No luck getting a firmware update from Dell on my drive SONY DVD+-RW DW-Q58A. I have seen similar issue on another forum, and that person solved this same issue by uninstalling/reinstalling Roxio and Sonic software. I'm using Nero so I didn't think this applies, but I now noticed Sonic SW installed by Dell... I will uninstall all Sonic SW and we'll see what happens...
Try that too esp if you don't use it. I didn't see any of the drivers in your log from Sonic/Roxio that normally conflict. Here's a clean too also for Roxio - to get rid of 'remnants' after install: http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml Why no luck? Dell said none or none is needed at this time? I've heard their support can be a bit lacking in this department.
I always assumed that if you had a 8x disc then it would burn at any speed up to 8x?? Anybody ever come across this not being the case? Uninstalling Sonic software did not help. However! I looked into my media and I really think I just need to get new DVD's. I'm using Ritek 8x DL DVD+R, and online, it does not say that it is compatable with 2.4x burners (which mine appears to be since it keeps trying to write at only 2.4 per the logs). Whereas, say, Verbatim's DL DVD's specifically say they burn from 2.4x - 8x. So....I will try different DVD's... and let you know. As far as my fun with Dell... Yea, Dell's online support (chat session) was quite painful to work with...anyway they said there are no newer firmware versions available. He even made a weak attempt to tell me that "they" recommend only using their pre-installed software and not Nero...ha. Hey Binkie7...thanks so much for your help.
Hi Thorb LOL - good ole Dell - great tech support eh? Your drive will only burn +r dl at 4x - so I would stick with the 2.4x even with the Verbs and see how it goes. Firmware may have helped - instead you have some costly coasters - ouch! Try the verbs and post back on how that goes - hopefully good news
just updating this old post of mine...for anybody that may have same problem in future. It was indeed that the Ritek 8x would not record at 2.4x. Verbatim 2.4 DVD+R DL disks work fine.
